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Terrasse Hotel Playa del Carmen

3.5 star property
Art Deco hotel with outdoor pool, near Playa 88

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Photo gallery for Terrasse Hotel Playa del Carmen

Rooftop terrace
View from property
Outdoor pool, pool loungers
Outdoor pool, pool loungers
View from room
Terrasse Hotel Playa del Carmen offers a warm welcome with a rooftop terrace, an inviting restaurant, and rejuvenating spa services. Connect to in-room WiFi and enjoy beach towels, multilingual staff, while nearby Punta Esmeralda Beach beckons. Previous guests have praised the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Airport transfer
  • Spa
  • Pool
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Rooftop terrace
  • Beach sunloungers
  • Beach towels
  • Spa services
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Communal living room
  • Front desk safe

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • Minibar
  • Digital TV service
The current price is S$100
includes taxes & fees
23 Feb - 24 Feb

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, 1 King Bed

View from room

Deluxe Double Room, 1 King Bed

Highlights

Air conditioning
Smart TV
Renovated in 2020
Down duvet
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Premium Double Room, 1 King Bed

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2020
Down duvet
Blackout curtains
Premium bedding
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, 2 Double Beds

View from room

Premium Double Room, 2 Double Beds

Highlights

Balcony
Air conditioning
Smart TV
Renovated in 2020
Down duvet
Blackout curtains
Premium bedding
Hairdryer
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 Queen Bed

View from room

Deluxe Double Room, 1 Queen Bed

Highlights

Air conditioning
Smart TV
Renovated in 2020
Down duvet
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 17.5 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Double Beds

View from room

Deluxe Double Room, 2 Double Beds

Highlights

Air conditioning
Smart TV
Renovated in 2020
Down duvet
Blackout curtains
Premium bedding
Hairdryer
Private bathroom
  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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The price is S$87
includes taxes & fees
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About the area

Map
Avenida 10 entre calle 56 y 58, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 11 min walk
  • Quinta Avenida - 13 min walk
  • Playa del Carmen Main Beach - 13 min walk
  • Punta Esmeralda Beach - 19 min walk
  • Gran Coyote Golf - 4 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.4 miles/20 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪San Lucho Mezcaleria - ‬6 min walk
  • ‪Ojo de Agua - ‬7 min walk
  • ‪Crisol - ‬2 min walk
  • ‪Quadra Café - ‬4 min walk
  • ‪Tropical Tacos - ‬4 min walk

About this property

Terrasse Hotel Playa del Carmen

Terrasse Hotel Playa del Carmen features a rooftop terrace and puts you within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests can take a dip in the outdoor pool and indulge in deep-tissue massages. This Art Deco hotel is also a short five-minute drive from Mamitas Beach and Playa del Carmen Maritime Terminal. Fellow travellers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Shared microwave
  • Water dispenser

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Communal living room
  • An outdoor pool
  • Spa services
  • Outdoor furniture
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Area rugs in public areas
  • Smooth flooring in public areas
  • Tile flooring in public areas

Room amenities

Be entertained

  • 55-inch Smart TV
  • Digital TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts cash.
Cashless transactions are available.

Also known as

Terrasse Hotel Spa
Terrasse Del Carmen Del Carmen
Terrasse Hotel Playa del Carmen Hotel
Terrasse Hotel Playa del Carmen Playa del Carmen
Terrasse Hotel Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Terrasse Hotel Playa del Carmen offer free cancellation for a full refund?

Yes, Terrasse Hotel Playa del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Terrasse Hotel Playa del Carmen?

Yes, there's an outdoor pool.

Are pets allowed at Terrasse Hotel Playa del Carmen?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Terrasse Hotel Playa del Carmen?

Sorry, there's no on-site parking at Terrasse Hotel Playa del Carmen.

Is an airport shuttle service offered by Terrasse Hotel Playa del Carmen?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Terrasse Hotel Playa del Carmen?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless social distancing and check-out are available.

Is there an on-site casino at Terrasse Hotel Playa del Carmen?

No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.

What is there to do at Terrasse Hotel Playa del Carmen and nearby?

Terrasse Hotel Playa del Carmen has an outdoor pool and spa services.

What's the area around Terrasse Hotel Playa del Carmen like?

Terrasse Hotel Playa del Carmen is a short 13-minute walk from Quinta Avenida and 13 minutes' walk from Playa del Carmen Main Beach.

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Terrasse Hotel Playa del Carmen Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Awesome staff, clean hotel, will definitely stay there again!
Timothy, 7-night trip

8/10 Very good

Good
Luis Fernando, 1-night trip

10/10 Exceptional

Great little hotel.
Great little hotel in a fantastic location. Friendly staff and everything worked well. Would reccomend.
JACK, 1-night trip

10/10 Exceptional

Very beautiful hotel, affordable, kind and attentive staff, near local homes and shops
Dahlia, 11-night trip

8/10 Very good

beautiful hotel on a budget! gorgeous views from the roof/pool & the restaurant had a great breakfast :)

8/10 Very good

Good place to stay. They have street parking and on Sundays they a street marking the anyone would enjoying.

8/10 Very good

Great spot.
Justin, 1-night trip

10/10 Exceptional

The hotel is clean and the staff is very welcoming and helpful. The area is centrally located to shopping,the beach, and restaurants. The restaurant
Juan, 4-night trip

10/10 Exceptional

Everything the people the room environment all plus feel good to stay there
Nacom, 1-night trip

10/10 Exceptional

The staff are so nice and friendly
Brenda, 11-night trip

10/10 Exceptional

Best place in Playa! I will always come back here. It has everything
Nikoletta, 3-night trip

8/10 Very good

Very good, cozy hotel
The experience was good for the short time that I spent there. The room was very comfortable and clean. The only thing I could ask for was body lotion.
Rendell, 2-night trip

6/10 Good

Hope you will stay not long there and don't take all inclusive it's not worth staff is wonderful but the choice is very limited.
Mohammed, 1-night trip

10/10 Exceptional

Hard working friendly staff.

10/10 Exceptional

I loved how cozy and welcoming it felt, wish the hotel had a parking garage.
Jeannette, 3-night trip

10/10 Exceptional

Nice clean quiet room, enjoyed the rooftop pool area, only bummer is the pool was quite cold, but lovely views. We had it to ourselves the second day. Both girls at the front desk were so kind and helpful, loved the breakfast served in the restaurant and the pizza was great as well. We enjoyed it so much we booked a second night.
Dale, 1-night trip

8/10 Very good

The hotel was clean and decor was so nice! Pool was okay. Also the staff was so friendly and helpful :) The only downside were the beds, they looked nice but were so hard!
Jenni, 4-night trip

10/10 Exceptional

All of the staff was very friendly and helpful. Room was very clean and fully stocked. I love the complimentary coffee, tea, fruit, hot and cold water available. I was very content.
CJ, 1-night trip

8/10 Very good

Beautiful roof top
CHRISTOPHE, 1-night trip

8/10 Very good

Good enough to stay for one night. Parking was not guaranteed though
TIXIAN, 1-night trip

10/10 Exceptional

A nice small hotel out of the tourist zone! Room was clean and well equipped. The only thing I didn’t care for was the plastic mattress pad 😕 loved the courtesy coffee and fruit 24 hrs. The cafe Emilio’s Pizza in the lobby was the best!!
Joanne, 1-night trip

10/10 Exceptional

My family and I really enjoyed our stay at Hotel Terrasse! We stayed a duration of one month and had everything we needed. From the location being central to everything, the kindest and helpful staff, and comfort and cleanliness of our room. I’ll never forget how magical our time spent here was and all the beautiful people we’ve met! Thank you so much for everything💜😁
Eboni, 25-night trip

10/10 Exceptional

My stay was good and felt safe. The bed needs to be replaced because it dips on both sides of it. I had to sleep in the middle to avoid the dips. Everything else was good
Doris, 5-night trip

6/10 Good

It was all ok except for the noise that kept us up all night from the street outside. A dog barked all night!!!
Paula, 2-night trip

10/10 Exceptional

Great place ! Clean rooms, AC. Friendly helpful hotel staff, good breakfast. Nice pool on the top of the hotel. Few blocks away from the main street. Quiet. 2 km from the terminal ADO. 25 minute walk.
JAN, 1-night trip