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Portom International Hokkaido

4.0 star property
Hot springs hotel with 2 restaurants, connected to the airport, near Doraemon Wakuwaku Sky Park

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Photo gallery for Portom International Hokkaido

1 bedroom, premium bedding, pillow-top beds, minibar
Lobby
Interior
1 bedroom, premium bedding, pillow-top beds, minibar
Hot springs
Nestled near Doraemon Wakuwaku Sky Park, Portom International Hokkaido offers a tranquil retreat. Soak in the indoor mineral hot spring or indulge in meals at one of the two on-site restaurants. Stay connected with free WiFi and enjoy access to a bar, gym, coffee shop and gift shop during your stay.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Gym
  • Onsen
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Coffee shop/cafe
  • Spa services
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Separate bath and shower
  • Daily housekeeping
  • Lift
  • Minibar
  • In-room climate control (air conditioning)
The current price is S$489
3 Jul - 4 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Twin Room, Non Smoking

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Twin Room, Non Smoking

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Separate bedroom
Premium bedding
Bathrobes
Toilet with electronic bidet
  • 43 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Junior Suite Twin Room

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Separate bedroom
Premium bedding
Bathrobes
Toilet with electronic bidet
  • 63 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Double Room

1 bedroom, premium bedding, pillow-top beds, minibar

Junior Suite Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Separate bedroom
Premium bedding
Bathrobes
Toilet with electronic bidet
  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Portom Suite Room

1 bedroom, premium bedding, pillow-top beds, minibar

Portom Suite Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Premium bedding
Separate bedroom
Bathrobes
Toilet with electronic bidet
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Triple Room

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Pillow-top bed
Separate bedroom
Premium bedding
Bathrobes
Toilet with electronic bidet
  • 43 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

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Exterior

Air Terminal Hotel

  • Spa
  • Parking available
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 1,121 reviews
The price is S$248
7 Jul - 8 Jul
Air Terminal Hotel
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About the area

Map
New Chitose Airport Terminal Building 4F, Chitose, Hokkaido, 066-0012

What's nearby

  • Doraemon Wakuwaku Sky Park - 2 min walk - 0.2 km
  • New Chitose Airport Onsen - 9 min walk - 0.8 km
  • Chitose Outlet Mall Rera - 4 min drive - 3.5 km
  • Aoba Park - 8 min drive - 8.2 km
  • Northern Horse Park - 14 min drive - 11.2 km

Getting around

  • New Chitose Airport (CTS) - 9 min drive
  • Sapporo (OKD-Okadama) - 68 min drive
  • New Chitose Airport Station - 7 min walk
  • Minami-Chitose Station - 13 min drive
  • Uenae Station - 16 min drive

Restaurants

  • ‪えびそば一幻 - ‬9 min drive
  • ‪函太郎新千歳空港店 - ‬2 min walk
  • ‪FIGHTERS DINING ROSTER - ‬9 min drive
  • ‪けやき - ‬8 min drive
  • ‪スターバックス - ‬8 min drive

About this property

Portom International Hokkaido

Connected to the airport, Portom International Hokkaido is a great choice for a stay in Chitose. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. Other highlights include a fitness centre and a bar/lounge. Fellow travellers love the helpful staff.

Languages

English, Japanese, Korean, Thai

At a glance

DONE

Hotel size

    • 171 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Minimum check-in age – 20
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • Off-site parking within 492 ft (JPY 1200 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Bed rails

What to do

  • Ice skating nearby

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Fitness centre
  • Spa services
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Separate bath and shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to 10:00 AM.

Dining

フレンチレストラン TATERU YOSHINO – On-site fine-dining restaurant.
日本食ダイニング 京都 下鴨茶寮-北のはなれ- – On-site fine-dining restaurant. Open selected days.
カフェ スカイライブラリー – On-site café. Open daily.
ザ・バー / ザ・シガーバー – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately JPY 4807 to 4807 for adults and JPY 2530 to 2530 for children

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Restaurant
The following facilities are closed on Thursday and Friday:
  • Restaurant

Parking

  • Parking is available nearby and costs JPY 1200 per day (492 ft away)
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Also known as

Portom Hokkaido Chitose
Portom International Hokkaido Hotel
Portom International Hokkaido Chitose
Portom International Hokkaido Hotel Chitose

Frequently asked questions

Are pets allowed at Portom International Hokkaido?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Portom International Hokkaido?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at Portom International Hokkaido?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Portom International Hokkaido and nearby?

Have fun with nearby winter activities such as ice skating, sledging and snow tubing. Enjoy amenities such as a fitness centre and spa services.

Are there restaurants at or near Portom International Hokkaido?

Yes, there are 2 on-site restaurants.

What's the area around Portom International Hokkaido like?

Portom International Hokkaido is a short 9-minute drive from New Chitose Airport (CTS) and 7 minutes' walk from New Chitose Airport Onsen.

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Portom International Hokkaido Reviews

Reviews

10

Exceptional

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Popular mentions

Room
Airport
Amenities
Service staff
Location
Onsen

What guests liked

  • The property is conveniently located and connected to the terminal at Chitose Airport. (8 reviews)
  • Breakfast was delicious and one of the best experiences with a wide variety of options. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great location, beautiful hotel, great staff
Dean, 1-night trip

10/10 Exceptional

Amazing - does not feel like an airport hotel

Amazing - would stay again next time we transit through Sapporo
C, 1-night trip

10/10 Exceptional

Great stay.

Wonderful, new modern hotel, walking distance and connected to the Chitose airport.
Carl, 1-night trip

10/10 Exceptional

hotel very clean and service very good location very convience to air port
Christine, 1-night trip

10/10 Exceptional

The property was clean and staff was friendly.
Jackson, 1-night trip

10/10 Exceptional

Amazing property right in the airport! Would definitely stay again
Connor, 1-night trip

10/10 Exceptional

Wonderful place for travel

Very convenient for travel and quiet place, wonderful customer service
tao, 1-night trip

10/10 Exceptional

Super luxurious and awesome staff there
Ng, 1-night trip

10/10 Exceptional

Excellent for an overnight stay before flighting out of hakkaido
Philip, 1-night trip

10/10 Exceptional

Excellent property worth every penny. Quiet, peaceful, superb service, large rooms, beautiful onsen.
Jill, 1-night trip

10/10 Exceptional

Best ever hotel airport I have stayed in many countries that I had travelled to!
Steven, 1-night trip

10/10 Exceptional

The best customer service! Location is amazing and convenient! Amazingly beautiful property for an airport Hotel!
Bernard, 1-night trip

10/10 Exceptional

Wonderful architecture

We stayed here overnight after a late flight and it was a great way to start our vacation.
Laura, 1-night trip

10/10 Exceptional

From the moment we arrived, to the time we checked out, this hotel was superb. Great facilities, courteous and helpful staff and convenient location made this the perfect airport hotel
Stephen, 1-night trip

10/10 Exceptional

Best airport hotel ever

Portom International Hokkaido hotel was an excellent place to stay! It really impressed us, we only stayed for one night but it left an impression. You must check out the onsen! 100% recommend.
Desmond, 1-night trip

10/10 Exceptional

Best Airport hotel in the world

Booked this hotel due to the stellar reviews, and I must say that I completely agree with the well-deserved ratings. Super top-notch in every aspect. Incredible architecture. Bonus was the serene onsen and the fabulous breakfast buffet, both of which we had to ourselves at the time of our stay. Worth every penny.
Paul, 1-night trip

10/10 Exceptional

Inside airport. Great staff. Nice onsen
Richard, 1-night trip

10/10 Exceptional

great service!
WeiCheng, 1-night trip

10/10 Exceptional

Great breakfast offerings. Beautifully cooked omelet. Large variety of Asian and western food and top quality ingredients.
John, 1-night trip

10/10 Exceptional

Really clean and comfort. Everything is always good here.
Jarintip, 1-night trip

10/10 Exceptional

Top-Tier hotel, will stay here again!

Absolutely amaing experience from start to finish. Such an amazing airport hotel after a long travel bout. The onsen was beautiful and breakfast was one of the best breakfast I have ever had in my life. Very accommodating in every way possible, attentive staff and spotless facility.
Meghan, 1-night trip

10/10 Exceptional

The hotel is clean spacious and the front desk is very responsive. The hotel is exactly at the airport it is super convenient if u have a very early flight
Hisyam, 1-night trip

10/10 Exceptional

Perfect really does exist

This is the most comfortable hotel on earth. Everything actually is perfect. A traveler who comes to Hokkaido probably spends over 24 hours in airports or airplanes and thus is worn out. The Portom erases that discomfort so the travelers can be ready to enjoy this beautiful island. It is the best.
Archie, 1-night trip

10/10 Exceptional

Best airport hotel I’ve ever been in. I’ve been in allot of them.
Gary, 1-night trip

10/10 Exceptional

I highly recommend this hotel! Rooms are very comfortable, well appointed, and the rest of the hotel design is sublime. Staff is very helpful and professional. Breakfast buffet was delicious. Late night food at the bar was great. The highlight, though, was the hot springs! Very easy to use, and so relaxing!
Peter, 1-night trip