Hotel Majapahit Surabaya - MGallery

Photo gallery for Hotel Majapahit Surabaya - MGallery

Primary image
Outdoor pool
Outdoor pool
42-inch LCD TV with cable channels
Minibar, in-room safe, desk, laptop workspace

Overview of Hotel Majapahit Surabaya - MGallery

UNESCO Sustainable Travel Pledge

Hotel Majapahit Surabaya - MGallery

5.0 star property
Luxury hotel with spa, near Tunjungan Plaza

9.2/10 Superb

224 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is S$66
Price available on 08/07/2022
Map
Jalan Tunjungan No. 65, Surabaya, East Java, 60275
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Free shopping center shuttle
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • Heart of Surabaya
  • BG Junction - 1 min drive
  • Surabaya Plaza Shopping Mall - 2 min drive
  • Submarine Monument (Monumen Kapal Selam) - 2 min drive
  • Tunjungan Plaza - 3 min drive
  • Grand City Surabaya - 8 min drive
  • Heroic Monument - 3 min drive
  • Red Bridge - 4 min drive
  • Surabaya Zoo - 19 min drive
  • Surabaya Town Square - 5 min drive
  • Galaxy Mall - 7 min drive

Getting around

  • Surabaya (SUB-Juanda) - 19 min drive
  • Surabaya Pasar Turi Station - 24 min walk
  • Surabaya Gubeng Station - 27 min walk
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

About this property

Hotel Majapahit Surabaya - MGallery

A great choice for a stay in Surabaya, Hotel Majapahit Surabaya - MGallery features a rooftop terrace and offers an airport shuttle (available 24 hours) for IDR 280000 per vehicle. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology, and Indigo Restaurant, one of 3 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 139 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:30 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Offsite

  • Free shopping center shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Umbrellas

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Martha Tilaar Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open select days.

Dining

Indigo Restaurant - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Sarkies Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge - This coffee shop overlooks the garden. Open daily.
The Maj Pub and Dine - This pub specializes in Italian cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 181500 per person (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 280000 per vehicle (one-way, Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge
  • Rollaway beds are available for IDR 453750 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Majapahit
Hotel Majapahit Surabaya Managed AccorHotels
Hotel Surabaya Majapahit
Majapahit Hotel
Majapahit Hotel Surabaya
Majapahit Surabaya
Majapahit Surabaya Hotel
Surabaya Hotel Majapahit
Surabaya Majapahit
Surabaya Majapahit Hotel
Hotel Majapahit Surabaya Java
Mandarin Oriental Surabaya
Surabaya Mandarin Oriental
Hotel Majapahit Managed AccorHotels
Majapahit Surabaya Managed AccorHotels
Majapahit Managed AccorHotels
Hotel Majapahit Surabaya
Majapahit Surabaya Mgallery
Hotel Majapahit Surabaya MGallery
Hotel Majapahit Surabaya - MGallery Hotel
Hotel Majapahit Surabaya - MGallery Surabaya
Hotel Majapahit Surabaya Managed by AccorHotels
Hotel Majapahit Surabaya - MGallery Hotel Surabaya

Frequently asked questions

Overall score and ratings

9.2

Superb

8.9/10

Cleanliness

9.2/10

Staff & service

8.9/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Historical well-maintained hotel
It was a pleasant experience staying in a historic but well-maintained hotel. With full service from super friendly staff, it was an enjoyable stay. Everyone visits Surabaya, must stay in this hotel to appreciate Surabaya as a Historic City.
Indra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel had a lot of character in architecture, furniture and history but was exceptionally well presented. The recent refresh has resulted in a very well presented environment. The staff were friendly, professional and attentive. Highly recommended.
Peter, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lisa, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A historic hotel
It was a great experience overall.
Daniel, 17-night business trip
Verified Hotels.com guest review

10/10 Exceptional

PHILIP ROSS, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Awesome crew
Noorharrison, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Awesome stay with friendly cheerful staff. Keep it up guys
Noorharrison, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

WONDERFUL EXPERIENCE
Great hotel to stay in Surabaya. The service is impeccable. Staff are very helpful and polite. This hotel certainly deserves its 5-star rating. Location is central and convenient.
5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Magnificent old style hote
Magnificent old style hotel with all the contemporary facilities! We had a wonderful tranquil stay there.
Ridzwan, 1-night family trip
Verified Hotels.com guest review