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All properties in Zürich, Canton of Zurich, Switzerland

citizenM Zürich

Lakefront hotel with restaurant, near Bahnhofstrasse

  • Free WiFi in lobby
From
S$160

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Guest Room. Image 1 of 26.
1 / 26Guest Room
9.2.Superb.
  • I was upgraded to a junior suite during check-in. It was a pleasant surprise after…

    Dec 11, 2019

  • Location was good, room smart features and complimentary movies were great too! No…

    Nov 22, 2019

See all 448 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Shopping
Safe
Quiet
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 160 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • 24-hour business center
  • 24-hour front desk

For families

  • Refrigerator
  • Television
  • Free toiletries
  • Hydromassage showerhead
  • Daily housekeeping
  • Iron/ironing board

What’s around

  • In Old Town Zürich
  • Bahnhofstrasse - 3 min walk
  • Kunsthaus Zurich - 15 min walk
  • Paradeplatz - 6 min walk
  • SIX Swiss Exchange - 6 min walk
  • Fraumuenster - 7 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • King Room

Location

  • In Old Town Zürich
  • Bahnhofstrasse - 3 min walk
  • Kunsthaus Zurich - 15 min walk

What’s around

Landmarks

  • In Old Town Zürich
  • Bahnhofstrasse - 3 min walk
  • Kunsthaus Zurich - 15 min walk
  • Paradeplatz - 6 min walk
  • SIX Swiss Exchange - 6 min walk
  • Fraumuenster - 7 min walk
  • Helmhaus - 9 min walk
  • Botanical Garden - 33 min walk

Getting around

  • Zurich Airport (ZRH) - 19 min drive
  • Zurich (ZLP-Zurich HB Rail Station) - 10 min walk
  • Zürich Hauptbahnhof - 11 min walk
  • Zurich Altstetten Station - 6 min drive
  • Sihlstrasse Tram Stop - 1 min walk
  • Rennweg Tram Stop - 4 min walk
  • Paradeplatz Tram Stop - 5 min walk

At a glance

Hotel size

  • This hotel has 160 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
Guests may download the citizenM mobile app for contactless, pre-arrival check-in options; keyless room access; and optional cleaning and food services.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
  • Water dispenser

Working away

  • 24-hour business center
  • Number of meeting rooms - 5
  • Meeting rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Library
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerhead
  • Raised toilet seat
  • Grab bar - near toilet

Languages Spoken

  • English
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Smart TV
  • Digital TV channels
  • Tablet computer
  • IPod docking station

Stay connected

  • Desk
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

CanteenM - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours.

CanteenM bar - Onsite bar. Open 24 hours. Open daily.

Small print

Also known as

  • citizenM Zürich Hotel Zürich
  • Hotel citizenM Zürich Zürich
  • Zürich citizenM Zürich Hotel
  • Hotel citizenM Zürich
  • citizenM Zürich Hotel
  • citizenM Zürich Zürich
  • citizenM Zürich Hotel
  • citizenM Zürich Zürich
  • citizenM Zürich Hotel Zürich

Optional extras

Late check-out can be arranged for an extra charge of CHF 34 (subject to availability)

To-go breakfast is offered for an extra charge of CHF 16 per person (approximately)

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted. 

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, citizenM Zürich does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of CHF 34 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, canteenM. Nearby restaurants include George Bar & Grill (3-min walk), Ornellaia (3-min walk), and Hiltl (3-min walk).
  • No, this hotel doesn't have a casino, but Swiss Casinos Zurich (3-min walk) is nearby.
  • Recommended spots to visit include Bahnhofstrasse (3-min walk) and Paradeplatz (6-min walk), along with SIX Swiss Exchange (6-min walk) and Fraumuenster (7-min walk).
9.2.Superb.
  • 10.0.Exceptional

    Clean, nice, modern room. Friendly staff. Located 10 mins walk from Zurich Main Station. Retail shops / restaurants / supermarket situated nearby, all within a few minutes walk.

    2 night family trip, Oct 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    clean &hassle free hotel

    Citizen M is a hassle free fully digital hotel . It also has very modern, white minimalist rooms . They are perfect for a stop over in the city . The cafe downstairs is excellent as well . I would recommend this to couples , business travelers or solo travelers . The hotel is maintained well and still feels new . It is maintained spotlessly. Highly recommend this hotel .

    Bindusaran, 1 night trip, Nov 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The location of the hotel is excellent, in the center of everything and right on a tram line. My room was small but cozy and very clean, with quirky decor and unusual / fun touches like adjustable mood lighting, free movies, and such dark blinds that I felt like it was 3am all night (might be dangerous if you forget to set your alarm). Breakfast was somewhat basic (probably due to COVID) but good with a nice variety of cold items, and the bar in the evening had good draft beers and a welcoming environment. The front desk staff, breakfast staff, and bar staff were always friendy and helpful. Hand sanitizer was widely available and staff wore masks, with plexiglass barriers installed at each interaction point. Nothing to complain about here....

    2 night trip, Sep 1, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Amazing lobby and an interesting concept with small functional rooms for the solo business traveler with light packaging. However, the biggerst letdown for me was the aircondition and climate system; the windows were

    1 night business trip, Aug 24, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Excellent location, staff were friendly, room was great and loved the breakfast/cafe. Only concern is that the air conditioning didn’t seem to be working effectively.

    Alicia, 3 night trip, Aug 15, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    I had a good sleep in a Kingsize Bed.

    1 night trip, Aug 9, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    All the high tech stuff is great but it was old fashioned excellent customer service that made our stay exceptional

    Richard, 1 night trip, Aug 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location, small rooms, comfortable bed

    Small rooms but perfectly acceptable. Very comfy bed. 24/7 check-in and contact-less too. Very pleased with the stay and would not hesitate to stay here if the prices are reasonable for the night.

    Angelo, 1 night trip with friends, Aug 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very central. Small but modern rooms and staff really friendly

    1 night business trip, Jul 21, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Modern, comfortable, compact, no-frills room. Nice room controls via an iPad. Good design of the safe and the drawer for hand luggage under the need. Excellent for the light traveler. Good location in the city center. Fast, automated check-in. Ventilation in the room could be improved to bring in fresh air. Breakfast was extremely limited. Common areas and the outside of the building could be refurbished.

    3 night romance trip, Jul 20, 2020

    Verified Expedia guest review

See all 448 reviews