citizenM Zürich

4.0 star property
4-star hotel with restaurant, near Bahnhofstrasse

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citizenM Zürich

Photo gallery for citizenM Zürich

Exterior
Property entrance
Premium bedding, pillow-top beds, in-room safe, desk
Lobby sitting area
Lobby sitting area

Overview of citizenM Zürich

9.2 out of 10 Superb
9.2/10 Superb

Property highlights

  • Air conditioning
  • Free WiFi
  • Restaurant
  • Bar
  • 24/7 front desk
  • Non-smoking
Map
Talacker 42, Zürich, 8001
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • 24-hour business centre
  • Business centre
  • 5 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Communal living room
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)

Room options

King Room

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

What's nearby

  • In Zürich Center
  • Bahnhofstrasse - 1 min drive
  • Swiss National Museum - 2 min drive
  • ETH Zurich - 2 min drive
  • Letzigrund Stadium - 4 min drive
  • Hallenstadion - 6 min drive
  • Zoo Zurich - 10 min drive

Getting around

  • Zurich Airport (ZRH) - 24 min drive
  • Zürich Limmatquai Station - 10 min walk
  • Zurich (ZLP-Zurich HB Rail Station) - 10 min walk
  • Zürich Central Station - 14 min walk
  • Sihlstrasse Tram Stop - 1 min walk
  • Rennweg Tram Stop - 4 min walk
  • Paradeplatz Tram Stop - 5 min walk

Restaurants

  • Paddy Reilly's - 1 min walk
  • Hiltl - 3 min walk
  • Babu's Bakery & Coffeehouse - 2 min walk
  • Luigia Zürich - 3 min walk
  • Kaufleuten - 2 min walk

About this property

citizenM Zürich

Located near a train station, citizenM Zürich is a great choice for a stay in Zürich. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit canteenM, which serves breakfast, lunch and dinner. Fellow travellers like the walkability. Public transportation is only a short walk: Sihlstrasse Tram Stop is steps away and Rennweg Tram Stop is 4 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • Guests are recommended to download the property's citizenM mobile app before check-in
  • Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.
  • Due to COVID-19, access to the restaurant is available by reservation only, limited to a maximum of 4 registered guests per table.
  • Due to COVID-19, guests age 16 and older must provide proof of COVID-19 vaccination to access the property's public areas, including the restaurant and the bar.
  • As an alternative to proof of COVID-19 vaccination, guests may provide proof of COVID-19 recovery within 6 months before arrival during check-in.
  • Guests traveling with a service animal must contact the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Working away

  • 24-hour business centre
  • 5 meeting rooms
  • Co-working spaces

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Communal living room
  • Art gallery on-site
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally owned and organised tours and activities
  • Local artist showcase
  • At least 10% of profits reinvested in community and sustainability
  • Local culture and ecosystem education
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • Tablet computer
  • IPod docking station
  • Smart television
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Fan
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Mobile key entry

Special features

Dining

CanteenM – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM bar – On-site bar. Open 24 hours. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 2.50 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 24.95 per person
  • Late checkout can be arranged for an extra charge of CHF 34 (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
On-site parties or group events are strictly prohibited.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.
No visitors or unregistered guests are allowed at the property after 11:30 PM.

Also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

Does citizenM Zürich offer free cancellation for a full refund?
Yes, citizenM Zürich does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at citizenM Zürich?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at citizenM Zürich?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at citizenM Zürich?
Sorry, there's no on-site parking at citizenM Zürich.
What are the check-in and check-out times at citizenM Zürich?
You can check in from 2:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge of CHF 34 (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
Is there an on-site casino at citizenM Zürich?
No, this hotel doesn't have a casino, but Swiss Casinos Zurich (3-min walk) is nearby.
What is there to do at citizenM Zürich and nearby?
Recommended spots to visit include Bahnhofstrasse (3-min walk) and Paradeplatz (6-min walk), along with Fraumuenster (7-min walk) and Helmhaus (9-min walk).
Are there restaurants at or near citizenM Zürich?
Yes, there's an on-site restaurant, canteenM.
What's the area around citizenM Zürich like?
CitizenM Zürich is in Zürich Center, a short 1-minute walk from Sihlstrasse Tram Stop and 3 minutes' walk from Bahnhofstrasse. The local area is walkable and popular with nature enthusiasts.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Nice location and friendly atmosphere
ammar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Niko, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bart, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location is ideal for exploring Central Zurich. The bed is very comfortable The staff are very helpful and friendly.
Tijjani, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Modern and perfect!
Easy checkin, wonderful amenities, clean, cool technology, good breakfast, great location. Couldn’t ask for anything more!
Jeri, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

OK to party but not to sleep
No AC in common areas. Hotel is surrounded by unchecked bars/clubs that had people partying well past the quiet hours with music pumping. Hotel just shuffled guests around. People allowed to use hotel facilities who were not guests. Doors left open late at night (1-2 am) with cars screeching their wheels.
Wesley, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Somewhat different
Very pleasant stay. The staff were helpful and friendly. The hotel is high tech! Check-in and out could be self service, although a first time guest will likely need help - which was readily available. Room functions are controlled by an iPad and this took a while to get used to. Older or technophobic customers may not be happy! Hotel location is fine. I was able to walk to all the sights I wanted to visit. The room was quite small with little room to store clothes, but fine for two nights. The add-on breakfast (at 25 SF per day) was good .
Iain, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good find
Very comfortable functional hotel. Easy check in.
Graham, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hallie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Your hotel made me don’t like Zurich, I came all the way to enjoy Switzerland and your DIRTY AND SMELLY hotel made my trip disgustingly terrible. I highly recommend everyone to stay away from your hotel.
Sahar, 3-night trip with friends
Verified Hotels.com guest review