Calle Venus Oriente Super Manzana 27, Lote 2 Entre av. Coba y Escorpion Sur, Tulum, QROO, 77760
What's nearby
Tulum National Park - 13 min walk
Gran Cenote - 4 min drive
Tulum Mayan Ruins - 7 min drive
Las Palmas Public Beach - 10 min drive
Playa Paraiso - 13 min drive
Getting around
Tulum Intl. Airport (TQO) - 48 min drive
Airport shuttle (surcharge)
Beach shuttle (surcharge)
Restaurants
Starbucks - 5 min walk
Tacos y tortas el tio - 7 min walk
La Coqueta - 4 min walk
Boston’s Tulum - 3 min walk
Azul Cafe - 1 min walk
About this property
Zendero Tulum
Zendero Tulum puts you within a 15-minute drive of Tulum Beach and Tulum Mayan Ruins. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Also, Sian Ka'an Biosphere Reserve and Playa Paraiso are within a short drive. Fellow travellers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
17 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle*
Off-site
Beach shuttle*
Other information
Smoke-free property
Property amenities
What to do
Beach shuttle (surcharge)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Beach shuttle (surcharge)
Bike hire
Pool loungers
Facilities
Safe-deposit box at front desk
Terrace
An outdoor pool
Accessibility
Smooth flooring in room
Room amenities
Be entertained
45-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Blackout curtains
Selected Comfort mattress
Bed sheets provided
Freshen up
Shower only
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Beach shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 9:00 PM
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards, debit cards and cash.
Also known as
Zendero Tulum Hotel
Zendero Hotel
Zendero Tulum Hotel
Zendero Tulum Tulum
Zendero Tulum Hotel Tulum
Frequently asked questions
Does Zendero Tulum offer free cancellation for a full refund?
Yes, Zendero Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Zendero Tulum?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 9:00 PM.
Are pets allowed at Zendero Tulum?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Zendero Tulum?
Yes, there's free self parking.
Is an airport shuttle service offered by Zendero Tulum?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Zendero Tulum?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Zendero Tulum and nearby?
Zendero Tulum has an outdoor pool.
What's the area around Zendero Tulum like?
Zendero Tulum is a short 13-minute walk from Tulum National Park and 12 minutes' walk from Hunab Lifestyle Center.
Zendero Tulum Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
8 July 2024
Great customer service!
Brenda
Brenda, 2-night family trip
Verified Expedia guest review
2/10 Poor
23 June 2024
The hotel did not appear like the photos
Fraida
Fraida, 1-night trip
Verified Expedia guest review
8/10 Very good
17 June 2024
Overall okay experience
gunvir
gunvir, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
28 May 2024
Service and location
Phyo Thin
Phyo Thin, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
20 May 2024
The room was great. Since the city was too hot, the proper operation of the AC, was fantastic. Everything was clean, close the main avenue.
The staff great.
I have no complains.
Israel
Israel, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
1 May 2024
Everything was excellent
Patricia
Patricia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 April 2024
Good hotel, good staff, good location
Kristy E
Kristy E, 4-night trip
Verified Expedia guest review
10/10 Exceptional
8 April 2024
Nice small quiet hotel walking distance from downtown shopping and dining. Beach and ruins too far for walking.
Igor
Igor, 2-night family trip
Verified Expedia guest review
8/10 Very good
26 March 2024
Great experience!
The hotel is very nice! Very clean and pretty new! Mari Carmen is a lovely girl! She gave us all the information about Tulum and about the hotel! We loved our stayed over there!
Marcia
Marcia, 2-night trip
Verified Hotels.com guest review
6/10 Good
21 March 2024
Ac didn’t work bad experience
Arturo
Arturo, 2-night trip
Verified Orbitz guest review
8/10 Very good
10 March 2024
Besides the VIP issue. Isabel did everything to make up for it. Perhaps it was a miscommunication on Expedia side. Thank you Isabel.
Juan
Juan, 1-night trip with friends
Verified Expedia guest review
6/10 Good
2 March 2024
It smelled like mold, but otherwise, it was clean. The rooftop pool was nice, and the atrium gardens were alive and well-maintained.
Elaine
Elaine, 1-night trip
Verified Expedia guest review
8/10 Very good
8 February 2024
Nice staff, central location
Suha
Suha, 1-night romance trip
Verified Expedia guest review
2/10 Poor
12 January 2024
Avoid at all costs!!! We did late check-in and our room wouldn't lock at all. The hotel refused to fix it right away, refused to switch our rooms or provide a refund. As 2 female travelers, we were super concerned for our safety since the lobby was not secure and there were alot of random men outside. Because it was late, and we had nowhere to go, we stayed the night with our luggage and furniture propped against the door. The room had a broken AC unit that was dripping water all over the floor, we had no towels, the bar was not operational upstairs, and the only breakfast served the next morning was toast and coffee. I had to fight to cancel our reservation and the staff was super rude about the whole situation. My advice is to take your money elsewhere - there are so many other better places.
Chelsea
Verified Expedia guest review
4/10 Fair
2 January 2024
Dustin
Dustin, 3-night trip
Verified Expedia guest review
8/10 Very good
1 January 2024
The staff is very friendly and helpful. It's close to the center of downtown Tulum. The room is acceptable as a small hotel. The free breakfast is just toasts and coffee, but I liked it. The road in front of the hotel is unpaved and pooled with water.
Shilin
Shilin, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
20 December 2023
Great hotel overall. Only stayed for a few days but enjoyed the amenities.
Mariam
Mariam, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
24 November 2023
Service staff was awesome and the hotel was clean. Wish they keep the pool open after 8pm.
MIGUEL
MIGUEL, 3-night romance trip
Verified Expedia guest review
8/10 Very good
31 August 2023
Excellent value for money
Convenient location near main road and restaurants. Very compact room with all facilities. Pool on the roof! Bed linen and towels could do with an upgrade but overall excellent value for money. Great breakfast.
Geoffrey
Geoffrey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 July 2023
The hotel is cozy with njce decor however my bathroom could have been clesner but overall a cute hotel
Shaynel
Shaynel, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
26 February 2023
I booked it for the general
Location and it had a rooftop pool. The pool was so very dirty It was absolutely disgusting. Staff saw us up there so they skimmed the pool water to try to clean it. It was filthy throughout that took photos as it was so bad. The front desk staff was courteous. The breakfast staff was not very helpful and the first day they said they ran out of food even through we were up at 7:30 am. We saw others served a little later so we were very confused?
The patio area in the room faced a cement wall. They were approximately 3’x6’ in size Hardly anyone was in the hotel, why didn’t they give us a patio room? We didn’t bother asking because we were just so disappointed. Staff kept parking bicycles right in front of our room area at the door in the hallway so we had to keep moving them and asking them not to do that as we would bump into them going in or out of our room. They kept parking them there. I felt like we were staying in the closet/storage area?
Anne
Anne, 3-night romance trip
Verified Expedia guest review
6/10 Good
9 February 2023
The pool was gross, water was green don’t think it was ever clean. It had a scum on it. Wifi was very weak. It says free breakfast first day they had nothing to cook us second day we got fruit and the third day we finally got eggs and toast and coffee hot water was hit and miss in shower. The only good thing was the beds we’re comfortable and ac worked. I would not recommend the Zendero
Curtis
Curtis, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 December 2022
The place is near to everything
VICTOR
VICTOR, 1-night family trip
Verified Orbitz guest review
4/10 Fair
4 May 2022
La propiedad es muy nueva pero estaba muy sucia la piscina estaba súper sucia, en el área cerca de la piscina habían vasos y copas por muchos días y nunca limpiaron, nuestro cuarto estaba sucio cuando lo entregaron dicen que es porque solo tienen una señora para limpiar todo el hotel.
Miguel
Miguel, 2-night romance trip
Verified Expedia guest review
4/10 Fair
13 April 2022
Great breakfast. Clogged toilet, safe not working. Staff not available for repairments. Majority of staff friendly and attentive.