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Holiday Inn Express And Suites Playa Del Carmen by IHG

3.0 star property
Hotel with outdoor pool, near Quinta Alegría Shopping Mall

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Photo gallery for Holiday Inn Express And Suites Playa Del Carmen by IHG

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, pool loungers
Point of interest
Point of interest
Point of interest
Premium bedding, down duvets, Tempur-Pedic beds, minibar
Located in the heart of Playa del Carmen, Holiday Inn Express And Suites Playa Del Carmen offers a warm welcome with a breakfast buffet, rooftop terrace, and poolside lounging. Unwind by the outdoor pool or get down to business at the center. The helpful staff has left a lasting impression on previous guests.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Rooftop terrace
  • Business centre
  • 2 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is S$163
includes taxes & fees
7 Apr - 8 Apr

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Suite, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Suite, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 1 King Bed, Accessible (Mobility)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, Tempur-Pedic beds, minibar

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools

Aloft Playa Del Carmen

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 439 reviews
The price is S$135
includes taxes & fees
20 Apr - 21 Apr
Aloft Playa Del Carmen
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About the area

Map
Av. Constituyentes Entre Av. 10 y Av. 15, Colonia Centro, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Alegría Shopping Mall - 1 min walk - 0.1 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 7 min walk - 0.6 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 16 min walk - 1.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.3 miles/19.8 km

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Bar Loco Playa del Carmen - ‬2 min walk
  • ‪Los Bisquets Bisquets Obregón - ‬2 min walk
  • ‪Suerte de Churro - ‬1 min walk

About this property

Holiday Inn Express And Suites Playa Del Carmen by IHG

Holiday Inn Express And Suites Playa Del Carmen by IHG features a rooftop terrace and puts you only steps from Quinta Avenida. Guests can take a dip in the outdoor pool, and free perks include WiFi, self-parking and buffet breakfast daily between 7:00 AM and 10:00 AM. Also, Playa del Carmen Main Beach and Mamitas Beach are within a short 10-minute walk. Fellow travellers love the helpful staff and overall property condition.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 91 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 11:30 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Height restrictions apply for on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Travelling with children

  • Children stay for free (see details)

What to do

  • Beach nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 229
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Tempur-Pedic mattress
  • Free cot/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 10 PM
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Playa Carmen Hotel Playa del Carmen
Holiday Inn Express Playa Carmen Hotel
Inn Express Carmen Hotel
Express Suites Carmen By Ihg
Holiday Inn Express Suites Playa Del Carmen
Holiday Inn Express Suites Playa Del Carmen by IHG
Holiday Inn Express Suites Playa Del Carmen an IHG Hotel
Holiday Inn Express And Suites Playa Del Carmen by IHG Hotel

Frequently asked questions

Does Holiday Inn Express And Suites Playa Del Carmen by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express And Suites Playa Del Carmen by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express And Suites Playa Del Carmen by IHG?

Yes, there's an outdoor pool. Guests have pool access from 8 AM to 10 PM.

Are pets allowed at Holiday Inn Express And Suites Playa Del Carmen by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn Express And Suites Playa Del Carmen by IHG?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Holiday Inn Express And Suites Playa Del Carmen by IHG?

Check-in start time: 3 PM; check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an on-site casino at Holiday Inn Express And Suites Playa Del Carmen by IHG?

No, this hotel doesn't have a casino, but Riviera Gran Casino (8-min walk) is nearby.

What is there to do at Holiday Inn Express And Suites Playa Del Carmen by IHG and nearby?

Holiday Inn Express And Suites Playa Del Carmen by IHG has an outdoor pool.

What's the area around Holiday Inn Express And Suites Playa Del Carmen by IHG like?

Holiday Inn Express And Suites Playa Del Carmen by IHG is in Downtown Playa del Carmen, a short 8-minute walk from Playa del Carmen Main Beach and 2 minutes' walk from Quinta Avenida. Travellers love the hotel's prime location.

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Holiday Inn Express And Suites Playa Del Carmen by IHG Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Really great stay. Convenient location to main walking street.
Ashley, 1-night trip

10/10 Exceptional

Great hotel
Aline, 1-night trip

10/10 Exceptional

Wonderful hotel and staff !
Aline, 4-night trip

10/10 Exceptional

Great stay!
Nice clean hotel in the middle of playa del Carmen. Lots of things to see and do within walking distance. Staff was welcoming.
Carlos, 3-night trip

8/10 Very good

The breakfast was really nice and all the staff was very friendly and helpful.
Werner, 5-night trip

10/10 Exceptional

Was Amazon, very good!
Rodrigo, 7-night trip

10/10 Exceptional

Great place to stay at!!!
Neolani Rocha, 7-night trip

8/10 Very good

Rooms were spacious and clean. Staff was impeccable. Location was ideal - right at the center of everything. The only concern we had was with the inability to control the air/heat unit - had to call the service personnel. Would very much recommend this hotel.
Deborah, 3-night trip

10/10 Exceptional

Great location!
Melissa, 2-night trip

10/10 Exceptional

Playacar Holiday Inn Exy
Great location near Quinta Avenida, safe and close to popular attractions. Nice breakfast and great pool.
Sergio Cascante, 5-night trip

10/10 Exceptional

Exceptional hospitality and friendly staff!
Leo, 3-night trip

10/10 Exceptional

Really good stay. A large clean room with many amenities. Curtains and towels a little tired but everything else was great. The breakfast buffet was excellent and the rooftop pool area was really nice. No noise from 5th Avenue and still a good location.
4-night trip

8/10 Very good

Great location, room size and rate; the general maintenance required attention
Ivanova, 2-night trip

8/10 Very good

Good value for you money if you’re get it on sale 😉
Dariusz, 1-night trip

8/10 Very good

Very near the beach and other facilities. Parking was on site. Room were clean and staff friendly.
Saurabh, 3-night trip

8/10 Very good

My trip was awesome this hotel is one block away from the Quinta avenue and 4 blocks from the beach wich is awesome to be able to walk to all the nice places the breakfast is good the pool is nice on the top of the building and the staff super friendly definitely this will be my go to next time i visit playa del carmen
Angelica, 3-night trip

10/10 Exceptional

Good job
Gabriel, 1-night trip

8/10 Very good

Good location and Hotel overall, breakfast is very poor in quality
Luciano, 2-night trip

10/10 Exceptional

I like this Hotel, everybody is very friendly and nice the place is very nice and close to the beach and the fifth avenue and very nice area.
Juan, 7-night trip

2/10 Poor

Horrible place
The breakfast is HORRIBLE the eggs like lips of rocks beans with dish soap water toaster take 4 minutes to work After staying 4 nights i notified the front desk that I will check earlier they agreed then they changed my car for 2 nights without telling and without my consent
felix, 3-night trip

8/10 Very good

We like the fact that the location was very good, you could walk in the shopping and restaurant areas and access the beach easily also the pool area was nice although it lacked some refreshment facilities, the breakfast was nice, and it was very clean
Rocio, 2-night trip

10/10 Exceptional

Staff was excellent during breakfast and the food was great and fresh. Overall great service.
William L, 2-night trip

10/10 Exceptional

The staff was great and helpful. Comfortable accommodations
Malinda, 1-night trip

10/10 Exceptional

.
Rafael, 3-night trip

8/10 Very good

Flor at the front desk was very helpful. Hotel was clean - beds were comfortable. While not in the greatest location, it was a good overnight stay prior to flying home. Breakfast was remarkably good - would consider staying again.
Michael, 1-night trip