Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621
What's nearby
Village Market - 3 min walk
United Nations Office at Nairobi - 15 min walk
Two Rivers Mall - 5 min drive
Westgate Shopping Mall - 7 min drive
Sarit Centre - 8 min drive
Getting around
Nairobi (WIL-Wilson) - 35 min drive
Nairobi (NBO-Jomo Kenyatta Intl.) - 49 min drive
Syokimau Station - 46 min drive
Nairobi Station - 49 min drive
Syokimau SGR Railway Station - 49 min drive
Airport drop-off service
Restaurants
Hero Bar - 1 min walk
Harvest - 2 min walk
Artcaffe - 3 min walk
Karel T Lounge - 2 min walk
Thigiri Ridge - 3 min drive
About this property
Trademark Hotel
Take in the views from the rooftop terrace when you stay at Trademark Hotel. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps or facials. An outdoor pool, a bar/lounge and a fitness centre are other features. Fellow travellers say great things about the helpful staff.
Languages
English, Swahili
At a glance
Hotel size
216 rooms
Arranged over 10 floors
Arriving/Leaving
Check-in start time: noon; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Children's club*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Transfers
Airport drop-off on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Private dining
Travelling with children
Children stay for free (see details)
Children's club (surcharge)
Bowling alley
Playground
Childcare in room (surcharge)
Trampoline
Children's games
What to do
Bowling alley
Discount at nearby fitness centre
Working away
24-hour business centre
Meeting rooms
Conference space (1750 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Free bike hire
Free pool cabanas
Bike storage
Pool loungers
Pool umbrellas
Romance packages
Facilities
1 building/tower
Built in 2018
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Fitness centre
An outdoor pool
Art gallery on-site
Designer shops on-site
Shopping centre on-site
Arcade/games room
Bike parking
Full-service spa
Massage/treatment rooms
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
Room amenities
Be entertained
43-inch flat-screen TV
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Fan
Coffee/tea maker
Slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient toilets only
Guidebooks/recommendations
Special features
Spa
Kaya has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
Harvest – On-site restaurant. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 25 for adults and USD 13 for children
Airport shuttle service is offered for an extra charge of USD 60 per vehicle
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for USD 40.0 per night
Children's club access is available for an extra charge
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards, debit cards and cash.
Also known as
Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi
Frequently asked questions
Does Trademark Hotel offer free cancellation for a full refund?
Yes, Trademark Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Trademark Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 6:00 PM.
Are pets allowed at Trademark Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Trademark Hotel?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Trademark Hotel?
Yes, a shuttle from the hotel to the airport is available. The charge is USD 60 per vehicle.
What are the check-in and check-out times at Trademark Hotel?
Check-in start time: noon; check-in end time: 5:30 AM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing are available.
Is there an on-site casino at Trademark Hotel?
No, this hotel doesn't have a casino, but Lucky 8 Casino (14-min drive) is nearby.
What is there to do at Trademark Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes bowling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Trademark Hotel also has a fitness centre and spa services, as well as an arcade and a garden.
Are there restaurants at or near Trademark Hotel?
Yes, there's an on-site restaurant, Harvest.
What's the area around Trademark Hotel like?
Trademark Hotel is in Gigiri, a short 3-minute walk from Village Market and 15 minutes' walk from United Nations Office at Nairobi.
Trademark Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
25 November 2024
Stephane
Stephane, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 October 2024
Katherine
Katherine, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Robert
Robert, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
10 September 2024
Lillian
Lillian, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 August 2024
Everything you need in one place - great experienc
The hotel is in situated in the Village market - shopping mall and many restaurants. Great faclitilities, great breakfast, comfy beds, friendly staff.
Sophie
Sophie, 5-night business trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
Stay was amazing. Great service by the staff and good location with easy access to restaurants.
Charles
Charles, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 August 2024
Verified traveller
5-night business trip
Verified Hotels.com guest review
8/10 Very good
6 August 2024
Susan
Susan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2024
Daisy
Daisy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 July 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 July 2024
We love staying here. The rooms are cool and clean and spacious. They accommodated our need for late check out and other requests pleasantly.
Justin
Justin, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
7 July 2024
I frequent the hotel every weekend while I'm working in Kenya. It is a safe and friendly hotel with lots of things to do within walking distance. I feel very secure.
Wilbur
Wilbur, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
2 July 2024
Great staff and service. Would like to visit again.
Fungfeng
Fungfeng, 6-night family trip
Verified Expedia guest review
10/10 Exceptional
28 June 2024
lent in all facets and the area is great too.
Stephen
Stephen, 5-night trip
Verified Expedia guest review
10/10 Exceptional
25 June 2024
Good
Hongjae
Hongjae, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 June 2024
Wilbur
Wilbur, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 June 2024
Kenya magic
The hotel and location attached to a shopping mall are just fabulous
Thomas
Thomas, 9-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 June 2024
Naja
Naja, 7-night trip
Verified Expedia guest review
10/10 Exceptional
2 June 2024
Great propwrty
Ramiz
Ramiz, 3-night trip
Verified Expedia guest review
10/10 Exceptional
1 June 2024
Great hotel, excellent location
Russell
Russell, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
New property is a great place to stay
When I arrived, I was given an upgrade and taken to their new Enaki Suites property, about a five to ten minute drive away. The new property has spacious and modern suites with fully equipped kitchens, luxury bathrooms and comfortable king sized beds.
The appliances are new and I was able to cook some nice comfort food for myself. Having said this, the breakfast, served in their rooftop restaurant, was good! I had excellent lattes and eggs cooked to request and fresh fruit and juice each day.
The staff was outstanding. They remembered my name from the first morning and were prompt to help me, to correct any little glitches, and just generally make my stay comfortable.
All of this was the case even while the property is putting the finishing touches on everything.
I highly recommend this place! The manager, Rachel and her team are just super!
David
David, 19-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 May 2024
The personnel were calm, courteous, helpful, caring and competent at their jobs.
We felt completely safe and thoroughly enjoyed our stay. Everything we needed was right there. The staff made us feel so comfortable. The food at the Harvest Restaurant was excellent as well as BangBang. Shopping was marvelous.
Nowhere else in the world did we find people who were soft in speech and never shouting. Definitely would stay here again.
We used the laundry service twice and all perfect.
SHARON CECILIA
Verified Travelocity guest review
8/10 Very good
29 April 2024
Dauphin
Dauphin, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 April 2024
SHARON CECILIA
SHARON CECILIA, 4-night trip
Verified Travelocity guest review
10/10 Exceptional
28 April 2024
For years I have visited Nairobi on business and I have to say this is probably the best hotel in the city. I spent one week here and I did not want to leave. Facilities are modern, clean and comfortable, food is absolutely delicious but most importantly, every single member of the staff is there to help, to greet you with a smile and to make your day better. A true example of Kenyan hospitality. From the moment you are picked up at the airport, to the moment you are dropped off again, there is always someone ready to help. I will come back.