Guests
All properties in Osaka, Osaka Prefecture, Japan

Hotel Universal Port

Bayfront hotel with restaurant, near Universal CityWalk Osaka

  • Free WiFi
From
S$89

Property renovations and closures

  • During renovations, the hotel will make every effort to minimize noise and disturbance.

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Superior Room, Non Smoking - Living Area
  • Deluxe Room, Non Smoking - Mini Refrigerator
  • Hotel Entrance
Hotel Entrance. Image 1 of 75.
1 / 75Hotel Entrance
1-1-111 Sakurajima, Osaka, 554-0031, Osaka-fu, Japan
9.2.Superb.
  • Comfortable and clean room. All amelities available is in the room. Super like the bath…

    Feb 1, 2020

  • Enjoyed so much! Very near to USJ and train station around 5-min walk. Staff are very…

    Jan 29, 2020

See all 804 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Walkable
Shopping
Safe
Dining options

The property will be renovating from October 1 2021 to September 1 2023 (completion date subject to change). The following areas are affected:
  • Exterior
    • Free WiFi
    • Parking available
    • Bathtub
    • Air Conditioning

    Property highlights

    Main amenities

    • 600 guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Self parking
    • 24-hour front desk

    For families

    • Refrigerator
    • Private bathroom
    • Separate bathtub and shower
    • Television
    • Free toiletries
    • Daily housekeeping

    What’s around

    • Heart of Osaka
    • Universal CityWalk Osaka - 3 min walk
    • Universal Studios Japan - 4 min walk
    • Osaka Takoyaki Museum - 6 min walk
    • Legoland Discovery Center - 30 min walk
    • Osaka Aquarium Kaiyukan - 31 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, Non Smoking
    • Standard King Room, Non Smoking
    • Standard Twin Room, Non Smoking
    • Superior Room, Non Smoking

    What’s around

    Landmarks

    • Heart of Osaka
    • Universal CityWalk Osaka - 3 min walk
    • Universal Studios Japan - 4 min walk
    • Osaka Takoyaki Museum - 6 min walk
    • Legoland Discovery Center - 30 min walk
    • Osaka Aquarium Kaiyukan - 31 min walk
    • Osaka Bay Tower - 2.3 mi / 3.8 km
    • Kyocera Dome Osaka - 4.6 mi / 7.4 km
    • Imamiya Ebisu Shrine - 6.7 mi / 10.8 km
    • Sumiyoshi Taisha Shrine - 8.6 mi / 13.9 km

    Getting around

    • Itami Airport (ITM) - 16 min drive
    • Kansai Intl. Airport (KIX) - 38 min drive
    • Kobe Airport (UKB) - 26 min drive
    • Chidoribashi Station - 5 min drive
    • Denpo Station - 5 min drive
    • Nishikujo Station - 6 min drive
    • Universal City Station - 3 min walk
    • Sakurajima Station - 9 min walk
    • Ajikawaguchi Station - 13 min walk
    map
    See on map
    1-1-111 Sakurajima, Osaka, 554-0031, Osaka-fu, Japan

    At a glance

    Hotel size

    • This hotel has 600 rooms
    • This hotel is arranged over 14 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Covered onsite self parking (JPY 3000 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Height restrictions apply for onsite parking
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Snack bar/deli

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2005
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Visual alarms in hallways
    • Wheelchairs available on site
    • Visual fire alarm

    Languages Spoken

    • English
    • Japanese
    • Korean

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Slippers

    Sleep well

    • Down comforter
    • Blackout drapes/curtains
    • Premium bedding

    Things to enjoy

    • In-room massage available

    Freshen up

    • Private bathroom
    • Deep soaking bathtub
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch flat-screen TV
    • Digital TV channels

    Stay connected

    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator
    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Rico rico - This buffet restaurant serves breakfast and dinner.

    Acqua - This buffet restaurant serves breakfast only. Open select days.

    Rex cafe - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

    Lounge R - This café serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

    Fees & policies

    Mandatory feesPay at property

    You'll be asked to pay the following charges at check-in or check-out:

    • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Optional extras

    • Buffet breakfast is offered for an extra charge of JPY 2980 per person (approximately)

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Covered self parking costs JPY 3000 per day
    • Parking height restrictions apply

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    Policies

    The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash.

    Also known as

    • Hotel Universal Port
    • Hotel Universal Port Hotel
    • Hotel Universal Port Osaka
    • Hotel Universal Port Hotel Osaka
    • Hotel Universal Port Osaka
    • Universal Port
    • Universal Port Hotel
    • Universal Port Osaka
    • Universal Port Osaka

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hotel Universal Port does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs JPY 3000 per day. Parking spots may be limited.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in starting at 3 PM. Check-out time is noon. Contactless check-out is available.
    • Yes, there's an onsite restaurant, rico rico. Nearby restaurants include Top of Universal (3-min walk), Starbucks (3-min walk), and Mel's Drive-In (4-min walk).
    • Recommended spots to visit include Universal CityWalk Osaka (3-min walk) and Universal Studios Japan (4-min walk), along with Osaka Takoyaki Museum (6-min walk) and Legoland Discovery Center (1.5 mi).
    9.2.Superb.
    • 10.0.Exceptional

      walking distance to USJ; good breakfast

      A walking distance about 10mins to USJ. Generally okay; staff are friendly. Breakfast is good with many varieties.

      Loh, 1 night trip, Jan 7, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Hotel is near to USJ and very convenient connection from KIX airport via the airport express bus

      2 night family trip, Dec 15, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Check in was really smooth and fast. I love everything about the hotel especially the rooms. It is just superb and the amenities were awesome! A very relaxing stay after a tiring day at Universal Studios Japan! :)

      1 night trip with friends, Dec 15, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Nice hotel and I managed to get the room with breakfast (just me and my daughter). Breakfast is good, huge and decent spread. Near to citywalk with lots of food options, some shopping and USJ.

      JF, 2 night family trip, Dec 14, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Good location and comfortable rooms. Only minor downside was the pillows, which were not too comfortable. Perhaps selection of pillows would have made it more comfortable, especially for younger guests, since this hotel receives international guests including young children. All said, family of 4 enjoyed our stay.

      2 night family trip, Dec 13, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      The rooms are very big, facilities very good and breakfast super awesome! Very near to USJ. Very good stay.

      YJ, 2 night romance trip, Dec 8, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Family friendly hotel

      Hotel is located within 5 mins walking distance to USJ. Room is well maintained and clean. Variety in breakfast buffet is well balanced with international and Japanese selections. Food is delicious. Service is excellent.

      Celine, 3 night family trip, Dec 7, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great stay good service

      Good location - near to both the train station and USJ. The room is spacious. The hotel even provides medicated patches for aching legs after a day at USJ. Great attentive service and the staff assisted us with sending luggages to out next hotel in Tokyo (around 2000-3000 yen depending on size)

      2 night trip with friends, Dec 3, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Although you need to walk to USJ for 5 mins or so, it is worth to stay in the hotel. A spacious room with free breakfast and reasonable price good service! We definitely will stay again.

      Rika, 1 night family trip, Dec 2, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Very good hotel to enjoy a day or 2 at USJ. Can buy the passes at the hotel in advance and skip the queue. We are a group of 6 and the hotel gave us 2 connecting rooms which we appreciated very much.

      3 night family trip, Dec 2, 2019

      Verified Expedia guest review

    See all 804 reviews