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Lock & Key Hotel

4.0 star property
Hotel with restaurant, near Liverpool ONE

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Lock & Key Hotel

Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Front of property
Premium bedding, in-room safe, desk, blackout curtains
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (9)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Front desk safe
  • Concierge services
  • Luggage storage
  • Limited hour front desk

Feel at home (6)

  • Television
  • Daily housekeeping
  • Blackout curtains
  • Premium bedding
  • Off-site parking available
  • Free toiletries
The price is S$94
includes taxes & fees
16 Jan - 17 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Spacious Double/Twin

Premium bedding, in-room safe, desk, blackout curtains

Spacious Double/Twin

Highlights

Heating
Smart TV
Premium bedding
Blackout curtains
Electric kettle
Laptop-compatible safe
Daily housekeeping
Desk
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Cozy Double

Premium bedding, in-room safe, desk, blackout curtains

Cozy Double

Highlights

Heating
Smart TV
Premium bedding
Blackout curtains
Electric kettle
Laptop-compatible safe
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double/Twin

Premium bedding, in-room safe, desk, blackout curtains

Standard Double/Twin

Highlights

Heating
Smart TV
Premium bedding
Blackout curtains
Electric kettle
Laptop-compatible safe
Daily housekeeping
Desk
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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The Resident Liverpool

Free WiFi
Connecting rooms available
Air conditioning
Laundry facilities
9.8 out of 10, Exceptional, (1342)
The price is S$79
includes taxes & fees
14 Jan - 15 January 2025
The Resident Liverpool
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About the area

Map
15-17 Duke Street, Liverpool, England, L1 5AP

What's nearby

  • Liverpool ONE - 1 min walk - 0.1 km
  • Cavern Club - 9 min walk - 0.8 km
  • Royal Albert Dock - 9 min walk - 0.8 km
  • The Beatles Story Museum - 11 min walk - 1.0 km
  • Liverpool Pier Head Ferry Terminal - 15 min walk - 1.3 km

Getting around

  • Liverpool (LPL-John Lennon) - 16 min drive
  • Manchester Airport (MAN) - 40 min drive
  • Chester (CEG-Hawarden) - 57 min drive
  • Liverpool Central Station - 7 min walk
  • Liverpool James Street Station - 10 min walk
  • Liverpool Lime Street Station - 11 min walk

Restaurants

  • ‪Thoughtfully Cafe Liverpool - ‬4 min walk
  • ‪The Red Lion - ‬3 min walk
  • ‪Côte - ‬4 min walk
  • ‪The Vibe - ‬4 min walk
  • ‪Alberts Schenke - ‬2 min walk

About this property

Lock & Key Hotel

Lock & Key Hotel puts you in a great location, within a short 10-minute walk of Liverpool ONE and Royal Albert Dock. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, this hotel is within a short drive of Anfield Stadium. Fellow travellers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 14 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 11:00 PM
    • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (late night)

Services

  • Front desk (limited hours)
  • Concierge services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Room amenities

Be entertained

  • 40-inch Smart TV

Home comfort

  • Heating
  • Electric kettle

Sleep well

  • Blackout curtains
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

On-site venue – restaurant.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately GBP 10 for adults and GBP 10 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

This property does not have lifts.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Lock Key Hotel Liverpool
Lock Key Hotel
Lock Key Liverpool
Lock & Key Hotel Hotel
Lock & Key Hotel Liverpool
Lock & Key Hotel Hotel Liverpool

Frequently asked questions

Does Lock & Key Hotel offer free cancellation for a full refund?
Yes, Lock & Key Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lock & Key Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Lock & Key Hotel?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Lock & Key Hotel?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Lock & Key Hotel?
No, this hotel doesn't have a casino, but Grosvenor Casino Liverpool (15-min walk) is nearby.
Are there restaurants at or near Lock & Key Hotel?
Yes, there's an on-site restaurant.
What's the area around Lock & Key Hotel like?
Lock & Key Hotel is in Ropewalks, a short 7-minute walk from Liverpool Central Station and 9 minutes' walk from Royal Albert Dock.

Lock & Key Hotel Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent customer care
The receptionist Indira made our stay so enjoyable by making sure we got everything we needed. Excellent customer care!
Haneef, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great Hotel, will be back
Check in was easy, room 202 is big, the small heater in the corner doesnt really warm the room, so a bit on the cold side. Windows could do with soundproofing as the sound from outside is very audible, didnt really bother us but my bother others. Bathroom is well equipped and large with underfloor heating. The full Lock & Key full breakfast is delicious and worh every penny. The hotel is situated perfectly, 2 minutes from Liverpool One shopping area, 2 minutes from the Albert docks and 15 minutes from the Empire Theatre.
Graham, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

D, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Glen, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Over promises and definitely under delivers
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location
Perfect location for city centre, less than 5 minute was to John Lewis. Always a warm welcome and perfect breakfast.
Maria, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zoe, 1-night trip
Verified Hotels.com guest review

6/10 Good

Pros: Friendly staff, comfy rooms, amazing location very central. Cons b: noise issues from party-goers who kept me awake for one hour in the night, I know it's not the hotels fault but maybe they can ask guests to be quiet after a certain time or not let young groups all stay in one room No lift and shower is open so wets the entire bathroom
Elizabeth, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
Really nice stay for one night to visit family in Liverpool. Overall, the hotel offered exceptional value for money and I'd not hesitate to return in future.
Peter, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Reviews dont match the hotel, its poor.
Booked 2 rooms for 1 night. My mother is disabled and the hotel were not able to offer a ground floor room. They also have no lift and no accessibility measures in place at all. My room was on the top floor and smells really badly of dame, so much so that its saturated all of my cloths for days, even after they had been washed. As the hotel weren't able to offer an alternative room for a disabled woman, unlkly that they would have a replacement for a damp room so i didn't ask, we had also arrived late in the day and were there only 1 night for a funeral. I don't know who has written all of the reviews for this hotel but my experience was not good at all. Even without the damp and accessibility issues, the rooms were nicely decorated but average at best. Had a kettle but nowhere to plug it in and a leaky shower. Id give this place a miss.
CURTIS, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Emma, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mick, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Amanda, 1-night trip
Verified Expedia guest review

6/10 Good

Fine
The location is good and the staff are friendly. The decor is nice but tired. The shower ran cold and tv didn’t work. The windows looked out onto brick walls. It’s fine for one nights stay.
Laura, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Will be back….yet again!
Fab returning visit. Will be back. Location is incredible with good staff vibe. Lovely room too
Fraser, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emma, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jack, 1-night trip
Verified Hotels.com guest review

6/10 Good

JAGGER, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

susannah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Anneke, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel
I think this is the best bed I’ve ever slept in! Room was lovely. Clean, good temp, easy to locate. Staff were really helpful and friendly. Hotel is in a great location and a super price for a last-minute stay over.
Rachael, 1-night trip
Verified Hotels.com guest review

6/10 Good

A disappointment given previous reviews
I was a little disappointed, given the previous reviews and Sunday Times recommendation. Staff were extremely friendly and the room was clean and bed very comfortable. However the condition of the room, particularly the bathroom, was a little tired. Also, the sink in the bathroom was ridiculously small and shower screen inadequate, so that the floor became flooded after use.
2-night trip
Verified Hotels.com guest review

4/10 Fair

danny, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Elizabeth, 1-night trip
Verified Hotels.com guest review