Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Height restrictions apply for on-site parking
Off-site parking within 49 ft (GBP 5 per day)
Other information
Smoke-free property
Property amenities
Services
24-hour front desk
Luggage storage
Accessibility
Wheelchair-accessible
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hairdryer (on request)
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge of GBP 15 (subject to availability)
Late checkout can be arranged for an extra charge of GBP 15 (subject to availability)
Housekeeping is offered for an extra charge
Parking
Parking is available nearby and costs GBP 5 per day (49 ft away)
Parking height restrictions apply
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
easyHotel Luton Hotel
Easyhotel Hotel Luton
easyHotel Luton
Citi Hotel Luton Hotel
Citi Hotel Luton Luton
Citi Hotel Luton Hotel Luton
Frequently asked questions
Does Citi Hotel Luton offer free cancellation for a full refund?
Yes, Citi Hotel Luton does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Citi Hotel Luton?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Citi Hotel Luton?
Check-in start time: 3 PM; check-in end time: anytime. There's a charge of GBP 15 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of GBP 15 (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Citi Hotel Luton?
No, this hotel doesn't have a casino, but Grosvenor Casinos (11-min walk) and Genting Casino Luton (7-min drive) are both nearby.
What's the area around Citi Hotel Luton like?
Citi Hotel Luton is a short 2-minute walk from Luton Station and 6 minutes' walk from Luton Mall.
Citi Hotel Luton Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.2/10
Staff & service
5.2/10
Amenities
5.8/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
8/10 Very good
11 January 2025
fraser
fraser, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 January 2025
Jinu
Jinu, 1-night trip
Verified Hotels.com guest review
2/10 Poor
3 January 2025
Dirty room. Busy, noisy. Felt unsafe would not stay again. Hotels.com refused to refund.
Joanne
Joanne, 1-night trip
Verified Hotels.com guest review
4/10 Fair
17 December 2024
The room smelt musty, I sprayed with body spray to make it less musty, bed very firm, very small? I lsidsgsinst the wall and smelt damp, no offer of extra pillows, too warm to sleep only 3 hours managed and had an early start
Pauline
Pauline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Hasan
Hasan, 1-night trip
Verified Hotels.com guest review
6/10 Good
4 December 2024
Cheap hotel for a cheap rate.
Joanne
Joanne, 1-night trip
Verified Hotels.com guest review
2/10 Poor
4 December 2024
Woeful stay.
Room hotter than the sun with no means to turn anything down or open a window in a window room.
Walls to the hallway were paper thin and random noises coming from all areas all night.
Mattresses solid as rock with a bed frame of literally wooden blocks which sounds like a ship whenever you turned.
Luckily stayed for 5 hours only before a flight, will never use again.
Daryl
Daryl, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Helpful, friendly staff. Clean, no-frills room.
Very quiet and warm.
Virginia
Virginia, 1-night trip
Verified Hotels.com guest review
4/10 Fair
29 October 2024
Ionica Janeta
Ionica Janeta, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
I've never had a problem with Citihotel
I don't know why this hotel gets so many bad reviews, the staff are always nice, it's convenient for the airport, has been modernised and is great value for money.
I've stayed a few times before catching an early flight. I would recommend it.
Timothy
Timothy, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
22 October 2024
Very budget and ok if you're good with little air
Budget hotel, so usually good with basics but the air was uncomfortably hot and stale. Mentioned to reception and they "turned on" the AC. It did nothing. I chose this over Thistle because they advertised AC, but no such thing and I suffered all night from it. It's like a prison cell. Had to put a shoe to keep the door open for some air flow. If you know Luton, not the safest to do this but it was needed. Choose Thistle with their free breakfast and at least they have a fan and open windows.
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
21 October 2024
Chloe
Chloe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 October 2024
Luton great location
excellent location
Susan G
Susan G, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 October 2024
Convenient and cheap
Town centre needs updating
Michael
Michael, 1-night trip
Verified Expedia guest review
4/10 Fair
7 October 2024
Maryana
Maryana, 1-night trip
Verified Expedia guest review
8/10 Very good
29 September 2024
The room i was in was on the second floor and water was coming in from the ceiling it was all over the floor in the morning where my bag was and it got soaked not at all very happy usually I'm quite happy stopping at your place.
kevin
kevin, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
25 September 2024
Ex Easy hotel well renovated
Mark
Mark, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
Lee
Lee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 September 2024
The men on reception were very helpful both gave me directions to local facilities and one obtained a hair dryer for me to use. The room was comfortable and clean and I slept well. It wasn't a problem for me as I had enough , however a couple may find a single pillow each not enough. Toiletries were lovely and I liked the fact it was not carpet flooring - so much cleaner.
Frances
Frances, 1-night trip
Verified Hotels.com guest review
6/10 Good
21 September 2024
Stay at CitiHotel Luton
The room was clean, well lit with a window view to the street, that was amazing but the heating was poor, it was cold during the night.
masereka
masereka, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 September 2024
Good hotel for short duration
Lela
Lela, 1-night trip
Verified Expedia guest review
8/10 Very good
18 September 2024
Done the job very clean and tidy room
Paul
Paul, 1-night trip
Verified Expedia guest review
2/10 Poor
18 September 2024
Great staff. Had a room with a window but found okd tissue on floor and the main light didnt switch off so had to take the key out of its holder and again to turn on if you want to go to the bathroom. Floor is so creaky it must be heard on the floor below and neighbours. Otherwise convenient location
khadim
khadim, 1-night business trip
Verified Expedia guest review
6/10 Good
18 September 2024
Nice, if you don’t mind noise and light at night
Clean, friendly. Creaky floors, slamming fire doors, no blackout windows.