When visiting Chihuahua, Hotel El Cason and Suites is a great choice to consider. Guests can grab a bite to eat at the restaurant and visit the fitness centre for a workout.
Languages
English, Spanish
At a glance
Hotel size
84 rooms
Arriving/Leaving
Check-in start time: 1 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children may not be eligible for complimentary breakfast
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site parking only available on request
Free secured, uncovered on-site self-parking
Wheelchair-accessible parking and van parking on site
On-site garage
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 7:00 AM–10:00 AM
Restaurant
Free daily reception
Shared microwave
Room service (limited hours)
Water dispenser
What to do
Shopping
Working away
Business centre
2 meeting rooms
Computer station
Conference centre (269 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Facilities
Television in common areas
Communal living room
Fitness centre
Banquet hall
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Handrails in hallways
Handrails in stairwells
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Window screens
Sleep well
Blackout curtains
Bed sheets provided
Freshen up
Bath or shower
Rainfall shower heads
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi and wired internet
Smartphone with 3G data speed, unlimited free calls and unlimited data usage
Free long-distance and local calls
Electrical adapters/chargers
Food and drink
Chef
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Restaurante Candelaria – On-site family restaurant.
Fees & policies
Refundable deposits
A damage deposit of MXN 200 will be collected before check-in
Parking
Guests must contact this property in advance to reserve on-site parking
Policies
This property does not have lifts.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 1917076
Also known as
El Cason Hotel Suites
El Cason Chihuahua
El Cason Hotel
El Cason Hotel Chihuahua
Hotel Suite El Cason
El Cason And Suites Chihuahua
Hotel El Cason and Suites Hotel
Hotel El Cason and Suites Chihuahua
Hotel El Cason and Suites Hotel Chihuahua
Frequently asked questions
Does Hotel El Cason and Suites offer free cancellation for a full refund?
Yes, Hotel El Cason and Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel El Cason and Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel El Cason and Suites?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel El Cason and Suites?
Check-in start time: 1 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
What is there to do at Hotel El Cason and Suites and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hotel El Cason and Suites?
Yes, there's an on-site restaurant, Restaurante Candelaria.
Hotel El Cason and Suites Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
2/10 Poor
30 June 2024
Did not stay there air conditioner did not work. I was moved to another room and the air conditioner was not working. While I waited for them to come and check the air I pulled back the bedding and the sheets were filthy dirty. I immediately left the hotel. The guy at the front desk wouldn’t refund my money.
Tiffany
Tiffany, 2-night trip
Verified Expedia guest review
10/10 Exceptional
13 September 2022
Everting
Blanca
Blanca, 3-night family trip
Verified Expedia guest review
2/10 Poor
6 September 2022
Osvelia
Osvelia, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
16 November 2020
Misleading description
Reserved because it said 2 king size beds, it was 2 small twin beds
Fernando
Fernando, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
6 September 2024
Cristina
Cristina, 2-night trip
Verified Expedia guest review
2/10 Poor
17 August 2024
Brenda lizeth
Brenda lizeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 July 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 March 2024
Laura
Laura, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 March 2024
Raudel
Raudel, 1-night trip
Verified Expedia guest review
4/10 Fair
12 March 2024
No estaba disponible la alberca y no avisan
Cecilia
Cecilia, 1-night trip
Verified Expedia guest review
8/10 Very good
3 February 2024
Me gusto el trato del personal muy atentos muy serviciales asi como los de su restaurante muy atentos los meseros y muy rico el desayuno 😎
Sonia Elizabeth
Sonia Elizabeth, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 May 2023
Muy buena ubicación y el desayuno muy completo
Thelma
Thelma, 1-night romance trip
Verified Expedia guest review
2/10 Poor
9 May 2023
Mal porque tenían cerrada la alberca y por eso nos queríamos quedar ahí para disfrutar la alberca
maria de los angeles torres
maria de los angeles torres, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 March 2023
Es muy facil de llegar y el estacionamiento es amplio.