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Batam City Hotel

Property class: 3
Hotel with restaurant, near Nagoya Hill Mall

Choose dates to view prices

Located near Grand Batam Mall and Nagoya Hill Mall, Batam City Hotel offers a warm welcome with breakfast, a serene garden, and international cuisine at Edelweiss. Unwind in the sauna or steam room, indulge in a massage or work out at the gym. With free WiFi and dry cleaning services available.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi
  • Restaurant
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Free airport shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • Spa services
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Lift
  • Minibar
  • Dry cleaning/laundry service

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room

A hotel room with a bed, a desk, a chair, and a small table.

Deluxe Room

  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room

A hotel room with a large bed, a chair, a desk, and a desk lamp.

Executive Room

  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

A hotel room with two single beds, a desk with a chair, a sofa, and a large window with curtains.

Junior Suite

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premier Room

A hotel room with a large bed, a desk, a chair, and a painting on the wall.

Premier Room

  • City view
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Grand Executive

A modern hotel room with a large bed, wooden paneling, a flat-screen TV, and a painting on the wall.

Grand Executive

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Grand Suite

A hotel room with two beds, a sofa, a small table, and a large mirror.

Grand Suite

  • City view
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Minibar, desk, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room

Minibar, desk, free WiFi

Executive Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

Minibar, desk, free WiFi

Junior Suite

  • Sleeps 3
  • 1 Single Bed and 1 King Bed
  • Free Wi-Fi

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About the area

Map
Komp. Penuin Centre Blok OB No. 1 -7, Batam, Batam Island, 29211

What's nearby

  • BCS Mall - 2 min walk - 0.2 km
  • Grand Batam Mall - 3 min walk - 0.3 km
  • Nagoya Hill Mall - 17 min walk - 1.5 km
  • Batam Centre - 14 min drive - 10.4 km
  • Batam Center Shopping Area - 14 min drive - 10.4 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive
  • Changi Airport (SIN) - 15.3 miles/24.7 km
  • Singapore (XSP-Seletar) - 22.1 miles/35.6 km
  • Free airport shuttle

Restaurants

  • ‪Sea Food A2 (M-One Venue) - ‬5 min walk
  • ‪á2 Food Court - ‬3 min walk
  • Kangen Café
  • ‪Si Fang Yuan Dimsum - ‬3 min walk
  • RM Budi Siang Malam

About this property

Batam City Hotel

  • Batam City Hotel puts you within a 10-minute drive of Nagoya Hill Mall and Batam Centre Ferry Terminal. Guests can indulge in massages, and Edelweiss serves international cuisine. Other features include a free airport shuttle, a fitness centre and a sauna.

At a glance

DONE

Hotel size

    • 79 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Minimum check-in age – 17
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • Children (10 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • Spa services
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Minibar
  • Electric kettle

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Edelweiss – This buffet restaurant specialises in international cuisine.

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Batam City Hotel
Batam City Hotel Indonesia
Batam City Hotel Hotel
Batam City Hotel Batam
Batam City Hotel Hotel Batam

Frequently asked questions

Does Batam City Hotel offer free cancellation for a full refund?

Yes, Batam City Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Batam City Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Batam City Hotel?

Yes, there's free self parking.

Is an airport shuttle service offered by Batam City Hotel?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Batam City Hotel?

You can check in starting at 2:00 PM. Check-out time is noon.

What is there to do at Batam City Hotel and nearby?

Batam City Hotel has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Batam City Hotel?

Yes, Edelweiss offers international cuisine.

What's the area around Batam City Hotel like?

Batam City Hotel is a short 18-minute walk from Nagoya Hill Mall and 4 minutes' walk from BCS Mall.

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Reviews

Batam City Hotel Reviews

7.6

Good

7.8

Cleanliness

8.0

Location

7.8

Staff & service

7.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

SEXY AND GREAT LOCATION. BACK FOR MORE
Girish, 2-night trip
Verified review

6/10 Good

Location location location
Mina, 3-night trip
Verified review

10/10 Exceptional

Ideal place to book, near to massage, medi /pedi , spa within reasonable price (cheaper) Also near to Penuin market 👍👍. All within less than 5 min walk.
Dahliah, 3-night trip
Verified review

6/10 Good

Very convenient to many eatery, shops, massage mall. The staff is very friendly and helpful. Stayed at Room 102. (1) Toilet floor mat is very stained (2) The kettle lid was damaged (3) Room entrance floor tile is very slipping Is our concern on the overall hotel hygiene and cleanliness. Hotel lobby renovation on going, not sure when is ending.
Henry, 2-night trip
Verified review

8/10 Very good

Ok, acceptable
DAHLIAH, 4-night trip
Verified review

8/10 Very good

A nice short getaway

Stayed at new wing of Batam City Hotel. Walking distance to most of the eateries I wanted to go to. Most importantly, it is just next to the massage parlour I enjoyed going to. BCS is just aright across the road after passing thru' a short lane. Of course if you are looking for a resort and beach experience, this is not the place.
Shirley, 2-night trip
Verified review

8/10 Very good

Everything good except breakfast and no free gym and no Swimming pool. Breakfast too limited food type.
Chee Khim, 2-night trip
Verified review

4/10 Fair

Staff made mistake and put blame on guest

Indonesian friend brought friend and i to hotel check in, asked to wait n then i showed her online reservation details... I repeated request for 2 beds n late check out if possible. She then gave us room key, went to room but key card not working, had to call staff up n saw that room had a queen n a single bed. Did not think too much about it. Next morning received call in room that we were given wrong room n staff insisted we asked for 2 double beds as we had 3 people and that soecific room number n wanted to forfeit my deposit. I argued that they did not leave note in room when we were out to resolve issue after we came back as they said they tried calling room but no answer. After my argument that staff saw reservation details n yet accused me of asking for double beds n room number, manager told me then she will get staff to pay but that next time it will be charged. This accusation and attitudes of hotel front desk staff is totally unacceptable n left a very bad impression that even my indonesian friend said she will ask friends to not stay in this hotel as initially she thought we had a very nice room... Restaurant staff are friendly but definitely not the front desk staff as even as i checked out, the lady manager told me that next time the deposit will be forfeited if it happens again.... This is really bad bad staff attitude!!!!!
Verified review

8/10 Very good

Nice hotel near to BCS mall

Everything was good except for the water temperature for shower, the water can get very hot and very cold suddenly, so pls dont not put the shower near your body, test before you shower.
Verified review

2/10 Poor

Worst hotel ever

I have traveled to many countries and stayed at many hotels this is by far the worst hotel that i have ever stayed. And the service was horrendous. Lesson learned
Verified review

8/10 Very good

nice room...good breakfast....good location...room spacious and cleaned...courteous hotel staff
Verified review

10/10 Exceptional

It a clean hotel

I am stay there few times, it good location and free shuttle one way.
Verified review

8/10 Very good

Not bad

Overall was good. Hot water heater not working
Verified review

6/10 Good

Good location to BSC Shopping mall

Ants on the table and wall. Other than that, everything else is average.
Verified review

8/10 Very good

2 days 1 night weekend stay in Batam

A short stay in this hotel for the weekend. The hotel provides free ferry pick-up to the hotel only. The driver is punctual and friendly. The check-in service is fast. The room is pretty good and clean but some amenities are missing -> bath, shampoo, bedroom slippers. We have to request from the reception. The bed is pretty comfy and the hotel is near the mall and lots of food court/shop houses. There is a wet market near the hotel too. Overall, a comfortable stay and I will visit this hotel again.
Verified review

6/10 Good

Everything is ok, good location for shopping, foods and massages as all are within walking distance, accept for the room's toilet is not well clean with lots of brownish stain all over the floor and shower screens which is really a turn off for us.
Verified review

6/10 Good

A short stay

The room was OK for a night stay. Breakfast was not too bad. The only complaint is that the Towel looks very old and dirty. Fortunately, I brought my own towel.
Verified review

8/10 Very good

A Short Stay

The hotel looked new but I was given a Junior Suite where the air-con was not cold at all. They promptly changed another room for us. The room and toilet were clean. The shower was great, one normal size and another giant one over your head. The pillows were not great, very hard and high. We had to use the sofa cushions instead. The breakfast was ok. There were more food than what we would expect from a budget hotel. The hotel was near to BCS Mall and a few massage parlours and 20 min from Batam Ferry Terminal.
Verified review

10/10 Exceptional

Good Staty

Comfort stay. Good services. Only shower tempeture not easy to adjust. All things rallright.
Verified review

8/10 Very good

new hotel good location weak housekeeping

can stay again forget the breakfast
Verified review

6/10 Good

Ok for short stay

Hotel is abt 5mins walk from BCS mall and there are shops selling food nearby. However the condition of the rooms are not very good..abit smelly and dirty. Service of the staff was good though.. Not recommended for fussy traveller but ok for short stay
Verified review

10/10 Exceptional

Value for money and friendly

Friendly staff, prompt pick up, value for money, safe environment. Good environment for the price paid. My third stay at the hotel.
Verified review

8/10 Very good

Nice stay

It's a pleasent stay in this hotel. Overrall services were good.
Verified review

10/10 Exceptional

Sehr zu empfehlen

Nur eine Nacht aber super Hotel Sehr zentral fires Frühstück
Verified review

6/10 Good

value for money

Good location