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Hotel Jacarandas

2.5 star property
Family-friendly hotel in Cuernavaca with 2 outdoor pools and spa

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Jacarandas

2 outdoor pools, pool umbrellas
Premium bedding, in-room safe, individually furnished, blackout curtains
Terrace/patio
Premium bedding, in-room safe, individually furnished, blackout curtains
In-room dining

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Connecting rooms available
  • Spa
  • Pool
  • Laundry facilities
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Outdoor tennis court
  • Children's pool
  • In-room childcare
  • Conference centre
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Connecting/adjoining rooms available
  • Television

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Suite Tokiwa

Premium bedding, in-room safe, individually furnished, blackout curtains

Suite Tokiwa

Highlights

Individually furnished
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Deep-soaking bath
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Terraza A

Premium bedding, in-room safe, individually furnished, blackout curtains

Terraza A

Highlights

Individually furnished
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Jetted bath
Private bathroom
  • 25 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Single Beds

View all photos for Terraza B

Premium bedding, in-room safe, individually furnished, blackout curtains

Terraza B

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
TV
Blackout curtains
Premium bedding
Rainfall showerhead
  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Map
Av. Cuauhtemoc 133, Col. Chapultepec, Cuernavaca, MOR, 62450

What's nearby

  • Cuauhnahuac Regional Museum - 2 min drive - 2.2 km
  • Forum Cuernavaca - 3 min drive - 2.7 km
  • AVERANDA - 4 min drive - 3.9 km
  • Galerias Cuernavaca Mall - 4 min drive - 4.4 km
  • Cuernavaca Cathedral - 4 min drive - 3.2 km

Getting around

  • Benito Juarez International Airport (MEX) - 93 min drive

Restaurants

  • ‪el Camaron Guasaveño - ‬6 min walk
  • ‪Taqueria Erendira - ‬8 min walk
  • ‪KFC - ‬12 min walk
  • ‪El Samborsito - ‬11 min walk
  • ‪Carl's Jr. - ‬11 min walk

About this property

Hotel Jacarandas

Bring the kids when you stay at Hotel Jacarandas in Cuernavaca and they can enjoy the free kids' club. You can visit the spa to be pampered with massages, body wraps or manicures and pedicures. Other highlights include 2 outdoor pools, an outdoor tennis court and a children's pool.

Languages

English, Spanish

At a glance

Hotel size

  • 86 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; check-in end time: midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking

Other information

  • Designated smoking areas
  • No alcohol allowed on site

Property amenities

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Childcare in room (surcharge)

What to do

  • Basketball
  • Racquetball/squash
  • Volleyball
  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in reception
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • Garden
  • 2 outdoor pools
  • Full-service spa
  • Outdoor tennis court

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kauri Spa. Services include facials, body wraps, body scrubs and body treatments. The spa is open selected days.

Fees & policies

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 11 years old are not allowed in the swimming pool, and guests under 11 years old are only allowed in the swimming pool with adult supervision

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Jacarandas Cuernavaca
Hotel Jacarandas
Jacarandas Cuernavaca
Jacarandas
Hotel Jacarandas Hotel
Hotel Jacarandas Cuernavaca
Hotel Jacarandas Hotel Cuernavaca

Frequently asked questions

Does Hotel Jacarandas offer free cancellation for a full refund?
Yes, Hotel Jacarandas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Jacarandas?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Jacarandas?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Jacarandas?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hotel Jacarandas?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Jacarandas and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes basketball, racquetball/squash and volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Hotel Jacarandas also has spa services and a garden.

Hotel Jacarandas Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Good

Verified Expedia guest review

10/10 Exceptional

Excellent
M, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Joshua, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Service, location for what I needed, and overall the property has everything you need
Adriana, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sarahi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

excellent quiet clean and safe place ideal for my family
Sarahi, 2-night family trip
Verified Expedia guest review

2/10 Poor

ES UN HERMOSO HOTEL,,,LASTIMA QUE ESTE TAN DETEREORADO,Y SI QUIERESDESCANSAR AQUÍ EN UN FIN DE SEMANA OLVIDALO HAY DEMASIADO DEMASIADO RUIDO AL REDEDOR IMPOSIBLE DESCANSAR
Jesus, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The manager and staff were great. They gave super service. The manager graciously allowed me to stay two hours beyond check-out time.
Robert, 2-night trip
Verified Expedia guest review

4/10 Fair

Arturo, 2-night trip
Verified Hotels.com guest review

2/10 Poor

The security was very rut and I very disappointed because was no friendly I was not coffee not breakfast not nothing for customer service I see very poor services .I will not recommend
2-night trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Good but old
Good in general, even tough, bedrooms, beds and other services are old and outdated. A renovation should be an urgent priority.
Angel Gustavo, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

If they have a 2 for one promotion for their buffets, take advantage of it. Well worth the price, incredible selection in all three daily buffets
3-night trip
Verified Expedia guest review

8/10 Very good

Hardly changed since my last visit 28 years ago! Two very comfortable queen size beds, A/C works, breakfast and lunch buffets are very good.
2-night romance trip
Verified Orbitz guest review

10/10 Exceptional

2-night trip
Verified Orbitz guest review

10/10 Exceptional

Todo excelente, precios de promo por alimentos excelente
2-night trip
Verified Orbitz guest review

8/10 Very good

Good
You get what you pay
Roberto, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

arturo, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel Stay
Although we only stayed one night, I found the hotel to be very nice. I liked the fact that everything goes quiet after certain hours, and you can stroll the beautiful grounds so peacfully. I took some great pictures. I would definitely recommend this hotel if you are traveling with children.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Lovely grounds and pools, taff were very helpful. Food was not great
Verified Expedia guest review

10/10 Exceptional

Todo estuvo muy agradable, gracias por la atención.
Verified Expedia guest review

10/10 Exceptional

ENRIQUE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Muy limpio, excelente servicio.
TANIA, 2-night family trip
Verified Expedia guest review

8/10 Very good

Instalaciones un poco viejas. Deben remodelar o actualizarse
Verified Expedia guest review