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La Maison Royale

4.0 star property
Family-friendly Nairobi hotel with 2 restaurants, connected to the convention centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for La Maison Royale

Free self-parking
Terrace/patio
42-inch flat-screen TV with cable channels, TV, iPod dock
Lobby sitting area
View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Airport transfer
  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 2 restaurants and 3 bars/lounges
  • Breakfast available
  • 24-hour health club
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Babysitting
  • Children's club
  • Business centre
  • Airport shuttle
  • Area shuttle
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Playground on-site
  • Private bathroom
  • Separate bath and shower
The price is S$81
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double or Twin Room, City View

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Ceiling fan
Separate bath and shower
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Royal Suite

42-inch flat-screen TV with cable channels, TV, iPod dock

Royal Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Blackout curtains
  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Queen Room

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Queen Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Ceiling fan
Separate bath and shower
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Premium bedding
Pillow-top bed
Ceiling fan
Separate bath and shower
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
Ceiling fan
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double or Twin Room, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Pillow-top bed
Premium bedding
Separate bedroom
Ceiling fan
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Exterior

The Crossroads Hotel Westlands

Airport transfer
Pet-friendly
Free parking
Free WiFi
8.8 out of 10, Excellent, (63)
The price is S$109
includes taxes & fees
3 Jan - 4 January 2025
The Crossroads Hotel Westlands
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About the area

Map
09, Mogotio Road, off. Muthithi Rd, Westlands, Nairobi, 00620

What's nearby

  • Sarit Centre - 12 min walk - 1.1 km
  • Westgate Shopping Mall - 17 min walk - 1.5 km
  • Nairobi National Museum - 17 min walk - 1.5 km
  • University of Nairobi - 19 min walk - 1.6 km
  • The Aga Khan University Hospital - 3 min drive - 2.9 km

Getting around

  • Nairobi (WIL-Wilson) - 20 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 20 min drive
  • Nairobi Station - 20 min drive
  • Syokimau Station - 30 min drive
  • Syokimau SGR Railway Station - 37 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪68 Library - ‬9 min walk
  • ‪Milan Kenya - ‬7 min walk
  • ‪Java Express - M.p Shah - ‬9 min walk
  • ‪Open House Restaurant - ‬6 min walk
  • ‪Capital Club - ‬6 min walk

About this property

La Maison Royale

La Maison Royale puts you within a 15-minute drive of Thika Road Mall and Nairobi National Park. You can indulge in deep-tissue massages, body wraps or manicures and pedicures, and Rendezvous, one of 2 restaurants, serves French cuisine and is open for breakfast, lunch and dinner. Other highlights include 3 bars/lounges, a 24-hour health club and a fitness centre.

Languages

English, French, German, Hindi, Swahili

At a glance

Hotel size

  • 28 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; check-in end time: 11:30 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • On-site parking only available on request
  • Free on-site self-parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour health club
  • Spa services
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Lift
  • Wheelchair-accessible

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Premium cable channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

Dining

Rendezvous – This restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 20 per person
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (return)
  • Local area shuttle and shopping centre shuttle services are offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Guests must contact this property in advance to reserve on-site parking

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Maison Royale Hotel Nairobi
Maison Royale Hotel
Maison Royale Nairobi
Maison Royale
La Maison Royale Hotel
La Maison Royale Nairobi
La Maison Royale Hotel Nairobi

Frequently asked questions

Does La Maison Royale offer free cancellation for a full refund?
Yes, La Maison Royale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at La Maison Royale?
Sorry, pets aren't allowed.
Is parking offered on site at La Maison Royale?
Yes, there's free self parking.
Is an airport shuttle service offered by La Maison Royale?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle return.
What are the check-in and check-out times at La Maison Royale?
Check-in start time: 2:00 PM; check-in end time: 11:30 PM. Check-out time is 11:00 AM.
Is there an on-site casino at La Maison Royale?
No, this hotel doesn't have a casino, but Lucky 8 Casino (7-min drive) is nearby.
What is there to do at La Maison Royale and nearby?
La Maison Royale has 3 bars, a 24-hour health club and spa services, as well as a picnic area and a garden.
Are there restaurants at or near La Maison Royale?
Yes, there are 2 on-site restaurants, featuring French cuisine.
What's the area around La Maison Royale like?
La Maison Royale is a short 12-minute walk from Sarit Centre and 17 minutes' walk from Westgate Shopping Mall.

La Maison Royale Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

The worst customer service possible
I stay at this hotel about 20 nights a year. This will be the last time. I accidentally booked the wrong night. Any decent hotel would credit that night to the next stay. But not here. I have been told by the staff I stay here more than any other customer. No free breakfast EVER no aporeciation of any kind. So they kept my money and not only that but I needed a lays checkout snd they refused that as well. I calculate I spend over $2000 USD per year here. It is not the nicest hotel in Nairobi, but it is ok. The restaurant is really bad. Do not get the buffet breakfast. It is not good. I have stayed here a lot so it is clearly in my opinion a good price for the experience. Until you need someone in their hidden management group to take care of a problem. I give it the worst rating possible due to the extreamly poor management. Not due to the staff. They try hard and apologize for their idiot bosses. But those bosses are never willing to talk to a customer. And again I am their most frequent customer. So I’m sure if anything ever goes wrong with your trip they will not help you an any way. Also be sure to book here with Hotels.com if you come it is about 30% less than booking direct. Have a nice time in Kenya. But if you might want to try a different hotel.
George, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

George, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Alexander, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

At the price point which I paid. This is great value for the money. This is the second time I stayed at this hotel. Will stay there again. The stafg are pleasant and nice. Again, anyone that complains about this hotel needs to book a $250 night hotel which will meet their needs. You can expect to stay at a three-star hotel and get a five-star accommodation.
REGINALD, 1-night trip
Verified Travelocity guest review

8/10 Very good

We stay 1 day the rooms were big and the bed was very comfy
Ikram, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Kristopher, 1-night trip
Verified Expedia guest review

8/10 Very good

Geffry, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Honestly, we didn’t stay long enough to have a comprehensive experience, they would allow us to make a detail review. Which is stayed for one night, and everything about it was great and convenient.
Ezequiel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

I liked the rooftop bar and restaurant, but I didn’t so much enjoy the Wi-Fi because of how slow it works.
Verified Expedia guest review

8/10 Very good

Judith Gilman, 3-night trip
Verified Expedia guest review

10/10 Exceptional

VINCENT, 3-night trip
Verified Expedia guest review

2/10 Poor

I am giving a bad review for this hotel that I've stayed at multiple times in the past year. This time round I had a very clean and prepared room, with a used condom on the floor. I then got put into a room that had no water. Following that, I tried to reduce my stay due to a fluctuation in my itinerary and while the staff were great they had no ability from management whom I never saw once, and proceeded to charge me the full amount. Absolutely despicable management. Won't ever return.
Shaheen, 11-night business trip
Verified Orbitz guest review

8/10 Very good

I like the environment and the cleanliness
Modi, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Congested
Justin, 3-night trip
Verified Expedia guest review

8/10 Very good

Alexander, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice for the price
Very good hotel with an excellent breakfast. The area was fine but I would walk around at night. The restaurant was also good if you don't order the steak. The only complaint that I had was that there was no hot water. It was like warm.
Scott, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Short Break
Had a nice stay at the hotel, quite area staff very helpful, would be better to have had a smart TV in the room as the reception for normal channels not great.
Richard, 2-night trip
Verified Hotels.com guest review

8/10 Very good

unusual shaped building results in unusual shaped hallways and rooms. The best combination of price and living space I have found in the area
david, 4-night trip
Verified Expedia guest review

4/10 Fair

Not as expected.
Nothing special at all. Expensive pricing for area. Poor service.
CONOR, 2-night trip
Verified Hotels.com guest review

6/10 Good

Nice location, wonderful staff. The property need some updating. Overall, value for money.
Francis, 4-night romance trip
Verified Expedia guest review

8/10 Very good

this is the 4th time I and my small 501c medical team has stayed here. Its been 4 years and unfortunately, although hotel is clean, a lot of general upkeep has not been maintained. for instance broken window locks, deteriorating shower door gaskets, soap scum at bottom of shower glass( could easily be removed with a razor scraper) Some room refrigerators work some do not. The staff is great, the breakfast buffet is very good, the rooftop restaurant, bar is a plus although sometimes service is a bit slow. Minor point but The Nation or the Standard in the lobby news rack would be nice. Probably will stay here again.
Michael, 3-night business trip
Verified Orbitz guest review

10/10 Exceptional

Great stay as always
Shaheen, 9-night trip
Verified Orbitz guest review

8/10 Very good

Great staff
Shaheen, 9-night business trip
Verified Orbitz guest review

6/10 Good

We had comfortable stay at Le Maison Royale however we felt the hotel is looking a bit neglected, possibly due to covid. Our room was a very long way from reception and quite complicated to get to (2 elevators and numerous corridors). We got used to this though, however and did not request a room change. Pros: *Staff were friendly and helpful *Room was big, air-conditioned and kept clean enough *Location was close to everything you need in westlands Cons *Hotel felt neglected and tired *Food was not great - breakfast was very underwhelming and on our last day we actually went out to eat so we didn’t have to eat the breakfast. *laundry service does not run on Mondays…we arrived back from safari on Sunday night and wanted desperately to have our clothes washed however couldn’t until Tuesday morning, having them returned early Wednesday morning. All in all we had a fine stay at Le Maison but probably wouldn’t return.
Verity, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

anthony, 3-night trip
Verified Hotels.com guest review