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Grand Ion Delemen Hotel

5.0 star property
Mountain hotel with indoor pool, near First World Plaza

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Photo gallery for Grand Ion Delemen Hotel

Indoor pool
Indoor pool
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Indoor pool
When you stay at Grand Ion Delemen Hotel, you'll be within a 10-minute drive of Genting SkyWorlds Theme Park. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a fitness centre, a children's pool and a garden. Fellow travellers say good things about the overall property condition.

Reviews

7.2 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Gym
  • Pool
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business centre
  • 10 meeting rooms
  • 24-hour front desk
  • Air conditioning

For families (6)

  • Children stay free
  • Children's pool
  • Playground on-site
  • Connecting/adjoining rooms available
  • Television
  • Garden
The current price is S$63
includes taxes & fees
25 May - 26 May

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Living area

Apartment, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
2 bedrooms
Rainfall showerhead
Private bathroom
Bathrobes
  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Premier Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Premier Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Penthouse

Living area

Penthouse

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
3 bedrooms
Rainfall showerhead
2 bathrooms
Bathrobes
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bed and 1 King Bed

View all photos for Premier Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Premier Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Living room

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Living area

Family Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Suite

Living area

Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Living area

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
2 bedrooms
  • 94 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 65 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 3 Bedrooms

Living area

Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
3 bedrooms
  • 126 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Jalan Ion Delemen 1, Genting Highlands, 69000

What's nearby

  • First World Plaza - 3 min drive - 1.6 km
  • Skytropolis Indoor Theme Park - 3 min drive - 1.6 km
  • Arena of Stars - 3 min drive - 1.6 km
  • Genting SkyWorlds Theme Park - 4 min drive - 1.9 km
  • Genting Highlands Premium Outlets - 11 min drive - 5.7 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 75 min drive
  • Kuala Lumpur International Airport (KUL) - 114 min drive
  • Batang Kali Station - 45 min drive
  • Rasa Station - 49 min drive
  • Kuala Lumpur Gombak Station - 52 min drive

Restaurants

  • ‪Starbucks - ‬11 min drive
  • ‪1 Meter Teh - ‬10 min drive
  • ‪Xing Fu Tang 幸福堂 - ‬12 min drive
  • ‪Starbucks - ‬10 min drive
  • ‪Pauline’s - ‬11 min drive

About this property

Grand Ion Delemen Hotel

When you stay at Grand Ion Delemen Hotel, you'll be within a 10-minute drive of Genting SkyWorlds Theme Park. After having fun at the indoor pool, you can grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious hotel include a fitness centre, a children's pool and a garden. Fellow travellers say good things about the overall property condition.

Languages

Chinese (Mandarin), English, Malay

At a glance

DONE

Hotel size

    • 611 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • At check-in, guests must provide a record of full COVID-19 vaccination
    • COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground
  • Local/corner shop

What to do

  • Hiking/biking trails
  • Rock climbing
  • Ziplining

Working away

  • Business centre
  • 10 meeting rooms
  • Conference space (4896 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness centre
  • An indoor pool
  • Arcade/games room

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Kembali Kitchen – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Fairy Tales – This café serves dinner and light fare. Reservations are required. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per accommodation, per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • To-go breakfast is offered for an extra charge of approximately MYR 60 for adults and MYR 30 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Genting Highlands
Grand Ion Delemen
Ion lemen Genting Highlands
Grand Ion Delemen Hotel Hotel
Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Hotel Hotel Genting Highlands

Frequently asked questions

Does Grand Ion Delemen Hotel offer free cancellation for a full refund?

Yes, Grand Ion Delemen Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Ion Delemen Hotel?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Grand Ion Delemen Hotel?

Sorry, neither pets nor service animals are allowed.

What are the check-in and check-out times at Grand Ion Delemen Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

Is there an on-site casino at Grand Ion Delemen Hotel?

No, this hotel doesn't have a casino, but Genting Casino (10-min drive) and Genting SkyCasino (12-min drive) are both nearby.

What is there to do at Grand Ion Delemen Hotel and nearby?

Have fun with on-site activities such as rock climbing, zip-lining and hiking. Additional recreation nearby includes casino gaming. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness centre and an arcade. Grand Ion Delemen Hotel also has a garden.

Are there restaurants at or near Grand Ion Delemen Hotel?

Yes, there's an on-site restaurant that offers local and international cuisine.

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Grand Ion Delemen Hotel Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Popular mentions

Room
Lobby
Service staff
Building
Breakfast
Tower
Toilet
Food
Wifi
Shuttle

Reviews

8/10 Very good

Would go back

The hotel needs overall, my friends room head board was dirty and really needed clean , but hotel was brilliant
ian, 1-night trip

10/10 Exceptional

Place is very clean and nice to stay
lily, 2-night trip

4/10 Fair

The property need remodel and room is running down and smell badly.
Tran, 1-night trip

2/10 Poor

Terrible hotel

what a terrible hotel it was- so low on cleanliness and hygiene, staff was terrible and rooms were so dirty
Dheeraj, 2-night trip

4/10 Fair

Worst stay ever.

The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
Ming En, 2-night trip

2/10 Poor

Staff don't speak english or very little. They can't even tell where things are in the hotel e.g. cafes n restaurants. The hotel looks old and rooms are not clean. The towels looked old. To top this off there was a landslide in Genting Highlands due to heavy overnight rain which caused closure of the one road going in/out of the hotel. The number they have on website rings out, as l wanted to get an update on how to get my belongings. Genting Highlands is a beautiful place but probably check the weather before you go as in our case we probably stayed two nights which wasn't required.
Ravind, 2-night trip

8/10 Very good

Been staying here every times i come Genting. Is a comfortable hotel room stay n hope as time passes, there will have more 24hr food or late night bar around will be good
Steve, 3-night trip

4/10 Fair

Had to pay MR$80/night for baby cot. Not complimentary. Paid cash for the cot & gov tax but unable to give receipt. Advised that receipt will be forwarded to email. In the room, quite a few amenities are out of order like the in room safe, the buttons for “do not disturb”, etc..
Geok, 3-night trip

6/10 Good

Not the greatest, not the worst. A bit pricey for what it is. Room booked for 4 people, could not get more than 3 towels, due to “hotel policy”.
Travis, 3-night trip

6/10 Good

Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
Vaibhav, 2-night trip

2/10 Poor

Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.
Luis, 2-night trip

10/10 Exceptional

The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
monique, 1-night trip

4/10 Fair

Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
CHIA, 2-night trip

10/10 Exceptional

Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Mohammed Rizwanul, 3-night trip

8/10 Very good

Overall, it was good.
Naomi, 1-night trip

2/10 Poor

Old tired and lots of mold!

Was unable to stay room was old, clearly not been used or cleaned for a while and worst of all curtains were full of mold. On discovering this we refused to stay in the room and on returning to reception were half heartedly spoken to about moving room before we had to make a decision to resolve the issue which was to go stay in another hotel. Which was excellent (Swiss gardens)
2-night trip

2/10 Poor

The room very sm
Aik Hong, 2-night trip

6/10 Good

Ok but not good location

2/10 Poor

Zero customer service and the property is dirty. Parking is day light robbery
Suresh, 2-night trip

4/10 Fair

Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
Fionne, 2-night trip

10/10 Exceptional

I'm a returning custer because I like the atmosphere of the environment away from the crowded First World.
Steve, 2-night trip

4/10 Fair

The room stinks every time I stay here
Michael Alfred, 1-night trip

4/10 Fair

Unpleasant stay
Chong, 1-night trip

2/10 Poor

Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.
Sarah, 1-night trip

6/10 Good

we are staying The Yanné, Onsen Hotel 9th floor, building corridor very dusty and room full with dust smell, it make us and kid uncomfortable
TECK MIN, 2-night trip