Polar Poniente Street between, North Escorpion Street and Coba Avenue, Tulum, QROO, 77760
What's nearby
Tulum National Park - 18 min walk
Gran Cenote - 4 min drive
Tulum Mayan Ruins - 6 min drive
Las Palmas Public Beach - 11 min drive
Playa Paraiso - 13 min drive
Getting around
Tulum Intl. Airport (TQO) - 48 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.) - 89 min drive
Airport shuttle (surcharge)
Restaurants
Starbucks - 4 min walk
Tacos y tortas el tio - 5 min walk
La Coqueta - 1 min walk
Boston’s Tulum - 6 min walk
Azul Cafe - 4 min walk
About this property
Villas Akalan
At Villas Akalan, you'll be within a 15-minute drive of Tulum Beach and Tulum Mayan Ruins. Guests can take a dip in the outdoor pool, and freebies such as WiFi and self-parking are added perks. Other features include a terrace and a garden. Fellow travellers say great things about the overall property condition.
Languages
English, Spanish
At a glance
Hotel size
7 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:30 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
On-site parking is limited
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) each morning 9:00 AM–1:00 PM
Travelling with children
Children stay for free (see details)
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Pool loungers
Facilities
3 buildings/towers
Built in 2013
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Mosquito nets
An outdoor pool
Outdoor furniture
Traditional architecture
Room amenities
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Sleep well
Free cot/infant bed
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Laptop-friendly workspace
Free WiFi
Food and drink
Fridge
Free bottled water
More
Weekly housekeeping
In-room safe
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Breakage deposit: USD 70 per stay
Optional extras
Full breakfast is offered for an extra charge of approximately USD 13 for adults and USD 13 for children
Airport shuttle service is offered for an extra charge of USD 150 per vehicle (one-way. Maximum occupancy 5)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Airport shuttle service for children costs USD 20 (one-way)
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
On-site parties or group events are strictly prohibited.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: PayPal.
This property is professionally cleaned.
Also known as
Villas Akalan Condo Tulum
Villas Akalan Condo
Villas Akalan Tulum
Villas Akalan
Villas Akalan Tulum
Villas Akalan Guesthouse
Villas Akalan Guesthouse Tulum
Frequently asked questions
Does Villas Akalan offer free cancellation for a full refund?
Yes, Villas Akalan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Villas Akalan?
Yes, there's an outdoor pool.
Are pets allowed at Villas Akalan?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Villas Akalan?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Villas Akalan?
Yes, an airport shuttle is available. The charge is USD 150 per vehicle one-way.
What are the check-in and check-out times at Villas Akalan?
Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Villas Akalan and nearby?
Villas Akalan has an outdoor pool and a picnic area, as well as a garden.
What's the area around Villas Akalan like?
Villas Akalan is in Tulum City Center, a short 18-minute walk from Tulum National Park and 19 minutes' walk from Cenote Calavera.
Villas Akalan Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Very good
23 March 2024
It was nice having a pool and a refrigerator. The air conditioner didn't cool our room to the degree we set it. A gym on the next street plays loud music in the morning. Although the staff is pleasant and most speak English, sometimes no one is around and the water is often empty. Even so, I still would stay there again as the place is in a good location at the edge of town, the price is good, and the grounds are really beautiful.
Gary
Gary, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 November 2023
Very nice property, Very much safe.
Few really good eating place in walking distance.
only problem we faced was no hot water in our rooms.
But they gave us extra room to use washrooms.
On the whole, it was a very nice stay.
Ashish
Ashish, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 April 2023
Manuel
Manuel, 1-night trip
Verified Hotels.com guest review
6/10 Good
14 March 2023
Small villa but if is just to spend the night is fine, the hot water is not continuous fluent comes and goes, shower head just pour water everywhere, no toilet paper for the first two days, dark street from the villa to the main road, no coffee on the room or on the front desk.
Ernesto Jr
Ernesto Jr, 3-night trip
Verified Expedia guest review
10/10 Exceptional
6 March 2023
I liked how central it was. Very close to the main strip and lots of shopping and dining options close by. The room had a fridge which worked very well. The pool was nice and the option to refill the free water was a nice touch! Free coffee too.
Casey
Casey, 3-night trip
Verified Expedia guest review
10/10 Exceptional
13 October 2022
Stayed here in early October '22. Very nice quiet property. Pool was excellent. We had the standard triple room above the pool and it was perfect for us. There were some good restaurants within walking distance (La Coqueta for tacos, El Cayuco for seafood, Papaya for good 100 peso pizza) as well as a convenience store a minute away and a large grocery. Great cheap bike rentals a few blocks away (corner of Escorpion Sur and Calle Sol Ote.). Easy access to the bike paths going to the beach or to the temple area. Cheap laundromat with beer and food nearby (Bo). Great birdlife and reptiles in the courtyard, green geckos, large iguana. It's an ideal location in Tulum so long as you don't mind riding bikes to the beach. The rooftop bar (Nana) wasn't loud when we were there and they do have great cocktails (a bit spendy but good). Georgina at the front desk was very nice! We'd stay here again!
Jonathan
Jonathan, 5-night trip
Verified Expedia guest review
10/10 Exceptional
27 February 2022
Amazing pool and garden. Each unit has a private outdoor patio or balcony and we had a full sized refrigerator. No soap or shampoo so bring your own. Surprisingly quiet for a busy area. Would book agaun.
Michael
Michael, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
4 February 2022
Okay the place is beautiful there’s no noises so you can chill out the pool is amazing the staff it’s beyond nice the only thing I wish they need it’s a tv, the location was perfect less than 10 minutes to get to the hotel zone and couple blocks from the banks restaurants etc
Highly recommend!!
RICARDO
RICARDO, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
28 January 2022
That’s a great place to stay with family, friends or alone.
Luiz
Luiz, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 January 2022
Very quiet and pleasant place away from the party crowds.
Alena
Alena, 4-night family trip
Verified Expedia guest review
8/10 Very good
17 January 2022
The pool is very nice and our condo had a private rooftop lounging area that was VERY nice
Molly
Molly, 3-night romance trip
Verified Expedia guest review
8/10 Very good
4 January 2022
Nice price for the hotel
Need a bit of supplies like covers ( they don’t have it)
sarah
sarah, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 May 2021
Nice, quiet and safe
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 April 2021
Villas Akalan is a great property. Great pool and quiet neighborhood. Staff were very helpful and it was a reasonable price. Nice amenities such as safe and a/c. Overall a great property and a nice value. We will absolutely stay there next time.
Verified traveller
5-night romance trip
Verified CheapTickets guest review
2/10 Poor
28 April 2021
Please do not waist your time at this property; extremely bad condition. Towels were very old and not clean. Small room, dirty bathroom. No TV. Late night party at the near by room and we could not sleep. Water leaking below the sink. Not all lights in the room was working. No pressure in the water.
George
George, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
3 April 2021
Villa Akalan is conveniently located near the Super Aki market, the Collectivo and numerous bike and car rentals. You can walk the main downtown strip in minutes and the beach access is @15-20 walk. Rooms were basic but clean. No extra amenities like shampoo, conditioner or lotion. We had issues with no hot water the first two days. We told the staff and they said they would fix it. Second night still no hot water but we had it on the third morning. Property is really small, maybe 10 units and has a security gate so we felt safe. There’s a small pool that is kept clean. Staff was very nice and professional. If you’re on a budget and want a clean no frills place, that is in walking distance to market, town and beach then you can’t go wrong with Villa Akalan.
Verified traveller
5-night trip with friends
Verified Expedia guest review
8/10 Very good
21 March 2021
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
18 February 2021
Good Wifi, Hot Water, Smelly Bed
This is the 5th hotel I've stayed in Quintana Roo area but the first time my bed and pillows smelled like a sweaty man has been on it previously and the smell soaked into the mattress or something. I don't think it was due to the humidity in the area.
My room type was "Superior room with one king bed". It's on the second floor with a very cute balcony and private staircase. The interior of the room is very basic however, with a fridge, air conditioner, ceiling fan, an old couch, a round table, no microwave, and no TV. For me it's fine because I only go back to sleep. The fact that it is really close to a Super Aki supermarket is nice but there is no kitchenette for cooking anyways.
What I really enjoyed is the hot water for shower!! It gets really hot really fast. Half of the hotels I've stayed in the Q.R. area barely have hot water, or takes forever to heat up.
It was a 17 minutes walk from the ADO terminal.
Beata
Beata, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 February 2021
This was a really cute place ideal to relax during the day at night there was a little noise from hostel rooftop next door but I really liked the big balcony and view of the pool
Emma
Emma, 3-night business trip
Verified Hotels.com guest review
8/10 Very good
6 February 2021
The place was REALLY nice. That being said what we rented onlive wasn't what the property tried to check us into. It was due to a computer error. Expedia and the hotel both expected us to just be okay sith the downgrade or us pay the difference. When we booked online we selected a room with a full kitchen that slept 3. At check in we were took to a 12X12 room with 2 twin beds no kitchen, tv, or anything. About 2 1/2 hours later on the phone with Expedia we were told pay a lot more additional to the hotel and Expedia would make it right. We did this and unfortunately it took the past 10 days and probably 14 hours of phone calls to finally get the refund. We haven't seen it yet. I would stay again but NEVER without knowing exactly what room it was in advance. I would only rent it inperson. The hotel refuses to answer the phone when Expedia called and this is why it took soooo many days. They didn't care about copies of confirmations or the emails it clearly listed a room with a full kitchen. The people who worked the front desk acted like they cared but had no say on anything only the manager who you never would see. Beautiful property just online printing errors with the room amenities made our stay very frustrating. Thankfully the online errors have been fixed.
Verified traveller
9-night romance trip
Verified Expedia guest review
10/10 Exceptional
2 February 2021
This a great property. People were very nice and always very accommodating. Beautiful pool. Small number of guests so very peaceful. Excellent location to the town of Tulum and close to the beach. Would definitely return again and recommend it to others. A good value.
Verified traveller
5-night family trip
Verified Expedia guest review
6/10 Good
25 January 2021
nice property, room not good
property is pretty with lots of trees and greenery and a scenic pool area. there was always a place to park. the night desk clerk at check-in was very very helpful and went above and beyond. there is a complimentary drinking water cooler at the check-in desk but at night it was empty. i was unable to contact the property by phone before check-in, and hotels.com was unable to reach them either, which would have been unfortunate if i had any issues finding the property or checking in.
the room i had (cheapest room, double bed) was extremely bare and sparse, and the bed was hard as a rock (and i normally sleep on a firm mattress). i was only there for 2 nights but i could not have stayed longer. there was a mini fridge provided but it was placed outside the room so it was not secure. there is a small slot window in the bathroom with no screen, looking out into a weird creepy crevice of the building and a wooded area beyond. the room was extremely humid even with the a/c running at 22 degrees C, so it was necessary to have the window open to vent the bathroom. the shower head needed to be replaced (most likely clogged with mineral deposits) because the spray was in all directions and didn't provide enough water pressure despite water pressure at the sink being fine. i also found the temperature to be inconsistent depending upon what i assume is others using water at the same time. the only toiletries provided were a pump container of liquid hand soap at the sink and shower.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 January 2021
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
6 January 2021
The staff is patient and helpful I was late to check in office stayed open till I arrived and every request was fulfilled for me.
Glen
Glen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
4 January 2021
It was great and fast, awesome place to stay if you ask me. Near the main streets of Tulum and walking distance of the bars.