Citadines on Bourke Melbourne offers a great location, putting you within a short 10-minute walk of Collins Street and Melbourne Central. Guests can take a morning swim in at the indoor pool, and the sauna makes for a relaxing end to the day. Conveniences such as kitchenettes are in all apartments, along with LCD TVs and free WiFi. Fellow travellers say great things about the helpful staff and central location. Public transportation is only a short walk: Parliament Station is 4 minutes and Melbourne Central Station is 11 minutes.
Languages
English
At a glance
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 2.2 per cent for credit card payments
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Service animals welcome
Food and water bowls available
Property amenities
Pool/Spa
Indoor pool
Sunloungers
Sauna
Internet
Free WiFi
Parking and transport
On-site parking available only on request
Covered self parking on site (AUD 45 per day; includes in/out privileges)
Wheelchair-accessible parking available
Limo/town car service
Family friendly
Children stay for free (see details)
Kitchenette
Fridge
Stovetop
Microwave
Dishwasher
Coffee/tea maker
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Rollaway/extra beds: AUD 50.0 per day
Bathrooms
Shower
Hairdryer
Free toiletries
Towels provided
Living spaces
Sitting area
Entertainment
43-inch LCD TV with digital service
TV in a common area
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
meeting rooms
Business centre
Computer station
Laptop workspace
Conference centre (3498 square feet of space)
Climate control
Air conditioning
Pets
Service animals only (pets not allowed)
Food and water bowls are available
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
380 rooms
25 floors
1 building
Built in 2010
Connecting/adjoining rooms avaliable
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 2.2 per cent
Children & extra beds
Rollaway beds are available for AUD 50.0 per day
Parking
Covered self-parking costs AUD 45 per day with in/out privileges
Guests must contact this property in advance to reserve on-site parking
Pool, spa, & gym (if applicable)
Pool access available from 5:00 AM to 10:00 PM
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Bourke Melbourne
Citadines Bourke
Citadines Bourke Aparthotel
Citadines Bourke Aparthotel Melbourne
Citadines Bourke Melbourne
Citadines Melbourne
Citadines Melbourne Bourke
Melbourne Bourke
Melbourne Citadines
Citadines On Bourke Melbourne Hotel Melbourne
Citadines Bourke Melbourne Hotel
Citadines Bourke Hotel
Citadines Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Melbourne
Citadines on Bourke Melbourne Aparthotel
Citadines on Bourke Melbourne Aparthotel Melbourne
Frequently asked questions
Does Citadines on Bourke Melbourne offer free cancellation for a full refund?
Yes, Citadines on Bourke Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Citadines on Bourke Melbourne?
Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 10:00 PM.
Are pets allowed at Citadines on Bourke Melbourne?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Citadines on Bourke Melbourne?
Yes. Self-parking costs AUD 45 per day.
What are the check-in and check-out times at Citadines on Bourke Melbourne?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Citadines on Bourke Melbourne and nearby?
Citadines on Bourke Melbourne has an indoor pool and a sauna, as well as a fitness centre.
Does Citadines on Bourke Melbourne have a kitchen or kitchenette?
Yes, there is a kitchenette, which also includes a stovetop, a fridge and a dishwasher.
What's the area around Citadines on Bourke Melbourne like?
Citadines on Bourke Melbourne is in Melbourne Central Business District, a short 4-minute walk from Parliament Station and 4 minutes' walk from Collins Street. Travellers say that the local area is very walkable perfect for shopping.
Citadines on Bourke Melbourne Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
23 December 2024
3 night stay in Melbourne
Good location, great staff. They didn’t have the twin beds set up, as I requested when I made the booking, but a member of the staff came quickly and set up another bed at no extra cost. Gym is nice, sauna needs to be hotter.
Richard
Richard, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Great location
Great staff and wonderful location. A great place to stay in Melbourne.
Kevin
Kevin, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Shane
Shane, 1-night trip
Verified Hotels.com guest review
8/10 Very good
5 December 2024
Great location and all thing were great but the bed moved everytime my daughter rolled over - it was a king’s size and just mum and daughter trio so thought it would be fine but the mattress hadn’t any partner disturbance and we both had an awful sleep!😴
Sharon
Sharon, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 November 2024
Convenient and lots of eateries
Good location for anyone travelling for business - close to shops and restaurants, close to tram station.
Verified traveller
3-night business trip
Verified Hotels.com guest review
8/10 Very good
30 November 2024
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2024
Checked in early, easy check in, comfortable beds.
Lee
Lee, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Will book again
Great location, wonderful staff, clean spacious room, edgy feel
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 November 2024
Fiona
Fiona, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 November 2024
Thomas
Thomas, 5-night business trip
Verified Hotels.com guest review
6/10 Good
17 November 2024
Tired property
Property is really dated, needs a renovation
Thomas
Thomas, 1-night trip
Verified Hotels.com guest review
8/10 Very good
15 November 2024
Mary
Mary, 1-night trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Great location, friendly helpful staff and nice and clean
Sally
Sally, 4-night trip
Verified Hotels.com guest review
8/10 Very good
8 November 2024
Elliot
Elliot, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
4 November 2024
All good. Nice upgrade too which was thoughtful
henry
henry, 2-night business trip
Verified Hotels.com guest review
6/10 Good
4 November 2024
Ashwin
Ashwin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Jonathan
Jonathan, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Shiqi
Shiqi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 October 2024
Great location. Parking on site easily accessible. Good sized room
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
18 October 2024
Poor property condition, excellent service
Hard to give this review because the service, communication and booking experience was amazing but the property itself fell short. Dusty rooms, dirty cupboards, worst of all, a toilet that flooded every time we showered. The water leaked and flooded the entire bathroom. Sink was not able to drain water properly - overall seemed this property needs to be renovated / maintained better. Walls were very thin - can here everything through the rooms (even from next door)
Tiffanie
Tiffanie, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
13 October 2024
Jodie
Jodie, 1-night trip
Verified Hotels.com guest review
6/10 Good
12 October 2024
Sadly, I'd give it a miss.
I booked a room with 2 single beds. We were supposed to have an early check in and explained we needed it as my friend was having an important meeting with her legal team. The room wasn't ready and when my friend eventually got into the room, she found a double bed! She explained that I had booked 2 single beds so they bought in a fold up single bed. It was uncomfortable and didn't leave much room to get around. I have a walker. There was no apology and no discount for their muck up. It is a beautiful, excellently placed property but sadly has incompetant staff.
Janine
Janine, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
11 October 2024
Won’t come back!
Arrived to given the wrong room configuration. I was told they had a ‘glitch’ in the system, they could not give me another room. They offered a portable bed at $50 per night. I declined to pay it. Then was offered ‘let’s go halves and pay $25’. What the hell, they want me to pay for their glitch?? I declined and was then given a bed at no cost. Room was comfy enough although the tv was initially in Chinese. Glassware had lip marks all around the edges. We received No ‘hotels vip offers’ and none was communicated like free bottle of wine or late check out. Overall would not go back.
Patrick
Patrick, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
PHECK LIANG
PHECK LIANG, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Great location. Tram stop outside. Close to Chinatown and other dining options