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JW Marriott Hotel Nairobi

4.5 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Nairobi National Museum

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JW Marriott Hotel Nairobi

View from room
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
2 bars/lounges, sports bar
Lobby
Premium bedding, down duvets, memory-foam beds, minibar

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Connecting rooms available
  • Spa
  • Free parking
  • Gym

Main amenities (12)

  • Housekeeping (on request)
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

Feel at home (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Laundry facilities
  • Blackout curtains
The price is S$438
includes taxes & fees
4 Jan - 5 January 2025

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Club Room, 1 King Bed, Non Smoking, City View

City view

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Premium bedding
  • 52 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 Bedroom, City View

Premium bedding, down duvets, memory-foam beds, minibar

Junior Room, 1 Bedroom, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Premium bedding
  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, City View

Premium bedding, down duvets, memory-foam beds, minibar

Executive Room, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 101 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, memory-foam beds, minibar

Club Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Memory foam bed
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Apartment, 3 Bedrooms, City View

Premium bedding, down duvets, memory-foam beds, minibar

Apartment, 3 Bedrooms, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 196 sq m
  • City view
  • Sleeps 4
  • 3 Double Beds

View all photos for Apartment, 2 Bedrooms, City View

Premium bedding, down duvets, memory-foam beds, minibar

Apartment, 2 Bedrooms, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 113 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom, City View

Premium bedding, down duvets, memory-foam beds, minibar

Apartment, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Fridge
Dining table
  • 77 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is S$239
includes taxes & fees
7 Jan - 8 January 2025
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About the area

Map
Chiromo Lane, Westlands, Nairobi, 800

What's nearby

  • Nairobi National Museum - 13 min walk - 1.1 km
  • University of Nairobi - 15 min walk - 1.3 km
  • Sarit Centre - 17 min walk - 1.4 km
  • Westgate Shopping Mall - 3 min drive - 2.2 km
  • Kenyatta International Convention Centre - 4 min drive - 3.3 km

Getting around

  • Nairobi (WIL-Wilson) - 15 min drive
  • Nairobi (NBO-Jomo Kenyatta Intl.) - 27 min drive
  • Syokimau Station - 25 min drive
  • Nairobi Station - 26 min drive
  • Syokimau SGR Railway Station - 27 min drive

Restaurants

  • ‪Blue Martini - ‬7 min walk
  • ‪Milan Kenya - ‬4 min walk
  • ‪Connect Coffee - ‬8 min walk
  • ‪Java Express - M.p Shah - ‬12 min walk
  • ‪Open House Restaurant - ‬13 min walk

About this property

JW Marriott Hotel Nairobi

JW Marriott Hotel Nairobi features a rooftop terrace and puts you within a 15-minute drive of Thika Road Mall and Nairobi National Park. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Myna, one of 4 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a poolside bar.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Swahili

At a glance

Hotel size

  • 366 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Travelling with children

  • Local/corner shop
  • Lifeguard on-site

What to do

  • Shopping
  • Safari nearby

Working away

  • 10 meeting rooms
  • Conference centre (18299 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness centre
  • An outdoor pool
  • Art gallery on-site
  • Shopping centre on-site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 128
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible spa
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Memory-foam mattress
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Mobile key entry
  • Restaurant dining guide

Special features

Spa

Spa by JW has 8 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

Myna – This family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Midi Cafe and Patisserie – This café specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Hudson Bar and Grill – This sports bar specialises in American cuisine and serves lunch and dinner. Open daily.
Mughal – This family restaurant specialises in Indian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Mr. Pang Sky Bar & Lounge – This fine-dining restaurant specialises in Pan-Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KES 5400 for adults and KES 2700 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy.
This property accepts credit cards, mobile payments and cash.
Mobile payment options include: M-Pesa.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Jw Marriott Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel
Jw Marriott Hotel Nairobi Nairobi
Jw Marriott Hotel Nairobi Hotel Nairobi

Frequently asked questions

Does JW Marriott Hotel Nairobi offer free cancellation for a full refund?
Yes, JW Marriott Hotel Nairobi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at JW Marriott Hotel Nairobi?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at JW Marriott Hotel Nairobi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at JW Marriott Hotel Nairobi?
Yes, there's free valet parking.
What are the check-in and check-out times at JW Marriott Hotel Nairobi?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at JW Marriott Hotel Nairobi?
No, this hotel doesn't have a casino, but Lucky 8 Casino (6-min drive) is nearby.
What is there to do at JW Marriott Hotel Nairobi and nearby?
JW Marriott Hotel Nairobi has 2 bars, a spa and an outdoor pool, as well as a 24-hour fitness centre and a garden.
Are there restaurants at or near JW Marriott Hotel Nairobi?
Yes, there are 4 on-site restaurants, featuring international cuisine.
What's the area around JW Marriott Hotel Nairobi like?
JW Marriott Hotel Nairobi is a short 13-minute walk from Nairobi National Museum and 15 minutes' walk from University of Nairobi.

JW Marriott Hotel Nairobi Reviews

Reviews

9.6

Exceptional

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Good

God
God
Miriam, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

SUKIRAT, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Aegis, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

This hotel is practically brand new. It’s a very comfortable and beautifully appointed hotel. Employees gave us attentive and wonderful service always. We also booked massages at the spa and they were fantastic. Wonderful experience all the way around!
Shirley, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Very limited fining options. Wish pool would have been kept at a warmer temperature
Matt, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely rooms, excellent executive lounge service and options, friendly and accomodating staff. Top notch!
Evelyn, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Robleh, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Matt, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Ryan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Vahid, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

CLAIRE, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was brand new and the staff were amazing. We had a beautiful suite.
Jeremy, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Luxurious Haven in the Heart of Nairobi
My stay at the JW Marriott Nairobi was nothing short of exceptional. This hotel exemplifies luxury and comfort, making it a standout choice for both business and leisure travelers. 1. **Elegant Rooms:** The rooms are tastefully decorated with modern furnishings and luxurious linens. My suite offered a stunning view of the city skyline, and the bed was incredibly comfortable. The bathroom was spacious, with a large soaking tub and a rain shower. 2. **Outstanding Service:** The staff at JW Marriott Nairobi go above and beyond to ensure guests have a memorable stay. From the warm welcome at check-in to the attentive service throughout my stay, every interaction was positive. Special mention to the concierge team for their excellent recommendations. 3. **Gourmet Dining:** The dining options are impressive, with a variety of restaurants offering diverse cuisines. The breakfast buffet was a highlight, with an extensive selection of both local and international dishes. The evening meals at the hotel's fine-dining restaurant were a culinary delight. 4. **Excellent Amenities:** The hotel boasts a state-of-the-art fitness center, and a beautiful outdoor pool area.
Khaled, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

New and luxurious
New hotel that is very luxurious. We had an amazing stay. All was above and beyond
Khaled, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Khaled, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Wow wow wow , what an amazing hotel . When i tell you luxurious isnt even the word . They went above and beyond to help us book for the safaris and city tour . Beyond happy that i was able to stay here. Dennis you are awesome thank you for everything
Rosmery, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The brand new JW Marriott Nairobi is one of the best properties I have ever visited. The staff is well trained in customer care. The facilities are impeccable. As it continues to open the rest of the property, this will be the premier property in Kenya. It’s also the tallest hotel in Africa.
Dorika, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

david, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alexander, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Flot nylig hotel til både forretningsrejse og fami
Fremragende 😃
Miriam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kees, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

seung, 3-night trip
Verified Hotels.com guest review