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City Hotel Shanghai

Photo gallery for City Hotel Shanghai

Indoor pool
Indoor pool
Deluxe Room | Minibar, in-room safe, desk, blackout curtains
Executive Room | Minibar, in-room safe, desk, blackout curtains

Overview of City Hotel Shanghai

City Hotel Shanghai

3.5 star property
3.5-star hotel in Jing'an with 3 restaurants and spa

7.4/10 Good

854 verified guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Bar
5-7 Shan Xi Road South, Shanghai, Shanghai, 200020
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Room service
  • In-room childcare
  • Business centre
  • Airport pick-up service
For families
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Jing'an
  • Jing'an Temple - 1 min drive
  • People's Square - 3 min drive
  • Former Site of the International Mixed Court for the French Concession - 4 min drive
  • The Bund - 4 min drive
  • Oriental Pearl Tower - 21 min drive

Getting around

  • Hongqiao International Airport (SHA) - 20 min drive
  • Pudong International Airport (PVG) - 45 min drive
  • Shanghai South Railway Station - 10 min drive
  • Shanghai Railway Station - 15 min drive
  • Nanxiang North Railway Station - 18 min drive
  • South Shaanxi Road Station - 9 min walk
  • Middle Huaihai Road Station - 12 min walk
  • West Nanjing Road Station - 14 min walk
  • Airport pickup service


  • 植藤 - 2 min walk
  • Asl - 2 min walk
  • Wagas - 2 min walk
  • 云餐厅 - 4 min walk
  • Nora's Bistro - 2 min walk

About this property

City Hotel Shanghai

A great choice for a stay in Shanghai, City Hotel Shanghai offers airport pick-up service (available 24 hours). Guests can take a dip in the indoor pool or grab a bite to eat at City Restaurant, which is one of 3 restaurants and serves breakfast, lunch and dinner. Other features include a bar/lounge, a fitness centre and a sauna. Fellow travellers like that it's only a short walk to public transportation: South Shaanxi Road Station is 9 minutes away and Middle Huaihai Road Station is 12 minutes.


Chinese (Mandarin), English, Greek, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 272 rooms
  • Arranged over 26 floors


  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • No on-site parking


  • Airport pickup on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping

Working away

  • Business centre
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk


  • Chinese (Mandarin)
  • English
  • Greek
  • Japanese

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.


City Restaurant – This restaurant serves breakfast, lunch and dinner.
Misato – This restaurant specialises in sushi and serves lunch and dinner.
Pinnacle Peak Steak House – This steakhouse only serves dinner.

Fees & policies

Refundable deposits

  • Deposit: CNY 300 per day (for stays between 1 January to 31 December)

Optional extras

  • Wired Internet access is available in guest rooms for CNY 60 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CNY 80 for adults and CNY 80 for children
  • Airport shuttle service is offered for an extra charge of CNY 600 per person

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CNY 230 per night

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.


<p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

City Hotel Shanghai
City Shanghai
Shanghai City Hotel
City Hotel Shanghai Hotel
City Hotel Shanghai Shanghai
City Hotel Shanghai Hotel Shanghai

Frequently asked questions

Does City Hotel Shanghai offer free cancellation for a full refund?
Yes, City Hotel Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at City Hotel Shanghai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at City Hotel Shanghai?
Yes, there's an indoor pool.
Are pets allowed at City Hotel Shanghai?
Sorry, pets aren't allowed.
Is parking offered on site at City Hotel Shanghai?
Sorry, there's no on-site parking at City Hotel Shanghai.
Is an airport shuttle service offered by City Hotel Shanghai?
Yes, a shuttle from the airport to the hotel is available. The charge is CNY 600 per person.
What are the check-in and check-out times at City Hotel Shanghai?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at City Hotel Shanghai and nearby?
On-site recreation at City Hotel Shanghai includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. City Hotel Shanghai also has a sauna and a steam room.
Are there restaurants at or near City Hotel Shanghai?
Yes, there are 3 on-site restaurants, featuring sushi.
What's the area around City Hotel Shanghai like?
City Hotel Shanghai is in Jing'an, a short 9-minute walk from South Shaanxi Road Station and 6 minutes' walk from Jing'an Temple. Travellers love the hotel's prime location.







Staff & service




Property conditions & facilities


10/10 Exceptional

For one night for sorting some family issues in Shanghai, it was okay. I did not like the distance from the nearest metro stop though.
Martin Joseph Denis, 1-night family trip
Verified guest review

2/10 Poor

Awful, won’t return.
Room smelled like smoke. Had to pay extra to use the swimming pool that’s advertised as part of the hotel which I think is outrageous to be frank. Bed was rock hard. Just not a nice hotel at all compared to others in Shanghai for the same price.
Laura, 1-night trip with friends
Verified guest review

10/10 Exceptional

LIMING, 4-night trip
Verified guest review

8/10 Very good

Good location & friendly staff.
Yap, 2-night family trip
Verified Expedia guest review

6/10 Good

Amitabh, 2-night business trip
Verified guest review

8/10 Very good

Great location with easy access, good price, friendly staff.
Lin, 13-night family trip
Verified Expedia guest review

8/10 Very good

Jonathan, 3-night business trip
Verified guest review

10/10 Exceptional

Good price and good service
Very well located
sofia, 4-night business trip
Verified guest review

10/10 Exceptional

Good service and price
Very well located
sofia, 1-night business trip
Verified guest review

4/10 Fair

I originally booked this Hotel through Expedia as it ticked most of the boxes; free breakfast with room rate, swimming pool, fitness centre, and for the affordable room rate, not far from Metro stations: South Shaanxi Road (10 minutes) Huaihai Middle Road (7 mins) and Nanjing West Road (12 minutes) Pros: Nice location in a nice district of Shanghai with fashion shops, cafes, restaurants and craft beer bars plentiful. At least 3 metro stations on different lines in walking distance. Strong, Hot shower. Cons: Very disappointing buffet breakfast, not many choices, terrible coffee. If you want a real freshly ground espresso it's an extra 40 RMB! The beds are your typical Chinese rock-hard standard and do not cater for the feeble Western spine. Especially if you have chiropractic problems and not a side-sleeper. Something that the Hotel do not advertise is that if you want to use the pool and fitness center, they are not included in the standard room rate! it's actually 100 RMB extra to use the pool and fitness centre per use! They encourage you to upgrade to a deluxe room for 100 RMB extra per day for unlimited use if the pool and fitness center. Swimming caps in the pool are also mandatory! if you haven't brought your own, they will happily supply you one for an extra 100 RMB! Furnishing, cupboards, shelving and carpet in room is all dated and in dire need of renovation. I could go on, but when you only have a 1500 character limit!?
11-night family trip
Verified Expedia guest review