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The Fives Beach Hotel & Residences - All Inclusive

4.5 star property
Upmarket beachfront property with spa, near Gran Coyote Golf

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Fives Beach Hotel & Residences - All Inclusive

7 outdoor pools, pool umbrellas, pool loungers
Gazebo
Kayaking
1 bedroom, premium bedding, pillow-top beds, free minibar items
Lobby
VIP Access

Reviews

8.2 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Bar
  • Pool
  • Spa
  • Parking available
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • 10 restaurants and 3 poolside bars
  • 7 bars/lounges
  • Full-service spa
  • 7 outdoor pools
  • Nightclub
  • Free children's club
  • Free supervised childcare
  • 24-hour fitness centre
  • Outdoor tennis court
  • Sauna
Feel at home
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
  • Separate bedroom
The price is S$553
includes taxes & fees
10 Dec - 11 Dec

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for One Bedroom Penthouse Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

One Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
Premium bedding
  • 104 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

Two Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
Premium bedding
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room

1 bedroom, premium bedding, pillow-top beds, free minibar items

Deluxe Room

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Minibar (some free items)
LCD TV
Premium bedding
Separate bedroom
Pillow-top bed
  • 49 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for One Bedroom Swim Up Suite

Living area

One Bedroom Swim Up Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Full-sized fridge/freezer
Minibar (some free items)
LCD TV
Separate bedroom
  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Three Bedroom Penthouse Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

Three Bedroom Penthouse Suite

Highlights

Furnished balcony or patio
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
Premium bedding
  • 200 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for One Bedroom Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

One Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Premium bedding
  • 66 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

Three Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Separate bedroom
  • 144 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, pillow-top beds, free minibar items

Two Bedroom Suite

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Kitchen
Minibar (some free items)
LCD TV
Premium bedding
  • 107 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

Exterior

The Royal Haciendas All Inclusive

Pool
Free breakfast
Spa
Free parking
8.8 out of 10, Excellent, (1632)
The price is S$383
includes taxes & fees
14 Dec - 15 Dec
The Royal Haciendas All Inclusive
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About the area

Map
Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710

What's nearby

  • Gran Coyote Golf - 4 min drive - 3.5 km
  • El Camaleón Mayakoba Golf Course - 6 min drive - 5.0 km
  • Quinta Avenida - 9 min drive - 8.5 km
  • Punta Esmeralda Beach - 10 min drive - 7.0 km
  • Playa del Carmen Main Beach - 18 min drive - 8.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 46 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.7 miles/20.4 km
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Amaranto - ‬18 min walk
  • ‪Alberca - Pool - ‬19 min walk
  • ‪Privilege Lounge - ‬14 min walk
  • ‪Piano Bar - ‬4 min drive
  • ‪Restaurante Hacienda - ‬18 min walk

About this property

The Fives Beach Hotel & Residences - All Inclusive

At The Fives Beach Hotel & Residences - All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax on a sunlounger, plus you'll be within a 10-minute drive of Quinta Avenida. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. SEA OLIVE, one of 10 restaurants, offers ocean views, and serves lunch and dinner. Other highlights at this luxurious property include 3 poolside bars, a nightclub and a free kid's club. Fellow travellers love the helpful staff and beach location.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, French, German, Spanish

At a glance

Hotel size

  • 662 rooms

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: 11:00 PM
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • On-site self-parking (USD 10 per night)
  • On-site valet parking (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site

Off-site

  • Shopping centre shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 10 restaurants
  • 7 bars/lounges
  • 3 poolside bars
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Beach club (surcharge)
  • Tennis lessons
  • Fitness classes
  • Yoga classes
  • Volleyball
  • Kayaking
  • Parasailing
  • Personal watercraft (motorised)
  • Snorkelling
  • Free use of nearby fitness centre
  • Ecotours nearby
  • Golfing nearby
  • Cave exploring nearby
  • Boat tours nearby
  • Scuba-diving nearby
  • Zip-lining nearby

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness centre
  • 7 outdoor pools
  • Arcade/games room
  • Full-service spa
  • Nightclub
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Wheelchair-width doorways

Room amenities

Be entertained

  • IPod docking station
  • DVD player
  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • In-room massage
  • Furnished balcony/patio

Freshen up

  • Shower only
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The on-site spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

SEA OLIVE – Overlooking the ocean, this restaurant serves lunch and dinner.
Pisco Nikkei & Raw Bar – Overlooking the ocean, this restaurant specialises in seafood and serves lunch and dinner. Open daily.
FLAVOURS – This family restaurant serves breakfast and dinner. Open daily.
AREZZO – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Oriola Beach Club Grill – This beachfront restaurant only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Optional extras

  • Shopping centre shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Self-parking costs USD 10 per night
  • Valet parking costs USD 10 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.

Also known as

Azul Beach Resort The Fives Gourmet All Inclusive by Karism

Frequently asked questions

Does The Fives Beach Hotel & Residences - All Inclusive offer free cancellation for a full refund?
Yes, The Fives Beach Hotel & Residences - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Fives Beach Hotel & Residences - All Inclusive?
Yes, there are 7 outdoor pools and a children's pool.
Are pets allowed at The Fives Beach Hotel & Residences - All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Fives Beach Hotel & Residences - All Inclusive?
Yes. Self-parking costs USD 10 per night. Valet parking costs USD 10 per night.
What are the check-in and check-out times at The Fives Beach Hotel & Residences - All Inclusive?
Check-in start time: 3 PM; check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at The Fives Beach Hotel & Residences - All Inclusive?
No, this property doesn't have a casino, but Riviera Gran Casino (9-min drive) is nearby.
What is there to do at The Fives Beach Hotel & Residences - All Inclusive and nearby?
Have fun with on-site activities such as kayaking, parasailing and snorkelling and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes, volleyball and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 7 outdoor swimming pools. The Fives Beach Hotel & Residences - All Inclusive also has 3 poolside bars, 7 bars and a nightclub, as well as a 24-hour fitness centre, a sauna and an arcade.
Are there restaurants at or near The Fives Beach Hotel & Residences - All Inclusive?
Yes, there are 10 on-site restaurants, featuring al fresco dining, seafood and ocean views.
Does The Fives Beach Hotel & Residences - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around The Fives Beach Hotel & Residences - All Inclusive like?
The Fives Beach Hotel & Residences - All Inclusive is a short 9-minute walk from Playa Xcalacoco and 11 minutes' walk from Chun-Zumbul (diving site).

The Fives Beach Hotel & Residences - All Inclusive Reviews

Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Isabelle, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Michele, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Richard, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The Fives sincerely exceeded my expectations and those of my family. Traveling with a family of 6 (4 teenage boys) makes for some challenging room options. The suite we got at The Fives was perfect. One entry way for everyone, but separate rooms for my wife & I and the boys. Just the right amount of privacy without needing to get fully separated rooms. The whole suite was clean and spacious, with multiple balconies and a killer view of one of the pools. The staff was probably the star of the show. Everyone, and I mean, every single person's path we crossed was polite, attentive and genuinely seemed to care about our well-being. I can only surmise this is a positive work environment. It certainly reflected in how they treated the guests from my experience. Honestly, I felt the need to sing The Fives' praises because we had an outstanding experience. I typically walk away from a trip reflecting on what to do different for next time. I wouldn't change a thing, and this hotel is the reason!
Justin, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Austin, 5-night trip
Verified Expedia guest review

8/10 Very good

A/C temperature was too low and uncontrollable.
H, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was lovely, the staff was very friendly and hardworking. There were many food options, and easy access to the pools & beach. We had a great time at this resort and will return again.
Edmund, 5-night family trip
Verified Expedia guest review

8/10 Very good

Stayed in building 8 and had short walk to nearby restaurant, Lizzards, and was less than 3 minute walk to plaza where the shops, spa, and other dining options were. Walk to beach was longer, probably 7-8 minutes, so getting a shuttle ride was best. Shuttles were supposed to be on a 10 minute rotation but a lot of times the carts were full and we ended up having to walk anyways. Food options were good but it is important to be an epic/vip member to be able to make reservations. If you don’t make reservations you should arrive at the restaurant you want to eat at by 5:30 pm. Showing up between 6-8 would result in hour plus wait times. Overall, the resort was beautiful, staff were wonderful and helpful, beach was gorgeous. We had a wonderful time and would do it again.
Robert, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Jenifer, 7-night trip
Verified Expedia guest review

8/10 Very good

This trip was with my teenager kids and we saved to make this happen in a nice hotel as this one, the only thing that was a disappointment was the restaurants, every restaurant we went to had a 2-3 hour wait, they do not do reservations so if we wanted to eat there we had to give our name for the waitlist, get a pager and had to wait 2-3 hrs within the area. We could not go anywhere else as the pager would only work close to the restaurant. My Kids and I love food and we were looking forward to trying all of the restaurants as they were highly recommended but the wait time to eat there was ridiculous, a few people were mad at the host and walked away. I would not expect to stay in such high quality and expensive hotel and have this ridiculous issue. We have stayed in 4 other hotels in Cancun before and never had this issue w/restaurants.
Maria Guadalupe, 6-night family trip
Verified Expedia guest review

6/10 Good

The hotel reviews and photos are misleading, as we discovered after booking a week in a penthouse suite. Here is an honest assessment: Pros: The property hosts monkeys and other wildlife, features multiple pools, and boasts a pleasant beach. Cons: The rooms are outdated with many broken or chipped items, dirty grout and mildew in the bathrooms, and uncomfortable beds. Despite having a full kitchen, there were no cooking or eating utensils provided. The buffet food was constantly plagued by flies and gnats. A group of 10 of us fell ill with stomach problems. The alcohol was watered down, and the incessant pressure to buy time shares was off-putting. Overall, considering the price, it's advisable to seek accommodation elsewhere that places a higher emphasis on cleanliness and customer service. This hotel warrants a rating of 3 to 3.5.
Dewayne, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Great vacation stay
nicole, 4-night family trip
Verified Expedia guest review

8/10 Very good

Very convenient
Julie, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Katie, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Rowena, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The Fives did not disappoint, we were delighted everyday! Celebrated my daughter graduating from college as a family and it was perfect!
Rosa, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Sharlyn, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Giving the resort a 5 because of its rating based on being a 4.5 star hotel! The food choices were AWESOME! There were maybe a few items I didn’t LOVE, but overall I loved most of the food. There’s tons of food options (they make fresh tacos and pizza right in front of you by the pool as well) and the resturaunts and the service and staff are excellent which made our stay the best and the drinks were good as well! What influences my rating most is how much there is to do! The hotel always has events and fun things planned so you never get bored (silent disco, pool foam parties, big fiesta brunches, casino nights etc) and it’s super lively day and night and family friendly. We went as a childless young couple and still had an amazing time. The negatives: the beach isn’t the BEST beach, they did an amazing job cleaning up the seaweed during seaweed season and the water was gorgeous, but it’s not the best beach in my opinion but the infinity pool overlooking it made up for that. The resturaunts sometimes had long wait times but at an all inclusive, makes sense. Overall, we will be returning to the fives!
Alexis, 5-night romance trip
Verified Expedia guest review

6/10 Good

Rosa Elena, 9-night trip
Verified Orbitz guest review

8/10 Very good

We loved the beach and pools, the restaurants were excellent, service outstanding
Kelly, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed ourselves emensly!
Melissa, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This was absolutely a great place to stay. A little beat up by the hurricane, but staff did an amazing job to get everything working as soon as possible. Very accommodating.
Christopher, 1-night family trip
Verified Expedia guest review

2/10 Poor

The facilities are not great. The food options were limited and not good quality. Also, you have no idea what's open and when. We didn't know when some restaurants would be closed on what days. They don't give you any pertinent information. Mexican restaurant was the worst, go figure. The place didn't feel like authentic Mexico. Only one night there was a mariachi band. Otherwise there was some lounge singers playing bad songs. The alcohol brands were limited and not good. The beer was crap. No modelo or anything decent. Room service took forever and would be cold when you get it. I don't recommend this place. There's probably much better places for less.
Anthony, 7-night trip with friends
Verified Expedia guest review

8/10 Very good

Marianella, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Jenner, 3-night trip
Verified Expedia guest review