I got upgrade to “better” room, which it turned out to be dated, dirty and worn out. It was supposed to be a “5 star” hotel and experience, in reality the hotel should receive 3 stars at max. Bathroom was dirty, towels were unusable, smelly. Floors were scratched, dirty and all decor was outdated and worn out. No one at the reception even ask “how was our stay”. Very disappointed stay, I wish I would have booked another hotel in the area.