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Pan Borneo Hotel Kota Kinabalu

Photo gallery for Pan Borneo Hotel Kota Kinabalu

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, laptop workspace

Overview of Pan Borneo Hotel Kota Kinabalu

Pan Borneo Hotel Kota Kinabalu

4.0 star property
4-star hotel in Kota Kinabalu with outdoor pool and restaurant

8.0/10 Very good

144 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
One Place Mall, Lorong Putat 3, Putatan, Kota Kinabalu, Sabah, 88200
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Children's pool
  • 24-hour room service
  • Business centre
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • Imago Shopping Mall - 22 min drive
  • Suria Sabah Shopping Mall - 26 min drive
  • 1Borneo Hypermall - 39 min drive

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 12 min drive
  • Tanjung Aru Station - 15 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Asian Chicken Rice - 4 min walk
  • Restoran Sinar Mustika - 1 min walk
  • Restoran Sri Keningau - 2 min walk
  • Airways - 5 min walk
  • Secret Recipe Putatan - 6 min walk
Map

About this property

Pan Borneo Hotel Kota Kinabalu

Located only 2.7 mi (4.3 km) from the airport, Pan Borneo Hotel Kota Kinabalu offers a shuttle (available at scheduled times). After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a fitness centre, a children's pool and a terrace. Fellow travellers like the pool and helpful staff.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 320 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle from 8:30 PM to 6 AM*

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool

Working away

  • Business centre
  • Conference space (6409 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LED television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Shared accommodations

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Lounge & Sunset Terrace – On-site bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 38 for adults and MYR 19 for children
  • Airport shuttle service is offered for an extra charge of MYR 20 (one-way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MYR 70.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Narada Hotel
Pan Borneo Hotel
Soluxe Kota Kinabalu
Soluxe Hotel Kota Kinabalu Sabah
Narada Kota Kinabalu
Soluxe Hotel Kota Kinabalu
Pan Borneo Kota Kinabalu
Pan Borneo
Narada Hotel Kota Kinabalu
Pan Borneo Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu Hotel
Pan Borneo Hotel Kota Kinabalu Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does Pan Borneo Hotel Kota Kinabalu offer free cancellation for a full refund?
Yes, Pan Borneo Hotel Kota Kinabalu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Pan Borneo Hotel Kota Kinabalu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pan Borneo Hotel Kota Kinabalu?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Pan Borneo Hotel Kota Kinabalu?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Pan Borneo Hotel Kota Kinabalu?
Yes, there's free self parking.
Is an airport shuttle service offered by Pan Borneo Hotel Kota Kinabalu?
Yes, an airport shuttle is available from 8:30 PM to 6 AM at scheduled times. The charge is MYR 20 one-way.
What are the check-in and check-out times at Pan Borneo Hotel Kota Kinabalu?
You can check in from 2:00 PM - anytime. Check-out time is 12:30 PM.
What is there to do at Pan Borneo Hotel Kota Kinabalu and nearby?
Pan Borneo Hotel Kota Kinabalu has an outdoor pool and a fitness centre.
Are there restaurants at or near Pan Borneo Hotel Kota Kinabalu?
Yes, there's an on-site restaurant that offers international cuisine.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.1/10

Staff & service

6.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Nice place
Nice place and good hotel view. Hotel parking need to be paid per entry for just RM3 because it was owned by the mall building. Overall I still like this hotel
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Reception guys were excellent especially Jay. Hotel staff is very friendly and there is a wonderful breakfast place nearby
Gift, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Jessica, 1-night trip
Verified Hotels.com guest review

6/10 Good

4-night trip
Verified Expedia guest review

10/10 Exceptional

Lee, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

I thought the staff were helpful and friendly enjoyed the happy hour and karaoke sessions. Way too far from the city ?food terrible little variety . Housekeeping poor ,wifi dreadful .lifts were a hazard.
5-night family trip
Verified Expedia guest review

8/10 Very good

Chorng Chun, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

mohd sulong, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good hotel
Few grocery shops nearby, 7-11 and a kopitiam just next door. Overall a pleasant stay.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Wonderful
Great airport pick up. Wonderful service and staff. Great food for both dinner and breakfast. Lovely pool.
Merrily D, 1-night business trip
Verified Hotels.com guest review