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Sepilok Jungle Resort

Photo gallery for Sepilok Jungle Resort

Outdoor pool, pool loungers
Exterior
Superior Room | In-room safe, desk, free WiFi, bed sheets
Breakfast, lunch, dinner served; garden views
Breakfast, lunch, dinner served; garden views

Overview of Sepilok Jungle Resort

Sepilok Jungle Resort

2.0 star property
Sandakan resort with outdoor pool and restaurant
7.4 out of 10 Good
7.4/10 Good

161 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Bar
The price is S$51
Price available on 06/06/2023
Map
Jalan Rambutan, Mile 14 Sepilok, Sandakan, Sabah, 90000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Coffee shop/cafe
  • Area shuttle
  • Garden
  • Computer station
  • Front desk safe
  • Laundry service
  • Self-serve laundry
Feel at home
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

About this area

Getting around

  • Sandakan (SDK) - 14 min drive
  • Area shuttle (surcharge)

Restaurants

  • Kedai Minum Dan Roti Mawar - 17 min drive
  • Kelly Cake House - 10 min drive
  • Kedai Kopi Thiam dan Minuman - 添记面包茶室 - 11 min drive
  • KFC - 10 min drive
  • Kedai Kopi Hwa Kee - 17 min drive
Map

About this property

Sepilok Jungle Resort

Sepilok Jungle Resort is a great choice for a stay in Sandakan. Guests can take a dip in the outdoor pool or grab a bite to eat at Banana Cafe, which serves breakfast, lunch and dinner. Other features include a bar/lounge, a children's pool and a garden. Fellow travellers like the helpful staff and restaurant.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 60 units

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 8:30 PM
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Off-site

  • Area shuttle*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • BBQs

Travelling with children

  • Children's pool

What to do

  • Ecotours nearby
  • Hiking/biking trails nearby

Working away

  • Computer station
  • Conference space

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
  • An outdoor pool

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Fan
  • Coffee/tea maker
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Banana Cafe – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Poolside Jungle Cafe – This café is located by the pool. Reservations are required.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately MYR 15 for adults and MYR 15 for children
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MYR 53.0 per day

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for MYR 5 per person, per day
  • Children under 12 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
This property accepts credit cards and cash.

Also known as

Jungle Resort Sepilok
Sepilok
Sepilok Jungle
Sepilok Jungle Resort
Sepilok Jungle Resort Sandakan
Sepilok Jungle Sandakan
Sepilok Resort
Sepilok Jungle Hotel Sandakan
Sepilok Jungle Resort Sandakan, Sabah, Malaysia
Sepilok Jungle Resort Resort
Sepilok Jungle Resort Sandakan
Sepilok Jungle Resort Resort Sandakan

Frequently asked questions

Does Sepilok Jungle Resort offer free cancellation for a full refund?
Yes, Sepilok Jungle Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sepilok Jungle Resort?
As of 3 June 2023, prices found for a 1-night stay for 2 adults at Sepilok Jungle Resort on 6 June 2023 start from S$51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sepilok Jungle Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sepilok Jungle Resort?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sepilok Jungle Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sepilok Jungle Resort?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Sepilok Jungle Resort?
You can check in from 3:00 PM - midnight. Check-out time is noon.
What is there to do at Sepilok Jungle Resort and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a garden.
Are there restaurants at or near Sepilok Jungle Resort?
Yes, Banana Cafe offers al fresco dining and garden views.
What's the area around Sepilok Jungle Resort like?
Sepilok Jungle Resort is a short 4-minute walk from Sepilok Orangutan Rehabilitation Centre and 5 minutes' walk from Borneo Sun Bear Conservation Centre. Travellers recommend the resort for its walkable location.

Reviews

7.4

Good

7.3/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very good

Great value hotel.
This is a great value hotel, it’s a little tired around the edges and needs some updating, but the staff and service more than make up for this. I read some reviews about the food not being so good but we found it lovely particularly the traditional Malaysian food, who wants chicken nuggets anyway in Borneo!!! There is loads of wildlife to see in the grounds alone and lots to do in the area. We stayed 4 days and did everything we wanted as well as some downtime round the pool (which does need some updating/maintenance).
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing Stay. Highly Recommend
The hotel is very nice for a jungle resort and the rooms are cleaned daily. We stayed in one of the superior rooms and the A/C worked very well. The food is excellent at the hotel and they have beer and wine too. Service is amazing and we even saw monkeys on the property in the middle of the day. Pool is nice when it’s not raining and it’s an easy walk to the orangutan and sun bear sanctuaries. The wifi is also surprisingly very fast, I was getting 60-80mb on average. Definitely would recommend this place.
Dillon, 3-night trip
Verified Hotels.com guest review

4/10 Fair

NIce setting, terrible rooms, terrible bathrooms. Food was "edible" Staff were nice
Alejandro, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

ANNA, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Very nice gardens. Staff very helpful and friendly. Property a little dated but comfortable. Close to attractions.
Randy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice nature beauty. We liked. Staff nice and helpful.
Randy, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

I don't want to go home!
This is the place to stay in Sepilok if you are after accommodation that is the closest to the local culture and nature. While the resort is definitely showing its age, out of the 3 resorts within a couple of minutes walking distance of the Orangutan and Sun Bears, this is the most down to earth. I found the adjoining resorts to be more catered to Western tastes and comforts where as SJR is more grass roots. The resort grounds are beautiful and are engulfed by the forest providing an immersive experience while not sacrificing on general comforts. Plenty of wildlife occupies the grounds with monitor lizards, snakes, geckos / skinks and a broad range of bird life seen. The age of the resort and its condition add to the natural feel and this is the only resort with a decent pool (one other resort has what I would call a wading pool). The staff keep the pool area and water remarkably clean and the pool was larger than photos may indicate. Meals at the resort cater to both local and Western cuisine and are priced very reasonably with enough variety to feed us happily for 6 nights. At the time of our stay the resort appeared to be very much impacted by the slow return to normal after COVID (Sep 2022) and the poolside Cafe was not operational however, the Banana Cafe was a a great communal area to engage with 'pet' turtles and fish and share a laugh with fellow travellers. Staff are warm and good natured and accommodating. Recommend a deluxe room with balcony.
Balcony deluxe room
Poolside
Travis, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Samuel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Craig, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Swimming pool 😀😀
Great hotel near to Orangutans 🦧 Thank you Shasha and team for the best stay ❤️❤️❤️ Good food Lovely pool Jungle surround
Marie, 1-night trip
Verified Hotels.com guest review