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Sutera Sanctuary Lodges at Kinabalu Park

Photo gallery for Sutera Sanctuary Lodges at Kinabalu Park

Exterior
Rock Twin Share (Shared Dormitory) | Terrace/patio
Daily buffet breakfast (MYR 55 per person)
Nepenthes Suite | Wheelchair access
Breakfast, lunch and dinner served

Overview of Sutera Sanctuary Lodges at Kinabalu Park

Sutera Sanctuary Lodges at Kinabalu Park

3.0 star property
3-star hotel with restaurant, near Mount Kinabalu National Park

8.2/10 Very good

87 verified Hotels.com guest reviews

Property highlights

  • Non-smoking
  • Restaurant
  • 24/7 front desk
The price is S$255
Price available on 14/04/2023
Map
Kinabalu National Park, Mt. Kinabalu, Ranau, Sabah, 89300

Guests rated this location 8.9/10 - Excellent

Main amenities
  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Luggage storage
  • Hiking/biking trails
For families
  • Children stay free
  • Daily housekeeping
  • Dressing gowns
  • Hairdryer

Room options

About this area

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 76 min drive

Restaurants

  • Desa Cafe - 14 min drive
  • KFC - 7 min drive
  • BW Bus Restaurant - 10 min drive
  • H.Benjamin Residence Mt. Kinabalu Restaurant - 17 min drive
  • Restoran Selera Kundasang - 6 min drive
Map

About this property

Sutera Sanctuary Lodges at Kinabalu Park

Sutera Sanctuary Lodges at Kinabalu Park puts you 0.6 mi (0.9 km) from Mount Kinabalu National Park. For a bite to eat, guests can visit Liwagu Restaurant, which serves breakfast, lunch and dinner. Fellow travellers say good things about the helpful staff and restaurant.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails

Services

  • 24-hour front desk
  • Luggage storage

Accessibility

  • Wheelchair-accessible
  • Grab bar near toilet

Languages

  • English
  • Malay

Room amenities

Home comfort

  • Dressing gowns and slippers

Sleep well

  • Turndown service

Freshen up

  • Shower only
  • Hairdryer
  • Towels

More

  • Daily housekeeping

Special features

Dining

Liwagu Restaurant – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 55 for adults and MYR 45 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for MYR 125 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Sutera Sanctuary Lodges Kinabalu Park Ranau
Kinabalu Park Hotel
Kinabalu Park Hotel Ranau
Kinabalu Park Ranau
Sutera Sanctuary Lodges Kinabalu Park
Sutera Sanctuary Kinabalu Park Ranau
Sutera Sanctuary Kinabalu Park
Sutera ctuary Kinabalu Park
Sutera Sanctuary Lodges at Kinabalu Park Hotel
Sutera Sanctuary Lodges at Kinabalu Park Ranau
Sutera Sanctuary Lodges at Kinabalu Park Hotel Ranau

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Sutera Sanctuary Lodges at Kinabalu Park?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
How much does it cost to stay at Sutera Sanctuary Lodges at Kinabalu Park?
As of 26 March 2023, prices found for a 1-night stay for 2 adults at Sutera Sanctuary Lodges at Kinabalu Park on 14 April 2023 start from S$255, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Are pets allowed at Sutera Sanctuary Lodges at Kinabalu Park?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sutera Sanctuary Lodges at Kinabalu Park?
Sorry, there's no on-site parking at Sutera Sanctuary Lodges at Kinabalu Park.
What are the check-in and check-out times at Sutera Sanctuary Lodges at Kinabalu Park?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Sutera Sanctuary Lodges at Kinabalu Park and nearby?
Have fun during the warmer months with activities such as hiking.
Are there restaurants at or near Sutera Sanctuary Lodges at Kinabalu Park?
Yes, there's an on-site restaurant, Liwagu Restaurant.
What's the area around Sutera Sanctuary Lodges at Kinabalu Park like?
Sutera Sanctuary Lodges at Kinabalu Park is a short 11-minute walk from Mount Kinabalu National Park and 14 minutes' walk from Mount Kinabalu Park Entrance. Travellers say that this hotel is in a good location.

Reviews

8.2

Very good

8.3/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.7/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

excellent service and stay.
Great stay. Great people. The bathroom needs to be upgraded. Otherwise, very nice. great breakfast.
Sureswaran, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Very peaceful stay, some of the facilities could use an upgrade and the restaurant is a bit average taste wise, but overall if you love nature you will love it here.
Dzafran Alif, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Value for money
I stayed at Peak Lodge. The view is beautiful. However , the lodge is a little dated and deserves a refurbishment .overall, it's comfortable without much hassle Staff are very friendly and responsibke .I left so personal belongings behind and Azlan managed to deliver it to KK city to my friend. Thank you
Ellyna, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

so disappointing
it remain the best option in Kundasang but every time maintenance and services are getting worst... this time, in one of the best villas they have, paid RM 800 for one night stay, not enough hot water for all guests to have a shower. My bed blanket had a big stain on one side. Restaurant is becoming ridiculously bad... overpriced, specially at breakfast time, doesn’t offer enough options and quality of food for the level of the Sutera resort..... RM 28 for french toasts that are just 2 slices of bread, 3 very small slices of banana (1/6 of a normal banana fruit), and and a spoon of honey!!?? I still recommend the place for a stay mostly because there are no better options but avoid the restaurant at all
Maurizio, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Francis J, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best!!!
Kian Lun, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Like the landscape. Well done beds clean and good buffet.
1-night trip
Verified Expedia guest review

8/10 Very good

Excellent Service
Friendly people and always pleasing. We were upgrade as we wanted a twin bed rather than a queen size bed. I would definitely make a return trip
Hilary, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Bed very comfortable, thank you. But why bother to provide packets of coffee and tea set when there is no Kettle provided.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review