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The Ardens Hotel - Austin

3.5 star property
Suburban Johor Bahru hotel with restaurant

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The Ardens Hotel - Austin

Photo gallery for The Ardens Hotel - Austin

Premium bedding, free minibar, in-room safe, desk
Property entrance
Breakfast, lunch, dinner served; French cuisine
Lobby
Bathroom

Overview of The Ardens Hotel - Austin

8.2

Very good

Property highlights

  • Free parking
  • Free WiFi
  • Laundry facilities
  • Air conditioning
  • Restaurant
  • 24/7 front desk
Map
19 & 21, Jalan Austin Perdana 2/22, Taman Austin Perdana, Johor Bahru, Johor, 81100
Main amenities
  • Daily housekeeping
  • Restaurants
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Wedding services
Feel at home
  • Private bathroom
  • Premium TV channels
  • Garden
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

View all photos for Grand Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, desk

Grand Room, 1 Queen Bed

  • 1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxe Room

Premium bedding, free minibar, in-room safe, desk

Luxe Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Grand Room, 2 Single Beds

  • 1 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, desk

Executive Room, 1 Queen Bed

  • 1 sq m
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • AEON Tebrau City - 3 min drive
  • Austin Heights Water & Adventure Park - 3 min drive
  • KSL City Mall - 11 min drive
  • Komtar JBCC - 12 min drive
  • Johor Bahru City Square - 13 min drive
  • Paradigm Mall Johor Bahru - 14 min drive
  • Danga Bay - 14 min drive
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 12 min drive
  • Sutera Mall - 15 min drive
  • Woodlands Checkpoint - 14 min drive
  • Aeon Mall Bukit Indah - 16 min drive

Getting around

  • Senai International Airport (JHB) - 34 min drive
  • Singapore (XSP-Seletar) - 46 min drive
  • Changi Airport (SIN) - 59 min drive
  • JB Sentral - 20 min drive

Restaurants

  • Kah Kah Loke 佳佳乐苦瓜汤 - 6 min drive
  • Restaurant Dedap 13 - 4 min drive
  • Sushi Zento 膳户 Austin Heights - 4 min drive
  • Solid Cafeteria 祖傳粿條仔 - 5 min drive
  • IKEA Restaurant - 5 min drive

About this property

The Ardens Hotel - Austin

When you stay at The Ardens Hotel - Austin, you'll be within a 15-minute drive of KSL City Mall and Johor Bahru City Square. For a bite to eat, guests can visit The Stag, which serves French cuisine and is open for breakfast, lunch and dinner.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 20 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Room service

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas

Accessibility

  • Lift

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Mini fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Stag – This bistro specialises in French cuisine and serves breakfast, brunch, lunch and dinner.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Ardens Hotel Johor Bahru
Ardens Hotel Austin Johor Bahru
Ardens Hotel Austin
Ardens Austin Johor Bahru
Ardens Austin
Hotel The Ardens Hotel - Austin Johor Bahru
Johor Bahru The Ardens Hotel - Austin Hotel
Hotel The Ardens Hotel - Austin
The Ardens Hotel - Austin Johor Bahru
The Ardens Hotel
Ardens Austin Johor Bahru
The Ardens Austin Johor Bahru
The Ardens Hotel - Austin Hotel
The Ardens Hotel - Austin Johor Bahru
The Ardens Hotel - Austin Hotel Johor Bahru

Frequently asked questions

Does The Ardens Hotel - Austin offer free cancellation for a full refund?
Yes, The Ardens Hotel - Austin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Ardens Hotel - Austin?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Ardens Hotel - Austin?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Ardens Hotel - Austin?
Yes, there's free self parking.
What are the check-in and check-out times at The Ardens Hotel - Austin?
You can check in from 2:00 PM - anytime. Check-out time is noon.
What is there to do at The Ardens Hotel - Austin and nearby?
The Ardens Hotel - Austin has a garden.
Are there restaurants at or near The Ardens Hotel - Austin?
Yes, The Stag offers French cuisine.
What's the area around The Ardens Hotel - Austin like?
The Ardens Hotel - Austin is located a short 19-minute walk from Hospital Sultan Ismail.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Poor

Wayne, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Kim Chan, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not recommended
Nicole, 1-night trip
Verified Expedia guest review

4/10 Fair

Rundown
Kelvin, 1-night trip with friends
Verified Expedia guest review

6/10 Good

Check in and out was easy. Hotel location was deserted with no shops nearby. Room is reasonably size and comfortable. Sound proof is basically non existent and for some reasons, room above and beside makes lots of noise throughout the night causing a sleepless night.
Verified Expedia guest review

2/10 Poor

this is the worst and most terrible hotel I've stayed.
Verified Expedia guest review

6/10 Good

I hardly give bad review but it was one of the worst hotel I stayed in JB. Cons: There were ants on the desk and toilet basin. Brown stains were observed on the pillow and mattress cover. The towels have bad mouldy smell too. The shops nearby were closed, only can order grab food or grab to nearby malls. Pros: The wifi is good though.
Verified Expedia guest review

6/10 Good

Chan, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Nicholas, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Budget no fuss hotel
Teck Meng Wilson, 1-night trip
Verified Expedia guest review