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Hako Hotel Mount Austin

Photo gallery for Hako Hotel Mount Austin

Front of property
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Overview of Hako Hotel Mount Austin

Hako Hotel Mount Austin

3.0 star property
Johor Bahru hotel in entertainment district

8.4/10 Very good

27 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • 24/7 front desk
Map
17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Johor Bahru, Johor, 81100
Main amenities
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
For families
  • Private bathroom
  • Elevator
  • Snack bar/deli
  • Free toiletries
  • Hair dryer

Room options

About this area

What's nearby

  • Austin Heights Water & Adventure Park - 1 min drive
  • AEON Tebrau City - 7 min drive
  • KSL City Mall - 18 min drive
  • Komtar JBCC - 20 min drive
  • Johor Bahru City Square - 21 min drive
  • Paradigm Mall Johor Bahru - 25 min drive
  • Sutera Mall - 25 min drive
  • Singapore Zoo - 45 min drive
  • Johor Premium Outlets - 33 min drive

Getting around

  • Senai International Airport (JHB) - 33 min drive
  • Seletar Airport (XSP) - 45 min drive
  • Singapore Changi Airport (SIN) - 57 min drive
  • JB Sentral - 19 min drive

Restaurants

  • Dong Seoul Korean BBQ Restaurant - 2 min walk
  • 膳戶 Sushi Zento - 2 min walk
  • Atlas - 6 min walk
  • Basilico - 7 min walk
  • Meng Meng Roasted Duck - 9 min walk

About this property

Hako Hotel Mount Austin

Located in the entertainment district, Hako Hotel Mount Austin is a great choice for a stay in Johor Bahru.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Snack bar/deli

Services

  • 24-hour front desk

Accessibility

  • Elevator

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Hako Hotel Mount Austin Hotel
Hako Hotel Mount Austin Johor Bahru
Hako Hotel Mount Austin Hotel Johor Bahru

Frequently asked questions

Is Hako Hotel Mount Austin currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does Hako Hotel Mount Austin offer free cancellation for a full refund?
Yes, Hako Hotel Mount Austin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hako Hotel Mount Austin?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hako Hotel Mount Austin?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hako Hotel Mount Austin?
Sorry, there's no onsite parking at Hako Hotel Mount Austin.
What are the check-in and check-out times at Hako Hotel Mount Austin?
You can check in from 2:00 PM - anytime. Check-out time is noon.
Are there restaurants at or near Hako Hotel Mount Austin?
Yes. Nearby restaurants include Atlas (6-min walk), Basilico (7-min walk), and Meng Meng Roasted Duck (9-min walk).
What's the area around Hako Hotel Mount Austin like?
Hako Hotel Mount Austin is a short 2-minute walk from Austin Heights Water & Adventure Park and 5 minutes' walk from Sunway College Johor Bahru.

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8/10 Very good

Overall it was a comfortable stay.
Jeffrey Bok, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Location is convenient. Staff friendly and hotel is cleanliness is good
Kin, 3-night romance trip
Verified Expedia guest review

8/10 Very good

It’s new hotel, nice design and clean, will stay again
James, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Comfy Stay
Comfy mattress, pillow n comforter. Room was cleaned and well maintained. Highly recommended.
Siew Hoon, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mako hotel
The experience was amazing, brand new hotel in a good location
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Khor, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The hotel design is great and very comfortable but the club at the back is noisy
1-night trip with friends
Verified Expedia guest review

8/10 Very good

Will be back
Housekeeping did not came in after our 1st night. Location was good but difficult to find parking lot.
2-night trip
Verified Hotels.com guest review

8/10 Very good

guangze, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good location and staff is friendly. They have a 24 hours counter refreshment bar at lobby with coffee tea and biscuits. Toilet can be improved but overall still good. They offered to keep your bags for late checkout
Cass, 1-night trip with friends
Verified Expedia guest review