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Hako Hotel Mount Austin

3.0 star property
Hotel convenient to AEON Tebrau City

Choose dates to view prices

In the heart of the business district, Hako Hotel Mount Austin offers a convenient retreat. With in-room WiFi, explore nearby attractions or grab a quick bite at the snack bar/deli.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (3)

  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli

Feel at home (5)

  • Private bathroom
  • Lift
  • Snack bar/deli
  • Free toiletries
  • Hairdryer
The current price is S$96
includes taxes & fees
17 May - 18 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Dual Twin, No Windows

Desk, iron/ironing board, free WiFi, bed sheets

Dual Twin, No Windows

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Solo Room, No Windows

Desk, iron/ironing board, free WiFi, bed sheets

Solo Room, No Windows

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Dual King, No Windows

Desk, iron/ironing board, free WiFi, bed sheets

Dual King, No Windows

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Dual Twin, With Window

Desk, iron/ironing board, free WiFi, bed sheets

Dual Twin, With Window

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Dual King, With Window

Desk, iron/ironing board, free WiFi, bed sheets

Dual King, With Window

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive King

Desk, iron/ironing board, free WiFi, bed sheets

Executive King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Family

Desk, iron/ironing board, free WiFi, bed sheets

Executive Family

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Mini Suite

Desk, iron/ironing board, free WiFi, bed sheets

Mini Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Map
17-02, 17-03, 17-04, JALAN AUSTIN HEIGHT 8/3, Johor Bahru, Johor, 81100

What's nearby

  • Austin Heights Water & Adventure Park - 1 min walk - 0.1 km
  • Sunway College Johor Bahru - 3 min walk - 0.3 km
  • Austin Hills Country Club - 2 min drive - 1.5 km
  • KSL City Mall - 15 min drive - 13.8 km
  • Johor Bahru City Square - 17 min drive - 17.5 km

Getting around

  • Senai International Airport (JHB) - 36 min drive
  • Singapore (XSP-Seletar) - 48 min drive
  • Changi Airport (SIN) - 61 min drive
  • Kempas Baru Station - 12 min drive
  • JB Sentral - 22 min drive

Restaurants

  • ‪Restoran Hua Mui 華美茶餐室 - ‬1 min walk
  • ‪Xin Long Ji - ‬2 min walk
  • ‪LoudSpeaker Karaoke (大嘴叭) - ‬2 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬1 min walk
  • ‪川湘部落 - ‬2 min walk

About this property

Hako Hotel Mount Austin

At Hako Hotel Mount Austin, you'll be within a 15-minute drive of KSL City Mall and Johor Bahru City Square. Also, AEON Tebrau City and Johor Bahru Customs, Immigration, and Quarantine Complex are within a short drive.

At a glance

DONE

Hotel size

    • 45 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Snack bar/deli

Services

  • 24-hour front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

Fees & policies

Refundable deposits

  • Cash deposit: MYR 50 per stay

Policies

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Hako Hotel Mount Austin Hotel

Hako Hotel Mount Austin Johor Bahru

Hako Hotel Mount Austin Hotel Johor Bahru

Frequently asked questions

Are pets allowed at Hako Hotel Mount Austin?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hako Hotel Mount Austin?

Sorry, there's no on-site parking at Hako Hotel Mount Austin.

What are the check-in and check-out times at Hako Hotel Mount Austin?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon.

What's the area around Hako Hotel Mount Austin like?

Hako Hotel Mount Austin is a short 2-minute walk from Austin Heights Water & Adventure Park and 5 minutes' walk from Sunway College Johor Bahru.

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Reviews

Hako Hotel Mount Austin Reviews

7.8

Good

8.0

Cleanliness

7.4

Amenities

8.0

Staff & service

7.8

Property conditions & facilities

Reviews

Verified

8/10 Very good

First time staying here

Clean modern room at a good price. Nice soft comfortable bed, and clean. Only cons was I could hear running footsteps above my room in the morning.
Eames, 1-night trip
Verified

8/10 Very good

Second time staying with them but a different room. Aircon is good
Matthias, 1-night trip
Verified

6/10 Good

Average hotel with basic amenities and in fair condition. Only provide with 2 bottles of mineral water, 2 towels and shower amenities and toothbrush. Any additional towel comes at RM10 and a bottle of water cost RM2. Staff is polite but is firm on the cost of additional amenities. There is a KTV downstairs and the rooms are not very soundproof. However, hotel do provide ear plugs. Room is of decent size but bathroom is poorly maintained. The bathroom floor is slimy and the design of the shower head will cause the toilet bowl and toilet paper to get wet after each shower. Overall, a very basic hotel with minimum required conditions. However, location is great with lots of dining options, massage services and entertainment options.
Boon Yen, 1-night trip
Verified

8/10 Very good

Hotel with KTV entertainment
Joycie, 1-night trip
Verified

8/10 Very good

This is a simple hotel in right in Mt Austin. The hotel itself is fairly simple but good value for money. Hotel staff seemed quite absent but for this price I think you can't expect much more.
Johannes, 1-night trip
Verified

10/10 Exceptional

Very satisfied with the accommodation. Overall is 9/10 star. 1 missing star because there is so much problem with parking. Should reserved parking for guest hotel.
Flitzer38, 1-night trip
Verified

8/10 Very good

There are ants crawling on the table. First encounter with ants in hotel room
1-night trip
Verified

6/10 Good

The property is good and reasonable but they need to do proper maintenance with their drainage. Shower water flowed slowly and occasionally backflow, as a result, the water flow to the living room. Not exactly what I was expecting from such a nice looking hotel.
Matthias, 1-night trip
Verified

6/10 Good

Single staff working at the front desk. Unable to leave your your luggage if you arrive at the Hotel before 2pm. Only can check in after 2pm, not 130pm or 150pm. Noisy environment, if you are a light sleeper... Lift access to room at any level can be access by anyone without the need for Hotel card access.
SEH LENG HUANG SILONG, 1-night trip
Verified

2/10 Poor

Terrible experience

The toilet is leaking water to bedroom , I pay extra for a room with a window but the view is like facing some roof of opp n so close to the Nx building . The music from below is so loud .. till very late nite . Terrible experience
Low, 1-night trip
Verified

6/10 Good

Unlikely to return again, room in poor condition

Service was subpar - arrived at 1.45pm and requested for check in, receptionist didn't even bother to look for our reservation and straight out told us check in time only 2pm onwards, and when we returned at 2.10pm, the same receptionist then told us she'll look at our reservation first, but cannot guarantee a room as the rooms on third floor are not ready yet. When we finally checked in to our room, the room was dusty, toilet floor was partially wet and lack basic amenities such as fridge, safe, and even hand towels.
1-night trip
Verified

6/10 Good

Noisy
THIAM HOCK, 1-night trip
Verified

8/10 Very good

Overall it was a comfortable stay.
Jeffrey Bok, 1-night trip
Verified

8/10 Very good

Location is convenient. Staff friendly and hotel is cleanliness is good
Kin, 3-night trip
Verified

8/10 Very good

It’s new hotel, nice design and clean, will stay again
James, 1-night trip
Verified

8/10 Very good

Comfy Stay

Comfy mattress, pillow n comforter. Room was cleaned and well maintained. Highly recommended.
Siew Hoon, 1-night trip
Verified

10/10 Exceptional

Mako hotel

The experience was amazing, brand new hotel in a good location
1-night trip
Verified

8/10 Very good

The hotel design is great and very comfortable but the club at the back is noisy
1-night trip
Verified

8/10 Very good

Will be back

Housekeeping did not came in after our 1st night. Location was good but difficult to find parking lot.
2-night trip
Verified

8/10 Very good

Good location and staff is friendly. They have a 24 hours counter refreshment bar at lobby with coffee tea and biscuits. Toilet can be improved but overall still good. They offered to keep your bags for late checkout
Cass, 1-night trip
Verified

10/10 Exceptional

Convenient location with many food options. KTV can be a little noisy but overall a decent 1 night stay.
1-night trip
Verified

8/10 Very good

Great service staff and in general a very clean and new hotel. Except that the TV's cannot be connected to internet and for some odd reason, sink do not have hand soap.
1-night trip
Verified

6/10 Good

Room with thin wall caused the bad sound proof condition and advised not to choose the room facing behind the shop lots as the ventilation hose from one of the shop outside is spoilt, noisy sound will happen from beginning of dinner time until around 11PM.
1-night trip
Verified

6/10 Good

New hotel, but Noisy room

If you are light sleeper can’t stay in this hotel. Because karaoke in same building quite noisy. WIFI is terrible. Most Channels keep loading. The good thing was hotel is new. Room is without room slippers and safety box.
OOI, 3-night trip
Verified

4/10 Fair

Location was good. The room looks nice but the sound proof was so bad that people singing KTV at lvl 2 i can hear it day & night. The room got no fridge, no bedroom slippers, only 1 towel for each guest, i think at least to have a fridge is important.
Miss, 2-night trip