Taisetsuzan Shirogane Kanko Hotel

3.0 star property
Mountain Shirogane Onsen hotel with restaurant

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Taisetsuzan Shirogane Kanko Hotel

Photo gallery for Taisetsuzan Shirogane Kanko Hotel

Hot springs
Hypo-allergenic bedding, down duvets, in-room safe, laptop workspace
Hypo-allergenic bedding, down duvets, in-room safe, laptop workspace

Overview of Taisetsuzan Shirogane Kanko Hotel

6.6 out of 10 Good
6.6/10 Good

Property highlights

  • Free breakfast
  • Onsen
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Shirogane Onsen, Kamikawa, Biei, 071-0235
Main amenities
  • Daily housekeeping
  • Restaurants
  • Hot springs
  • 24-hour front desk
  • Arcade/games room
  • Front desk safe
  • Vending machine
  • Gift shops/newsstands
  • Luggage storage
  • Locker space
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout curtains
  • Lift
  • In-room climate control (air conditioning)

Room options

Quadruple Room

  • 16 sq m
  • Sleeps 4
  • 4 Single Futons

Japanese Style Room (9.5 tatami mats), In-Room Dining

  • 16 sq m
  • Sleeps 4
  • 5 Single Futons

Western Style Room

  • 32 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Double Sofa Beds

About this area

What's nearby

  • In Shirogane Onsen
  • Furano Ski Resort - 41 min drive
  • Asahiyama Zoo - 48 min drive

Getting around

  • Asahikawa (AKJ) - 39 min drive
  • Nishinaka Station - 30 min drive


  • 歩人 - 11 min drive
  • ちはるのやさいキッチン - 5 min drive
  • Hobbito - 8 min drive
  • ちはるのやさいキッチン - 4 min walk
  • ハーブヒルふらの - 28 min drive

About this property

Taisetsuzan Shirogane Kanko Hotel

Enjoy your visit to Biei with a stay at Taisetsuzan Shirogane Kanko Hotel. Free perks include WiFi and buffet breakfast daily between 7:00 AM and 9:00 AM.




Sustainability practices

Change of bedsheets on request
Change of towels on request
This information is provided by our partners.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 74 rooms
  • Arranged over 6 floors


  • Check-in time from 3:00 PM until 8:00 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cots (infant beds)


  • Pets not allowed
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • On-site parking is limited

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Kaiseki meal

What to do

  • Hot springs
  • Shopping


  • 24-hour front desk
  • Luggage storage


  • 2 buildings/towers
  • Built in 1979
  • Safe-deposit box at front desk
  • Arcade/games room
  • Lockers available


  • Lift
  • Lift door width (centimetres): 84
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 104
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Thin carpet in public areas

Room amenities

Be entertained

  • 22-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Slippers
  • Children's slippers
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Extra futon (surcharge)

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe

Special features


Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 11:30 AM to 11:00 PM. There are 2 indoor hot springs and 2 outdoor hot springs open between 11:30 AM and 11:00 PM. The temperature in the hot springs is set to 106°F.

Fees & policies

Optional extras

  • Futon beds are available for JPY 1100 per night

Pool, spa, & gym (if applicable)

  • Hot springs access available from 11:30 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.


The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.

Also known as

Daisetsuzan Shirogane Kanko Hotel Biei
Daisetsuzan Shirogane Kanko Biei
Daisetsuzan Shirogane Kanko
Taisetsuzan Shirogane Kanko Hotel Biei-Cho Hokkaido Japan
Taisetsuzan Shirogane Kanko

Frequently asked questions

Does Taisetsuzan Shirogane Kanko Hotel offer free cancellation for a full refund?
Yes, Taisetsuzan Shirogane Kanko Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Taisetsuzan Shirogane Kanko Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Taisetsuzan Shirogane Kanko Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Taisetsuzan Shirogane Kanko Hotel?
Yes. Parking spaces may be limited.
What are the check-in and check-out times at Taisetsuzan Shirogane Kanko Hotel?
You can check in from 3:00 PM - 8:00 PM. Check-out time is 10 AM.
What is there to do at Taisetsuzan Shirogane Kanko Hotel and nearby?
On-site recreation at Taisetsuzan Shirogane Kanko Hotel includes hot springs. Taisetsuzan Shirogane Kanko Hotel also has an arcade.
Are there restaurants at or near Taisetsuzan Shirogane Kanko Hotel?
Yes, there's an on-site restaurant.
What's the area around Taisetsuzan Shirogane Kanko Hotel like?
Taisetsuzan Shirogane Kanko Hotel is a short 2-minute walk from Shirokane Hot Spring and 9 minutes' walk from Daisetsuzan National Park.







Staff & service




Property conditions & facilities




10/10 Exceptional

Lovely outdoor onsen
Was able to enjoy the onsen, especially the outdoor one on the 1st floor, though I was disappointed we missed our dinner as we arrived 10mins past 9. It was a long drive to get there and no option to at least get to serve us something. I guess they are very strict with schedules and the concept of time. There’s a noodle vending machine. My son had two. LOL. I decided to wait for breakfast.
Jacquelyn, 1-night family trip
Verified guest review

8/10 Very good

TATSURO, 1-night trip
Verified guest review

2/10 Poor

ATSUKO, 1-night trip
Verified guest review

8/10 Very good

Jackie, 1-night trip
Verified guest review

6/10 Good

toshinori, 1-night trip
Verified guest review

8/10 Very good

HOI YAN, 2-night trip
Verified Expedia guest review

8/10 Very good

MYEONGKI, 2-night trip with friends
Verified guest review

10/10 Exceptional

Fuminori, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Taenyun, 1-night trip
Verified guest review

10/10 Exceptional

Hiroshi, 1-night family trip
Verified guest review