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Cathayana Hotel

Photo gallery for Cathayana Hotel

Front of property
Family Room | Minibar, in-room safe, desk, iron/ironing board
Coffee/tea maker
View from property
Lobby

Overview of Cathayana Hotel

Cathayana Hotel

3.5 star property
City centre Kuantan hotel with restaurant

8.0/10 Very good

476 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk
Map
A41/3, Lorong Tun Ismail 5, Kuantan, Pahang, 25000

Guests rated this location 8.4/10 - Very good

Main amenities
  • Daily housekeeping
  • Restaurants
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift
  • Minibar

Room options

About this area

What's nearby

  • Heart of Kuantan

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 34 min drive

Restaurants

  • Restoran Taj - 3 min walk
  • Restoran Taj Point - 5 min walk
  • Domino's Pizza - 4 min walk
  • Restoran Taj Makmur - 5 min walk
  • Oldtown White Coffee - 2 min walk
Map

About this property

Cathayana Hotel

When visiting Kuantan, Cathayana Hotel is a great choice to consider. Free perks include WiFi and self-parking. The comfortable beds and helpful staff get good marks from fellow travellers.

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 110 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Property amenities

Food and drink

  • Restaurant

Services

  • 24-hour front desk
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Wheelchair-accessible

Languages

  • English
  • Malay

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Deposit: MYR 50.00 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on site.</p> <p>This property accepts credit cards.</p>

Also known as

Cathayana Hotel Kuantan
Cathayana Hotel
Cathayana Kuantan
Cathayana
Cathayana Hotel Hotel
Cathayana Hotel Kuantan
Cathayana Hotel Hotel Kuantan

Frequently asked questions

Is Cathayana Hotel currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does Cathayana Hotel offer free cancellation for a full refund?
Yes, Cathayana Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Cathayana Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Cathayana Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Cathayana Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Cathayana Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Are there restaurants at or near Cathayana Hotel?
Yes, there's an on-site restaurant.
What's the area around Cathayana Hotel like?
Cathayana Hotel is in the heart of Kuantan, a short 7-minute walk from Masjid Negeri and 9 minutes' walk from Darul Makmur Stadium. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.3/10

Cleanliness

7.8/10

Staff & service

7.1/10

Amenities

7.9/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

8/10 Very good

very near to mydin and eateries
Ratna Dewi, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

The hotel is big and spacious. Very good. Value for money.
Maw, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

SITI HAJAR KHOR, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Muhammad, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The ramp to carpark was too steep. As for breakfast spread, was only a few choices to choose from.
George, 1-night business trip
Verified Expedia guest review

8/10 Very good

Good
Comfortable and near shopping complex
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Everything was good except the water heater. Good choice of breakfast..Excellent location in the heart of Kuantan town with parking space.
KHAIRUL BARIAH, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ainul Hayati, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Ainul Hayati, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Spacious family room
Large, spacious and clean. We love and enjoy the stay. Will definitely stay there again
Arizan, 1-night family trip
Verified Hotels.com guest review