9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
What's nearby
ExCeL Exhibition Centre - 3 min walk - 0.3 km
ABBA Arena - 7 min drive - 5.4 km
London Stadium - 8 min drive - 5.8 km
O2 Arena - 9 min drive - 6.4 km
Westfield Stratford City - 9 min drive - 6.0 km
Getting around
London (LCY-London City) - 11 min drive
London (SEN-Southend) - 45 min drive
London (STN-Stansted) - 50 min drive
London (LTN-Luton) - 58 min drive
Gatwick Airport (LGW) - 69 min drive
Heathrow Airport (LHR) - 83 min drive
West Ham Station - 4 min drive
Limehouse Station - 6 min drive
Stratford Station - 8 min drive
Royal Victoria DLR Station - 5 min walk
Custom House Station - 7 min walk
West Silvertown Station - 12 min walk
Restaurants
Subway - 7 min walk
Costa Coffee - 4 min walk
Sandwich & Co - 3 min walk
Upper Deck Restaurant - 1 min walk
Nakhon Thai - 7 min walk
About this property
ibis London Excel Docklands
Ibis London Excel Docklands puts you a short five-minute drive from ExCeL Exhibition Centre and Thames River. For a bite to eat, guests can visit FOGGS, which serves international cuisine and is open for dinner. Other highlights at this eco-friendly hotel include a bar/lounge and a snack bar/deli. Fellow travellers say great things about the helpful staff and location. Public transportation is only a short walk: Royal Victoria DLR Station is 5 minutes and Custom House Station is 7 minutes.
Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 25 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Snack bar/deli
What to do
Golfing nearby
Working away
Business centre
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Built in 2004
Safe-deposit box at front desk
Television in common areas
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
22-inch flat-screen TV
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Water-efficient showers only
Special features
Dining
FOGGS – This restaurant specialises in international cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 10.45 for adults and GBP 5.00 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 10 per pet, per day
Parking
Self-parking costs GBP 25 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Excel ibis
ibis Excel
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ibis Excel Hotel London Docklands
ibis Excel London Docklands
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Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London
Frequently asked questions
Does ibis London Excel Docklands offer free cancellation for a full refund?
Yes, ibis London Excel Docklands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis London Excel Docklands?
Yes, pets are welcome. There's a charge of GBP 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at ibis London Excel Docklands?
Yes. Self-parking costs GBP 25 per day. Electric car charging is available.
What are the check-in and check-out times at ibis London Excel Docklands?
Check-in start time: 3:00 PM; check-in end time: 5:00 AM. Check-out time is noon. Express check-in and check-out are available.
Are there restaurants at or near ibis London Excel Docklands?
Yes, FOGGS offers international cuisine.
What's the area around ibis London Excel Docklands like?
Ibis London Excel Docklands is a short 5-minute walk from Royal Victoria DLR Station and 3 minutes' walk from ExCeL Exhibition Centre. Travellers give top marks for the hotel's prime location.
ibis London Excel Docklands Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
2 January 2025
It was a very beautiful experience.
Lovely staff and views.
Definitely coming back again
Patrick
Patrick, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 December 2024
Convenient and reasonably priced
A great hotel if visiting the Excel Centre. Easy to get to on the Elizabeth line. We stayed for 1 night when we attended the London International Horse Show. They dont offer room service but you can order food at the bar and take it up to your room which we did and found it reasonably priced. Easy to check in and out. This is the 2nd time we have stayed there and no doubt we will be back again next year for the Horse Show
Kellie
Kellie, 1-night family trip
Verified Hotels.com guest review
6/10 Good
22 December 2024
Good only for the Location to the Excel
Delayed check in even though we arrived 2 hours after the stated check in. And breakfast not set up for a full hotel, people constantly looking for cutlery and food running out.
AMANDA
AMANDA, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
21 December 2024
Not comfortable at all
Bed was not comfortable and had hairs in it, bathroom had bits by the shower, there was no bedside cabinet on one side. Room 227 had single bed as well, which was very close to double bed with leather type material hanging on the floor.. would not stay at an IBis hotel again shower was good
Kerry
Kerry, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
21 December 2024
The room was ok as we used it for a base to visit the London International Horseshow.
The bed was comfortable.
The bathroom was ok, but the sink has an awful drain smell when you used the tap.
The television didn't work as didn't have a signal. We wasn't really bothered by this as we just wanted to listen to music so we used our phones instead.
The breakfast was very nice but the service slow when they ran out of items.
They didn't have any skinny milk, as I can't have full fat, so just had black coffee.
Very convenient for the Excel centre and close to custom house/Elizabeth line.
Tina
Tina, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Great for ExCel
Super convenient to ExCel and the cable car. Clean rooms, great breakfast and plenty places to walk/run.
Harry
Harry, 3-night trip
Verified Hotels.com guest review
8/10 Very good
18 December 2024
Bathroom door
The only thing I didn't like was the bathroom door didnt have a lock on or a propa handle.
Graeme
Graeme, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 December 2024
Lorraine
Lorraine, 1-night trip
Verified Hotels.com guest review
4/10 Fair
15 December 2024
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Great and cheap business hotel.
Jonathan
Jonathan, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
BEN
BEN, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Was really nice , clean and confortable. Planes can be noisy.. and people in the hallway can be hear but nothing to disturb that much.
Melina
Melina, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Elena
Elena, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Colmediks
Colmediks, 4-night trip
Verified Hotels.com guest review
2/10 Poor
2 December 2024
Poor cancelation service
no allowance for early cancelation, even for a week ahead due to a funeral.
Lindsay
Lindsay, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
30 November 2024
Owen Maxwell Douglas
Owen Maxwell Douglas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Angelene
Angelene, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 November 2024
Prabpreet
Prabpreet, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2024
craig
craig, 1-night trip
Verified Hotels.com guest review
8/10 Very good
16 November 2024
Carl
Carl, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
The location of the hotel was very convenient as we had to a concert to attend too and it’s right next to the excel. The walk around the river is also very pleasant
Karan
Karan, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 November 2024
Great stay and i had a note saying I was guest of the day, with some cookies, which made me smile. Room was comfortable and had wverything we needed for a short stay, would recommend and stay again
Laura
Laura, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
4 November 2024
no fridge in room , when arrived after calling on the phone said i could book for early check in and pay extra 20£ when got there rooms were not ready so couldn't even check in early , bed was very uncomfortable not the softest mattress topper
Taya
Taya, 1-night trip
Verified Hotels.com guest review
6/10 Good
3 November 2024
the hotel was nice and welcoming, unfortunately the door into the room was not very soundproof, and was woken up by very noisy group going into their rooms on the same corridor at 4.30am