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Allegro Playacar - All Inclusive

3.5 star property
Soak up the tropical vibe by lounging on pristine beaches or exploring natural wonders through guided tours.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Allegro Playacar - All Inclusive

3 outdoor pools
Exterior
Free minibar, in-room safe, iron/ironing board, bed sheets
Balcony view
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Free breakfast
  • 24/7 front desk
  • Gym
  • Non-smoking
The price is S$739
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, Ocean View

Free minibar, in-room safe, iron/ironing board, bed sheets

Family Room, Ocean View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Premium Room

Free minibar, in-room safe, iron/ironing board, bed sheets

Premium Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room

Free minibar, in-room safe, iron/ironing board, bed sheets

Superior Room

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Ceiling fan
Private bathroom
Hairdryer
  • 24 sq m
  • Sleeps 4
  • 1 King Bed

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Free parking
Free WiFi
8.0 out of 10, Very good, (1004)
The price is S$316
includes taxes & fees
15 Jan - 16 Jan
The Reef Playacar Beach Resort & Spa
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At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Allegro Playacar - All Inclusive Reviews

Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Dated operations. You have to stand in line every morning to book dinner at the restaurants. The food was nothing spectacular.
Robert, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

We always come back to Allegro when we travel to Playa del Carmen. The staff is always friendly especially Bernardo Bernal and Ricardo in breakfast room. They were very helpful and attentive. The rooms were updated from last time. We love the beach since it’s so close. A recommendation the night shows need to be updated, have more variety.
LYDIA, 2-night family trip
Verified Expedia guest review

8/10 Very good

Only issue with staff not responding to calls
Ahmed, 1-night trip
Verified Expedia guest review

8/10 Very good

THE BEACH was wonderful - all inclusive was great!!
Crystal, 6-night family trip
Verified Expedia guest review

8/10 Very good

the staff
Allan, 7-night family trip
Verified Expedia guest review

6/10 Good

N/a
JUAN D, 3-night family trip
Verified Expedia guest review

4/10 Fair

Francisco, 4-night trip
Verified Expedia guest review

2/10 Poor

This property was terrible! Stayed in this resort for 7 nights with my pregnant wife. First issue, the fan in our room was broken from the very first night, so I called maintenance and asked if they can come fix it. They never fixed it. Then our AC broke and leaked a huge puddle of water all onto the floor of our room. Also, our room was FULL of ants all over our things! So we had to keep all our hygiene supplies, clothes, etc. closed and locked away in our luggage. The food was mediocre, little to no activities, low maintenance of the pool, I can go on for a while with issues. For an all inclusive it was an absolute nightmare. For the price you pay here, you can pay the same elsewhere with WAY BETTER quality in every aspect. This resort needs a revamp to compete with the other resorts surrounding it. I personally, will never stay here again. I never leave ratings and I l absolutely hate leaving reviews like this, but this just goes to show how bad of an experience we had. Hope this place improves in the near future for the travelers yet to visit.
Jessi, 7-night family trip
Verified Expedia guest review

4/10 Fair

The room was nice, but small. The attached mirror was filthy and not all the outlets worked. The walls are so thin and they were renovating the room next to ours so there was no way to sleep in or relax in the room during the day.
Kalisha, 3-night romance trip
Verified Expedia guest review

6/10 Good

Virginia, 4-night trip
Verified Expedia guest review

6/10 Good

Not for young children
Extremely noise! Our room was beside the dally nightmare noise shows. These shoes run until very late night (first night it run until 2am) and it is LOUD! Whomever said this is a family friendly hotel was lying. If you have small children, avoid this place.
3-night family trip
Verified Hotels.com guest review

6/10 Good

It took a very long time to check in. The front desk didn’t find our reservation
Lorena, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great small property. Thank you Mr. Rodriguez for your assistance.
Carlos, 7-night trip
Verified Expedia guest review

4/10 Fair

Checked us into a room with no AC that smelled musty like a wet rag and found several silver fish in the bed. Linens and pillow cases had stains. 1st night stay was miserable, hardly got any sleep. We asked for a room change and they told us to wait until the next day. Next day we had to check out before 12 and couldn’t check back in until 3pm. They had us waiting until almost 4 pm to check us into another room only to find we only had 1 bed for 3 pple not two beds, as promised. They stated it was because housekeeping had to approve of the room set up which was lies because once we walked into the room we were missing a bed, bath mat and 1 towel. Everyday we were there, we had to ask for an extra towel because they would only leave us 2 and not 3, so I had to share a towel with one of my room mates every time I showered. Staff lies and gives a different story every time you ask them for something and I wasn’t asking for much, just working AC and 1 towel per guest. Service in the buffet not so great, they would refuse to serve me coffee even when they had a coffee pot in their hands. I had to go to servers station to get my own coffee. I recommend not staying here but if you choose this place, get a first floor room. 2nd floor rooms have palapa ceilings with holes in them which may be why they are hot, musty and filled with bugs. Beach and pool were nice. Bar staff were good as well. You’re not allowed to get poolside food if you’re wet FYI, makes no sense but there you are.
Joaquin, 5-night family trip
Verified Expedia guest review

6/10 Good

We had to change rooms after the first night we were there. Our air conditioner didn’t work and plumbing in the restroom was bad. The room we received on our second day was better however, the beds were hard and not comfortable. The food options were decent.
Katina, 5-night family trip
Verified Expedia guest review

6/10 Good

Room was small No hot water for a day Seaweed on the beach Ran out of beach towels by 4pm No entertainment
Kathy Lee, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

We had a great time. The lunch buffet was kind of limited but everything was good. The Italian and Mexican restaurants were great. Thanks Sarai for the Marquesitas! The drinks were OK. The house wine was great. The pool and beach were wonderful. But most of all the staff was excellent! There was a little crowd that made our stay really special... Thanks Roberto for the warm welcome and special care. Thanks Jorge (he prepared something special for me because I am allergic to Pineapple). Oscar from entertainment and the waiting staff: Rigoberto Lopez, Victor, Aldair, Daniel, 2 of the Ricardos and the Chef that brought us waya! Lol! Thank you all!
Irma, 3-night trip with friends
Verified Expedia guest review

6/10 Good

Pretty average. Our room never cooled down to a comfortable temperature so it was hard to sleep. I stayed at a 5 star resort the next night and the difference in food was huge. The food here was really average.
James, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Alisha, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff is amazing!!! Only draw back would be air conditioner may or may not work and hot water issues but we went to this resort with this in mind. Over all everything was really good.
Martina, 13-night trip
Verified Expedia guest review

10/10 Exceptional

Loved it Will be back
Sandra, 13-night trip
Verified Expedia guest review

10/10 Exceptional

Sean, 9-night trip
Verified Expedia guest review

10/10 Exceptional

This is our second stay there, all the staff are friendly.
Stephanie, 10-night trip
Verified Expedia guest review

6/10 Good

Property is pretty outdated. If your are ok with your room being 75deg F after being out in the sun all day, this is a place for you. If not, you are in for a rough vacation. Their ac units will NOT cool below 75 day or night. Buffets options are very limited. Wish I was told that no dinner areas are conditioned. Every dinning area is very not with no A/C
Erasmo, 3-night family trip
Verified Expedia guest review

4/10 Fair

The staff were fabulous. The bathroom was broke 5 of the 7 days in our room and the public ones. The food was not good and very limited.
Maryam, 7-night family trip
Verified Expedia guest review