Times-Union Center for the Performing Arts - 8 min walk
VyStar Veterans Memorial Arena - 18 min walk
EverBank Stadium - 3 min drive
Daily's Place - 3 min drive
Getting around
Jacksonville International Airport (JAX) - 20 min drive
Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 21 min drive
Jacksonville Station - 16 min drive
Jacksonville Central Station - 11 min walk
James Weldon Johnson Park Station - 13 min walk
San Marco Station - 16 min walk
Restaurants
Morton's The Steakhouse - 1 min walk
Super Food and Brew - 7 min walk
Spliff's Gastropub - 5 min walk
Ruby Beach Brewing - 4 min walk
River Club - 7 min walk
About this property
Hyatt Regency Jacksonville
Hyatt Regency Jacksonville puts you within a 15-minute drive of EverBank Stadium and Jacksonville Zoo and Gardens. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Market, one of 3 restaurants, which serves American cuisine and is open for breakfast and lunch. Other highlights at this eco-friendly hotel include a poolside bar, a 24-hour fitness centre and a fitness centre. The helpful staff and location get great marks from fellow travellers. Public transportation is only a short walk: Jacksonville Central Station is 11 minutes and James Weldon Johnson Park Station is 13 minutes.
Languages
English, Spanish
At a glance
Hotel size
951 rooms
Arranged over 19 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Express check-in/out available
Minimum check-in age – 21
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (2 total, up to 23 kg per pet)*
Service animals welcome
Restrictions apply*
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
On-site self-parking (USD 34 per day; includes in/out privileges)
On-site valet parking (USD 44 per day; includes in/out privileges)
On-site garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
3 restaurants
Bar/lounge
Poolside bar
Coffee shop
24-hour room service
Snack bar/deli
Travelling with children
Children's menu
What to do
Golfing nearby
Working away
Business centre
Conference space (116000 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour fitness centre
An outdoor pool
Banquet hall
Reception hall
Accessibility
Braille/raised signage
Lift
Assistive listening devices available
Room amenities
Be entertained
IPod docking station
Flat-screen television
Premium cable channels
Films for purchase
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
Free cot/infant bed
Freshen up
Private bathroom
Shower/bath combination
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Mobile key entry
Special features
Dining
Market – This coffee shop specialises in American cuisine and serves breakfast, lunch and light fare. Open 24 hours.
SHOR Seafood Grill – This restaurant specialises in seafood and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Tavern – This lobby lounge serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: USD 50 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 26.95 for adults and USD 10.95 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation (may vary based on length of stay)
Parking
Self-parking costs USD 34 per day with in/out privileges
Valet parking costs USD 44 per day with in/out privileges
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville
Frequently asked questions
Does Hyatt Regency Jacksonville offer free cancellation for a full refund?
Yes, Hyatt Regency Jacksonville does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Jacksonville?
Yes, there's an outdoor pool.
Are pets allowed at Hyatt Regency Jacksonville?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 23 kg per pet. There's a charge of USD 100 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Hyatt Regency Jacksonville?
Yes. Self-parking costs USD 34 per day. Valet parking costs USD 44 per day.
What are the check-in and check-out times at Hyatt Regency Jacksonville?
Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an on-site casino at Hyatt Regency Jacksonville?
No, this hotel doesn't have a casino, but bestbet Orange Park (21-min drive) is nearby.
What is there to do at Hyatt Regency Jacksonville and nearby?
Hyatt Regency Jacksonville has an outdoor pool and a 24-hour fitness centre.
Are there restaurants at or near Hyatt Regency Jacksonville?
Yes, there are 3 on-site restaurants, featuring American cuisine.
What's the area around Hyatt Regency Jacksonville like?
Hyatt Regency Jacksonville is located on the waterfront in Downtown Jacksonville, a short 4-minute walk from Florida Theatre and 8 minutes' walk from Times-Union Center for the Performing Arts. Travellers say that the hotel is in a great location.
Hyatt Regency Jacksonville Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
27 December 2024
Great hotel for Christmas Eve!
Beth
Beth, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 December 2024
Crystal
Crystal, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
Andrew
Andrew, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
18 December 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
The place to stay In Jacksonville when going to a game
Kevin
Kevin, 2-night family trip
Verified Hotels.com guest review
6/10 Good
16 December 2024
Bland
Pretty basic stay and average room, but pricey. Staff was lukewarm, not especially friendly. Parking garage was not convenient and staff failed to tell us important information regarding parking. Definitely not worth the money. We will not stay here again.
Jack
Jack, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 December 2024
Angela
Angela, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2024
Amanda
Amanda, 1-night trip
Verified Hotels.com guest review
6/10 Good
7 December 2024
Just ok, not worth money.
The hotel could use maintenance for elevators, escalator, the hot tub is filled with dirt.
The pictures on hotels.com don’t match pictures of actual rooms.
The room was clean. Hallways etc not so much.
Victoria
Victoria, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
Justin
Justin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 December 2024
Excellent location. We were here for the Jags game and easily walkable. Great to walk to restaurants afterwards too.
Louise
Louise, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Great one night stay
We had a great stay and experienced good customer service from the valet to the front desk check in. The hotel was very clean accommodating for our dog as well. The bed was the most comfortable we’ve experienced in the last 5 hotel stays with different chains. We stayed one night for the boat parade and would definitely stay again.
Ashley
Ashley, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 December 2024
Cockroach in the room… other than that it was ok!
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
29 November 2024
Great stay. Good location in Downtown Jax
Great stay at the Hyatt for a friend’s wedding. Good area to walk around downtown Jacksonville. Couple of small issues: 1.) Florida was having a cold front move through with temps in the lower 50’s at night. The room heater did not work well and it was fairly cold at night. 2.) I stayed on floor 7 and multiple elevator buttons would not light up when I scanned my card and pushed the floor button. It was a bit confusing if I was going to be able to get to my floor. Thankfully despite being not lit up, the elevator was able to open on the seventh floor.
Justin
Justin, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
All around great hotel!
Great location, great service, great view.
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Bill
Bill, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 November 2024
Great location
michael
michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Victoria
Victoria, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 November 2024
Jennifer
Jennifer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
nancy
nancy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
Sydette
Sydette, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
24 November 2024
We had an issue with the heat, it was very cold in the room. It took quite a while to fix but it did eventually get fixed. However the temperature was either too hot or too cold, we never found a comfortable setting.
The service and everyone we came in contact with was super helpful, friendly, and accommodating.
Krystal
Krystal, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 November 2024
Great job! Well done!
Jade at the front desk went above and beyond expectations!