Carretera Tulum, Boca Paila km 2.5, Tulum, QROO, 77780
What's nearby
Las Palmas Public Beach - 5 min walk - 0.5 km
Playa Paraiso - 13 min walk - 1.1 km
Tulum National Park - 6 min drive - 3.8 km
Tulum Mayan Ruins - 12 min drive - 7.7 km
Playa Ruinas - 19 min drive - 7.8 km
Getting around
Tulum Intl. Airport (TQO) - 59 min drive
Restaurants
Zona Arqueológica de Tulum - 12 min drive
Mulut Jach Ki - 10 min drive
Templo Dios del Viento - 19 min walk
La Fiesta Mexicana - 10 min drive
Playa Pescadores - 9 min walk
About this property
Playa Esperanza Hotel Tulum
When you stay at Playa Esperanza Hotel Tulum , you'll be within a 15-minute drive of Tulum Beach and Playa Paraiso. Guests indulge in beachside massages, then grab a bite to eat at the restaurant. Also, Tulum Mayan Ruins and Sian Ka'an Biosphere Reserve are within a short drive. Fellow travellers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
14 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free uncovered on-site self-parking
Other information
Designated smoking areas
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 9:00 AM–noon
Restaurant
What to do
On the beach
Free beach club
Snorkelling nearby
Services
Front desk (limited hours)
Tour/ticket assistance
Luggage storage
Free beach cabanas
Bike hire
Beach towels
Facilities
Mosquito nets
An outdoor pool
Spa services
Accessibility
Step-free path to entrance
Room amenities
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 for adults and USD 15 to 30 for children
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
This property accepts cash.
Also known as
Playa Esperanza Tulum Tulum
Playa Esperanza Hotel Tulum Hotel
Playa Esperanza Hotel Tulum Tulum
Playa Esperanza Hotel Tulum Hotel Tulum
Frequently asked questions
Does Playa Esperanza Hotel Tulum offer free cancellation for a full refund?
Yes, Playa Esperanza Hotel Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Playa Esperanza Hotel Tulum ?
Yes, there's an outdoor pool.
Are pets allowed at Playa Esperanza Hotel Tulum ?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Playa Esperanza Hotel Tulum ?
Yes, there's free self parking.
What are the check-in and check-out times at Playa Esperanza Hotel Tulum ?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
What is there to do at Playa Esperanza Hotel Tulum and nearby?
Have fun with nearby activities such as snorkelling and windsurfing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.
Are there restaurants at or near Playa Esperanza Hotel Tulum ?
Yes, there's an on-site restaurant.
What's the area around Playa Esperanza Hotel Tulum like?
Playa Esperanza Hotel Tulum is a short 13-minute walk from Playa Paraiso and 5 minutes' walk from Las Palmas Public Beach.
Playa Esperanza Hotel Tulum Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.6/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
8/10 Very good
24 December 2024
marc
marc, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Great hotel right on the beach beautiful sunrise!! Kept our luggage for the day great service
Bonnie
Bonnie, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 September 2024
Ronald
Ronald, 3-night trip
Verified Expedia guest review
10/10 Exceptional
5 September 2024
Playa Esperanza have my Heart. It is a beautiful place located in the jungle and beach and it was very quiet and loved every minute staying in the nature. Host were too friendly, kind, helpful and very understanding. I highly recommend this place to get away from all your worries and enjoy your stay with nature.
Nithya
Nithya, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
6 August 2024
Rider
Rider, 6-night trip
Verified Expedia guest review
10/10 Exceptional
5 August 2024
Playa Esperanza is the perfect place to unwind, it’s super ideal for a couples getaway or honeymoon. All the staff is super nice and helpful. The only downside for me, it’s that not all of their rooms have AC, they’re an eco friendly hotel and there is no fridge, iron or hair dryer, and they shut the power for a couple of hours as they are running on generators. But I love that they care about the environment!
Liliana
Liliana, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
Alondra
Alondra, 2-night trip
Verified Expedia guest review
10/10 Exceptional
24 May 2024
We stayed at the Maria Felix room and it has maybe the best view. The receptionist, staff, and servers were on top of it and know how to truly treat their customers.
Roy
Roy, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
26 April 2024
Robin
Robin, 4-night trip
Verified Expedia guest review
10/10 Exceptional
25 April 2024
Everything about it !!
Kenard
Kenard, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 April 2024
Navneet
Navneet, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 March 2024
Playa Esperanza provided exactly what we wanted
What a wonderful trip! Playa Esperanza and its amazing and friendly staff helped to make our trip an unforgettable experience. Oh, and the Caribbean located just 50-feet from our cabana might have helped as well. The resort, location, and overall vibe were just perfect and we can't wait to go back.
Stephen
Stephen, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 March 2024
Amazing!!! I continue to return multiple times a year!
Mary Beebe
Mary Beebe, 3-night trip
Verified Expedia guest review
10/10 Exceptional
2 March 2024
Charlotte
Charlotte, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
27 February 2024
ryan
ryan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 December 2023
Rana
Rana, 2-night trip
Verified Expedia guest review
8/10 Very good
20 December 2023
second time staying here and it was a pleasure. friendly kind staff and beautiful views
krystle
krystle, 2-night trip
Verified Expedia guest review
6/10 Good
15 December 2023
First I’d like to say that the staff was VERY nice, friendly , and accommodating. We felt welcomed and our requests were met. I will say if you’re looking for a true outdoorsy experience with nature, then this is the place. We stayed in the Celia Cruz room and it was interesting to say the least. The room was prettt small especially with our luggage but the view and distance to ocean was worth it! Each day we were welcomed with a surprise “poop” on the floor and during our first stay, the toilet stopped working, so as mentioned it was an interesting stay but we made the best of it for 4 days.
One thing that isnt mentioned and caught us by surprise is that ou do have to pay to enter the hotel zone because the hotel is on a national park. The fee is $3 daily (if you leave the area) otherwise you pay one time and they give you a wristband. For convenience RENT A CAR we learned the hard way and walked every where or took a taxi which can quickly add up. Having a car makes it easier for you to visit the centre and other nearby places because the taxi prices are pretty high. All in all I’d rate my experience a 7 out of 10 for the reason.
The best part aside from the views, would be the restaurants!! Soooo many delicious options to choose from! If you’re still reading and wondering if you should go, go for it! It’s the perfect place to reset your mind
Charessa
Charessa, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
29 November 2023
Excellent location and great service and staff! The beach to the hotel is amazing! Highly recommend
James
James, 2-night trip
Verified Expedia guest review
6/10 Good
27 November 2023
The property has a very outdoor cabin feel to it it was decent but not luxury. Its good for a person who likes more of the nature feeling. I personally prefer luxury with a hint of the natural feeling but it was okay.
Latasha
Latasha, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
13 November 2023
Omar
Omar, 3-night trip
Verified Hotels.com guest review
6/10 Good
7 November 2024
Adam
Adam, 3-night trip
Verified Hotels.com guest review
8/10 Very good
17 August 2024
Rodney
Rodney, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 August 2024
Increible hotel
Ame este hotel... Nuestra estacion fue simplemente espectacular... Las habitaciones son super romanticas y tienen un contacto tan tan especial con la naturaleza. De verdad que es un lugar espectacular. Eso si para entrar consideren que les van a cobrar el brazalete porque esta dentro del parque nacional de Tulum y hay guardia nacional y NOOO dejan meter nada de botellas de plastico asi que si llevas te las van a tirar.
A pesar de que hay que pagar un brazalete cada dia vale totalmente la pena es una joya de hotel.