2/10 Poor
20 December 2024
They treat you like a criminal
It is not a place to travel with your family. The day we arrived, there were some bottles of beer at the lobby's entrance. The place feels generally unsafe for a family.
The worst was the day we left. We were at an activity for my children and missed the checkout time, which was our fault. Still, they called us from the hotel as if we were criminals, threatening us, saying that they were going to take all our things and throw them away and that they were going to take our beloved dog to animal control. I apologized to the person, telling him that I was going to book an additional night right away to pay him, and again, with a threatening tone, he told me that I had 10 minutes to do it because he would take everything out on the street.
It was a very bad experience, but now I understand why it is one of the cheapest in the area. By the way, the towels were all old, and the hallways to the rooms were dirty. There was even a dirty sock on the floor that lasted our entire stay in one of them.
Alonso
Alonso, 2-night family trip
Verified Hotels.com guest review
