Crystalbrook Flynn offers a fantastic location, putting you only steps from Cairns Esplanade. Guests can visit the spa to indulge in deep-tissue massages, body wraps or facials, and Boadwalk Social serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers love the helpful staff and overall property condition.
Languages
English
At a glance
Hotel size
311 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Special check-in instructions
The property charges 1 per cent for credit card payments
Guests will receive smart lock details
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (AUD 15 per night)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:30 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Water dispenser
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Bike storage
Facilities
2 buildings/towers
Built in 2019
24-hour fitness centre
An outdoor pool
Bike parking
Full-service spa
At least 80% of food locally sourced
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local culture and ecosystem education
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Be entertained
55-inch Smart TV
Digital TV channels
Netflix
Streaming services
Home comfort
Air conditioning
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Premium bedding
Freshen up
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Water-efficient showers only
Water-efficient toilets only
Mobile key entry
Special features
Spa
Eleme has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is open selected days.
Dining
Boadwalk Social – Overlooking the ocean, this family restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Flynn's Italian – Overlooking the ocean, this family restaurant serves breakfast and dinner. Open daily.
Whiskey and Wine – Overlooking the ocean, this wine bar only serves dinner. Open daily.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Refundable deposits
Deposit: AUD 75 per accommodation, per day
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 38 for adults and AUD 15 for children
Credit card charges are subject to an extra charge of 1 per cent
Children & extra beds
Rollaway beds are available for AUD 60.0 per day
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds
Parking
Self-parking costs AUD 15 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system and eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
Crystalbrook Flynn Hotel
Crystalbrook Flynn Cairns
Crystalbrook Flynn Hotel Cairns
Flynn a Crystalbrook Collection Hotel
Frequently asked questions
Does Crystalbrook Flynn offer free cancellation for a full refund?
Yes, Crystalbrook Flynn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crystalbrook Flynn?
Yes, there's an outdoor pool.
Are pets allowed at Crystalbrook Flynn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crystalbrook Flynn?
Yes. Self-parking costs AUD 15 per night. Parking spaces may be limited.
What are the check-in and check-out times at Crystalbrook Flynn?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Crystalbrook Flynn?
No, this hotel doesn't have a casino, but Reef Hotel Casino (6-min walk) and Cazalys Cairns (5-min drive) are both nearby.
What is there to do at Crystalbrook Flynn and nearby?
Crystalbrook Flynn has a spa and an outdoor pool, as well as a 24-hour fitness centre.
Are there restaurants at or near Crystalbrook Flynn?
Yes, Boadwalk Social offers ocean views.
What's the area around Crystalbrook Flynn like?
Crystalbrook Flynn is a short 1-minute walk from Cairns Esplanade and 4 minutes' walk from Cairns Night Markets. The local area is considered walkable, as well as being good for shopping.
Crystalbrook Flynn Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
10 January 2025
They have the kindest and efficient check in personnel.
Alicia
Alicia, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
10 January 2025
Beautiful hotel in a great location next to many restaurants and bars. The biggest disappointment is the only bar that is opened in the hotel closed at 8:30pm. The staff were lovely and friendly.
Linda
Linda, 1-night trip
Verified Hotels.com guest review
2/10 Poor
6 January 2025
Theresa
Theresa, 2-night trip
Verified Hotels.com guest review
8/10 Very good
5 January 2025
Very nice
Nice hotel, I would say it’s more of a resort than a hotel. A few nice dining options and great convenient locations. I would stay again.
Ben
Ben, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 January 2025
Andrew
Andrew, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 December 2024
Great location. Close to the major attraction like the public pool and pick up points for tour. Also the Night Market is right next door for food. The hotel also has 2 small pools as well that is shaded from the sun.
Dennis
Dennis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Adrian
Adrian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 December 2024
Jennifer
Jennifer, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Verified traveller
6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Claire
Claire, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Josh
Josh, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 December 2024
Kannika
Kannika, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
8 December 2024
Craig
Craig, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
J D
J D, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2024
Great spot
Great location, breakfast & people!
Mary
Mary, 2-night trip
Verified Hotels.com guest review
6/10 Good
15 November 2024
Vinay
Vinay, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Shari
Shari, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Karen
Karen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Great stay overlooking the esplanade. A little confusing with the different elevators
Karen
Karen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Verified traveller
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 October 2024
Awesome stay
Location was great close to everything
Ronald
Ronald, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 October 2024
Great customer service
Great customer service, very happy with my stay.
Verified traveller
3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 October 2024
Israel
Israel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 October 2024
Ketan
Ketan, 5-night trip
Verified Expedia guest review
10/10 Exceptional
15 October 2024
My daughter and I spent last week at the Cairns, Crystalbrook Flynn. From the check-in procedure to the check-out procedure, we were treated very well by all staff. The reception staff including Michaela, housekeeping, bar and restaurant staff were all pleasant, helpful, knowledgeable and respectful.
Five star location.
Our stay was an absolute delight. Thank you.