Holiday Inn Express Melbourne Southbank, an IHG Hotel
Holiday Inn Express Melbourne Southbank, an IHG Hotel offers a great location, putting you within a 15-minute walk of Collins Street and Crown Casino. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Great Room Restaurant, which serves breakfast, lunch and dinner. Other highlights include a bar/lounge and a snack bar/deli. The helpful staff and overall value get great marks from fellow travellers.
Languages
English, Italian
At a glance
Hotel size
345 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10:00 AM
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 1.9 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (AUD 35 per night; includes in/out privileges)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Working away
24-hour business centre
4 meeting rooms
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Bike storage
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
Television in common areas
24-hour fitness centre
Bike parking
At least 80% of lighting from LEDs
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Step-free path to entrance
Room amenities
Be entertained
49-inch Smart TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board
Window screens
Sleep well
Hypo-allergenic bedding
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Free cot/infant bed
Freshen up
Private bathroom
Hydromassage shower head
Shower only
Eco-friendly toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Mini fridge
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Great Room Restaurant – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.9 per cent
Parking
Self-parking costs AUD 35 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Express Melbourne Southbank Hotel
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Holiday Inn Express Melbourne Southbank
Holiday Inn Express Melbourne Southbank, an IHG Hotel Hotel
Holiday Inn Express Melbourne Southbank, an IHG Hotel Southbank
Frequently asked questions
Does Holiday Inn Express Melbourne Southbank, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express Melbourne Southbank, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express Melbourne Southbank, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Melbourne Southbank, an IHG Hotel?
Yes. Self-parking costs AUD 35 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Holiday Inn Express Melbourne Southbank, an IHG Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Holiday Inn Express Melbourne Southbank, an IHG Hotel?
No, this hotel doesn't have a casino, but Crown Casino (14-min walk) is nearby.
What is there to do at Holiday Inn Express Melbourne Southbank, an IHG Hotel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Holiday Inn Express Melbourne Southbank, an IHG Hotel?
Yes, there's an on-site restaurant, Great Room Restaurant.
What's the area around Holiday Inn Express Melbourne Southbank, an IHG Hotel like?
Holiday Inn Express Melbourne Southbank, an IHG Hotel is a short 7-minute walk from Flinders Street Station and 10 minutes' walk from Collins Street. Travellers give top marks for the hotel's prime location.
Holiday Inn Express Melbourne Southbank, an IHG Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
20 December 2024
Happy holiday inn
We travelled to Melbourne for a concert at the Rod Laver Arena which was about a 20 min fairly easy walk. The hotel was also within walking distance to tram and train and Southbank. Great location and great breakfast with lots of variety. I would stay again, good value for money, nice room and friendly staff.
Donna
Donna, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
19 December 2024
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Excellent hotel. Location was perfect.
The hotel comes across as quite new and very well done. I could not fault anything a hint. You can book a hotel car parking. Had reception by scanning a QR code headroom for the car park is 2.1 m
Daryl
Daryl, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2024
Carissa
Carissa, 3-night trip
Verified Hotels.com guest review
8/10 Very good
25 November 2024
Mark
Mark, 2-night trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Great place to stay
Great place to stay. Centrally located to where we were going, making it easy to walk everywhere. Price is great with an excellent breakfast included. Only down side: Internet is very slow and bathroom doors close with a bang.
Justine
Justine, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Katrina
Katrina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Nicole
Nicole, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Pleasant surprise.
Couldn't have been more surprised by how close we were to everything in the city.So central for our needs.25 min walk to Marvel Stadium ,5minutes and your on southbank.
From our arrival to checking in ,staff were very friendly,our room was very clean,everything you need for a comfortable stay. Breakfast was more than adequate and again, the staff said good morning ,as they cleaned fresh tables for you to enjoy your breakfast.Car parking was easy and we look forward to booking again.
Lissa
Lissa, 1-night trip
Verified Hotels.com guest review
8/10 Very good
22 October 2024
Slow and poor service.
I've stayed many times at this hotel, and other Holiday Inn hotels in Australian and overseas, but this was easily the worst check-in experience - more than 20 minutes of waiting. Ignored the pre-booked parking as part of the booking and made us book via a QR code on the counter. Then when we returned from dinner it took 20 minutes to get into the room because the lifts were barely operating. No answer of the phone or the call button downstairs.
Kevin
Kevin, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Melb trip
Great accommodation, close to restaurants and bars. Nice breakfast and lovely bar and balcony.
Fiona
Fiona, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
9 October 2024
Great Breakfast
Great breakfast. Staff great.
Entrance to property not the best. Tiles in bathroom cracked. Bathroom not cleaned properly as had stains.
Quality of budget hotel, so over priced.
A'Savvy
A'Savvy, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 October 2024
All was great, except for the bed.
The mattress was horrible, the absolute worst I've ever attempted to sleep on.
Who should i send my chiropractor's bill to?
Rob
Rob, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Family night away
Perfect location and perfect room for the whole family. Parking and breakfast were included and breakfast was amazing.
Sasha
Sasha, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 September 2024
Gail
Gail, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Very convenient
John
John, 4-night trip
Verified Expedia guest review
8/10 Very good
25 September 2024
Staff were very helpful from check in to the breakfast staff. thank you
Philip
Philip, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
24 September 2024
Centrally location Hotel close to where are function was. Included breakfast was great
Minor issues were the access to the carpark is only really suitable for smaller cars and the air conditioning was set for winter conditions and I could only turn it down to 21.5° C
Lindsay
Lindsay, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
23 September 2024
ALL GREAT
Dennis
Dennis, 6-night trip
Verified Hotels.com guest review
8/10 Very good
21 September 2024
Alfio
Alfio, 1-night trip
Verified Hotels.com guest review
8/10 Very good
20 September 2024
Stay was great. Only issue was the air conditioning not going cold and it was hard to sleep.
Verified traveller
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 September 2024
Phillip
Phillip, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 September 2024
Great service, very clean and easy walk to southbank. Will stay here again in the future.