John F. Kennedy International Airport (JFK) - 57 min drive
Grand Central - 42 St. Station - 18 min walk
New York W 32nd St. Station - 21 min walk
Penn Station - 22 min walk
50 St. Station (Broadway) - 2 min walk
7 Av. Station (E 53rd St.) - 2 min walk
50 St. Station (8th Av.) - 4 min walk
Restaurants
Ellen's Stardust Diner - 2 min walk
McDonald's - 1 min walk
Shake Shack - 2 min walk
Beast & Butterflies - 1 min walk
Gallagher's Steak House - 1 min walk
About this property
M Social Hotel Times Square New York
M Social Hotel Times Square New York features a rooftop terrace and puts you only steps from Broadway. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this eco-friendly hotel include a snack bar/deli and a terrace. Fellow travellers like the central location for the sightseeing and because it's only a short walk to public transportation: 50 St. Station (Broadway) is 2 minutes and 7 Av. Station (E 53rd St.) is 2 minutes.
Languages
Arabic, English, French, German, Italian, Spanish
At a glance
Hotel size
480 rooms
Arranged over 33 floors
Arriving/Leaving
Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in/out available
Minimum check-in age – 18
Check-out time is 11:00 AM
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total, up to 34 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Off-site parking nearby (USD 55 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Beast & Butterflies – This bar specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 40.16 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 13.5 for children
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per pet, per stay
Parking
Parking is available nearby and costs USD 55 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.
Also known as
New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York
Frequently asked questions
Does M Social Hotel Times Square New York offer free cancellation for a full refund?
Yes, M Social Hotel Times Square New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at M Social Hotel Times Square New York?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 34 kg per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.
What are the check-in and check-out times at M Social Hotel Times Square New York?
Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out are available.
Is there an on-site casino at M Social Hotel Times Square New York?
No, this hotel doesn't have a casino, but Resorts World Casino (22-min drive) is nearby.
What is there to do at M Social Hotel Times Square New York and nearby?
M Social Hotel Times Square New York has a fitness centre and an arcade.
Are there restaurants at or near M Social Hotel Times Square New York?
Yes, Beast & Butterflies offers American cuisine.
What's the area around M Social Hotel Times Square New York like?
M Social Hotel Times Square New York is in Manhattan, a short 2-minute walk from 50 St. Station (Broadway) and 4 minutes' walk from Times Square. Travellers say that the area is very central and good for sightseeing.
M Social Hotel Times Square New York Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
25 December 2024
Heater too warm in the room
The only complaint we have about this hotel is the heater/ac. It was way too hot and there’s no way to turn the heat down or to turn on cold air. Even my husband who usually prefers to be warm than cold said it was too hot in the room.
Annie
Annie, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
23 December 2024
Family vacation to NYC
We had a great time at M social hotel for a family vacation. The location is great with easy access to restaurants, shopping and lots of tourist attractions. The staff were friendly and helpful. We would definitely stay here again.
Patrick
Patrick, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 December 2024
Solid Times Square Choice
Great location, helpful friendly staff. Nice room, great view.
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
21 December 2024
Amazing location in relation to activities and places. The elevators are a problem that needs to be addressed. Other than that its an awesome place to stay.
ronald
ronald, 4-night trip
Verified Hotels.com guest review
4/10 Fair
20 December 2024
simone
simone, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
20 December 2024
M Social willl be our go to in NYC from now on
The hotel looked exactly like the pictures on line. Extremely clean and quite. Perfect location to highlights of NYC. We had a Times Square view from our room. Did not like that the first 2 nights there, the entire bar was rented out for parties. Recommend weekday stay though. We paid $2500+ for Thursday - Sunday (Christmas season though). The day we left the rate was less than $400/night. Overall, great place to stay. I will definitely stay there our next trip.
AMY
AMY, 3-night trip
Verified Hotels.com guest review
2/10 Poor
19 December 2024
Chris
Chris, 4-night trip
Verified Hotels.com guest review
6/10 Good
18 December 2024
500 additional bill
Got billed for extra 500 smoke in my room that came from hallway. Unable to have it removed. We dont smoke
Verified traveller
4-night trip
Verified Hotels.com guest review
2/10 Poor
17 December 2024
Gabriel
Gabriel, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
17 December 2024
8 out of 10!
The stay was great! Was concerned about the room size so was pleasantly surprised about the amount of space. My biggest issues would be no coffee maker in room and the elevators were often overloaded. I didn’t love the 2 elevator rides. Otherwise great hotel and would stay again!!
Jennifer
Jennifer, 4-night trip with friends
Verified Hotels.com guest review
6/10 Good
15 December 2024
Not ideal for families but well located
Times Square location is very good. Blackout curtains could have been better and noise at night in the lower floors from the lobby party situation was pretty loud for many hours. It was clean, staff were all professional.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
15 December 2024
Cordell
Cordell, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 December 2024
Best Kept Secret?
Hands down a WONDERFUL experience. The staff was welcoming and helpful, especially Edward. The location is central to the Broadway and 7 trains, and Times Square. The room was clean and the lobby has a nice vibe. I look forward to returning! (And I NEVER leave reviews.)
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
12 December 2024
Philip
Philip, 5-night trip
Verified Hotels.com guest review
8/10 Very good
11 December 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 December 2024
Melina
Melina, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 December 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 December 2024
MSocial December 2024
Great stay at a very friendly place. Great location near times square, Carnegie hall, and theatres. Loved the staff, the bar, and the food. We were treated very well by everyone. The fragrance free hypoallergenic rooms towels and bedding was a huge plus for us. We will be back!
Raymond
Raymond, 2-night trip
Verified Hotels.com guest review
8/10 Very good
4 December 2024
Times Sq convenience + comfort
We were only here for a night but I’d say we had an overall good experience. The check in staff was polite. This is a very busy property and there can be a wait for the elevator. We are here in December and in Christmas season so the foot traffic is definitely at an all time high. It was our 10th anniversary and the hotel left a hand written note and a bottle of rose in our room, which was a nice touch. The rooms were small but clean. The beds weren’t so comfortable but had city views. The rooftop is probably the best part of booking this property because you get an amazing view of Times Square from here. The lobby is also really cozy and decorated well. The concierge downstairs went above and beyond in helping us locate a lost purse that I accidentally left in a cab which they arranged. It was almost miraculous how they tracked down the taxi driver and helped me get it back. So thank you gentleman for that!! Everything was walkable from here. I’d stay here again just for the convenience of that.
Nishant
Nishant, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Narmeet
Narmeet, 5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 December 2024
Julie
Julie, 4-night trip
Verified Hotels.com guest review
6/10 Good
2 December 2024
Not Our Best Hotel Experience.
This hotel was super convenient, located at the beginning of Times Square. There were many options for food in the area.
Our issue was the staff. Check in went fine but they did not seem welcoming. The main lobby area was chaotic and the elevators to the street were quite slow so people would be lining up for the next one.
We had other reasons to not like the hotel, bit we will keep those to ourselves.