8/10 Very good
20 January 2025
Our Personal Review
1st time at this hotel.
First impressions great. Reception - check-in, was good staff friendly. Lifts are a good size. Twin room- layout good - furniture works it flows i really like the overall feel of both our room & bathroom. The positioning of the toilet i like. Shower good size.
Our room was straight through coming off the lift. Works for us.
The colours the decor the design in our room we really like. The overall hotel itself is fresh and newish still.
The heating/air con in the room was great. If got too hot could quickly cool it and vice versa- findings the balance took a bit of tweeking but once there all good.
Breakfast was good varied choices, we stayed 2 nights so the breakfasts had changes to them each day.
We are definitely going to come back when the horse racing day is on & select a racecourse facing room as this would be fab to sit and watch from your bedroom window as big floor to celiing windows.
Ideally they have one thats accesable & double/king bed instead.
As a hotel we would give overall a 7/8 out of 10.
** a couple of points that would elavate things. **
Pillows - these were not comfortable far too soft and the other far too flat. plus side we were given a extra 2 pillows but we could of had 4.
Mattress while great quality a bit too hard maybe a thicker topper would give the balance.
The base of the bed a divan type its shiny wood type- the mattress moves trying to get on the bed -
*Ideally fixers could be added on 4 corners sort issue.
Heather
Heather, 2-night trip
Verified Hotels.com guest review
