Crystalbrook Vincent features a rooftop terrace and puts you a short five-minute drive from Brisbane Showgrounds and Roma Street Parkland. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Polpetta, which serves Italian cuisine and is open for dinner. This luxurious hotel also features a poolside bar, a 24-hour fitness centre and a snack bar/deli. The helpful staff and location get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
166 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The property charges 3.35 per cent for credit card payments
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Off-site parking within 3 ft (AUD 40 per night); booking required; discounts available
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Poolside bar
Room service (limited hours)
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
Art supplies
Fence around the pool
Working away
3 meeting rooms
Conference space (425 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Porter/bellhop
Free bike hire
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2019
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness centre
An outdoor pool
Art gallery on-site
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally owned and organised tours and activities
Local artist showcase
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Water dispenser
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Raised toilet seat
Low-height worktop and sink
Grab bar near toilet
Bathroom emergency pull cord
Area rugs in room
Hardwood flooring in room
Room amenities
Be entertained
Smart television
Films for purchase
Home comfort
Climate-controlled air conditioning and heating
Minibar
Espresso maker
Electric kettle
Dressing gowns and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
What to enjoy
In-room massage
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
Reusable coffee/tea filters
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Polpetta – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Fiume Rooftop Bar – This rooftop bar only serves light fare. Open selected days.
Awards and affiliations
Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately AUD 15 to 38 per person
Credit card charges are subject to an extra charge of 3.35 per cent
Children & extra beds
Rollaway beds are available for AUD 50.0 per night
Parking
Parking is available nearby and costs AUD 40 per night (3 ft away)
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Crystalbrook Vincent (formerly The Fantauzzo)
Art Series The Fantauzzo
Crystalbrook Vincent Hotel
Crystalbrook Vincent Brisbane
Crystalbrook Vincent Hotel Brisbane
Crystalbrook Vincent (formerly The Fantauzzo)
Frequently asked questions
Does Crystalbrook Vincent offer free cancellation for a full refund?
Yes, Crystalbrook Vincent does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crystalbrook Vincent?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Crystalbrook Vincent?
Sorry, pets aren't allowed.
Is parking offered on site at Crystalbrook Vincent?
Yes. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Crystalbrook Vincent?
Check-in start time: 2:00 PM; check-in end time: 5:30 AM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at Crystalbrook Vincent?
No, this hotel doesn't have a casino, but Treasury Casino (20-min walk) is nearby.
What is there to do at Crystalbrook Vincent and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness centre.
Are there restaurants at or near Crystalbrook Vincent?
Yes, Polpetta offers Italian cuisine.
What's the area around Crystalbrook Vincent like?
Crystalbrook Vincent is a short 20-minute walk from Brisbane Showgrounds and 6 minutes' walk from Story Bridge. Travellers love the hotel's prime location.
Crystalbrook Vincent Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
29 December 2024
Everything was amazing, great little rooftop pool and bar with a view, rooms very clean and the beds super comfortable
Only issue I had was I requested an extended checkout as we were about to embark on a long trip back home (which I did let the reception know) however was told it was $45per hour and had strict no complimentary policy, I think it would be an Above and Beyond service if there was availability (which there was) a 30-45mins extended checkout would have made our experience a little more pleasant than rushing out the door, just a tip to consider
Amrinder
Amrinder, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 December 2024
Views and great food.
Always love staying here. A river room this time gave us lovely views. And a snack at Fiume restaurant was great.
Tracey
Tracey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 December 2024
Marian
Marian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 December 2024
Danielle
Danielle, 3-night trip
Verified Hotels.com guest review
8/10 Very good
8 December 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
4 December 2024
Victoria
Victoria, 1-night business trip
Verified Hotels.com guest review
6/10 Good
2 December 2024
Sarah
Sarah, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 November 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Amazing hotel! Loved everything about the hotel! Highly recommend
Rod
Rod, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Amy
Amy, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Carl
Carl, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 November 2024
Brilliant as always
Brilliant as always. Staff ever so helpful and the property itself thoughtfully designed and well maintained.
Andrew
Andrew, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 November 2024
Boris
Boris, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 November 2024
Luke
Luke, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 October 2024
Iconic
Fantastic place to stay as so close to everything - beautiful hotel and art
Kay
Kay, 4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Richard
Richard, 2-night trip
Verified Hotels.com guest review
8/10 Very good
27 October 2024
Good overall
Lovely room and comfortable bed. There is a bit of noise from the restaurants and bars opposite, not enough to stop me sleeping but a light sleep might find it more difficult. Quite expensive.
Annette
Annette, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
One night only - wish it was more!😃
We only stayed one night, so didn't get to use the facilities like the gym or pool. However, interaction with staff was lovely and pleasant. Room was fantastic and spacious. Loved the location as it was close to the city cat ( went to the powerhouse) and Felons.
I also saw that they have bikes that you can use while you stay, however, we didn't use as we walked or got the city cat.
Great stay. Will definitely stay again. Perfect location.
Vanessa
Vanessa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Steve
Steve, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Taylor
Taylor, 2-night trip
Verified Hotels.com guest review
8/10 Very good
2 October 2024
Great hotel overall, my only issue was there was no availability to watch anything other than free to air TV, I was looking forward to watching a movie.
Louise
Louise, 2-night trip
Verified Wotif guest review
2/10 Poor
1 October 2024
Check in and check out process was a nightmare… had almost $1000 put on “hold” instead of just paying the account.
Reception staff didn’t seem to understand how anything worked and couldn’t give me straight answers on anything.
Ross
Ross, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
1 October 2024
Great!
Jeremy
Jeremy, 1-night business trip
Verified Wotif guest review
10/10 Exceptional
30 September 2024
Bronwyn
Bronwyn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
It was an absolute delight to stay at this hotel. The location is perfect and the staff are amazing.