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All properties in Pontianak, West Kalimantan, Indonesia

Hotel Neo Gajah Mada Pontianak by ASTON

3.5-star hotel in Pontianak with restaurant and bar/lounge

  • Free WiFi and free parking
From
S$29

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  • Lobby
  • Lobby
  • Neo Room - Bathroom
  • Orion Room - Bathroom
  • Lobby
Lobby. Image 1 of 20.
1 / 20Lobby
Jalan Gajah Mada No. 177, Pontianak, 78121, Kalimantan, Indonesia
7.4.Good.
  • The room air conditioner is poor, hardly working and not cool.

    May 6, 2019

  • Hotel Bersih, makanan ok, nyaman hotelnya, staff ramah

    Mar 8, 2020

See all 19 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable from July 1 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services
    • Free WiFi
    • Free parking
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 105 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Business center
    • 24-hour front desk

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Television
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities

    What’s around

    • Heart of Pontianak
    • Gajah Mada Shopping Complex - 6 min walk
    • Ayani Mega Mall - 24 min walk
    • Alun Alun Kapuas - 30 min walk
    • Equator Monument - 6.9 mi / 11 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Neo Room
    • Orion Room

    What’s around

    Landmarks

    • Heart of Pontianak
    • Gajah Mada Shopping Complex - 6 min walk
    • Ayani Mega Mall - 24 min walk
    • Alun Alun Kapuas - 30 min walk
    • Equator Monument - 6.9 mi / 11 km

    Getting around

    • Pontianak (PNK-Supadio) - 15 min drive
    map
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    Jalan Gajah Mada No. 177, Pontianak, 78121, Kalimantan, Indonesia

    At a glance

    Hotel size

    • This hotel has 105 rooms
    • This hotel is arranged over 13 floors

    Arriving/leaving

    • Check-in time 2 PM-midnight
    • Check-out time is 11:30 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • No cribs (infant beds)

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Free offsite parking nearby

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)

    Working away

    • Business center
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage

    Facilities

    • Elevator
    • Safe-deposit box at front desk

    Languages Spoken

    • English
    • Indonesian

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Slippers
    • Iron/ironing board (on request)

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 32-inch LED TV
    • Cable TV channels

    Stay connected

    • Free WiFi

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Fees & policies

    Optional extras

    • Buffet breakfast is offered for an extra charge of IDR 80000 for adults and IDR 40000 for children (approximately)

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

    Individually-wrapped food options are available for breakfast and through room service.

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Hotel Neo Gajah Mada
    • Hotel Neo Gajah Mada Pontianak by ASTON Hotel
    • Hotel Neo Gajah Mada Pontianak by ASTON Pontianak
    • Hotel Neo Gajah Mada Pontianak by ASTON Hotel Pontianak
    • Neo Gajah Mada Pontianak
    • Neo Gajah Mada
    • Hotel Neo Gajah Mada Pontianak

    *See fees & policies for additional details or extra charges

    FAQs

    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Sorry, pets aren't allowed.
    • You can check in from 2 PM - midnight. Check-out time is 11:30 AM.
    • Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to March 1 2022 (dates subject to change). Nearby restaurants include Gajah Mada Restaurant (5-min walk), Dynasty Chinese Restaurant (7-min walk), and Abang Kepiting (8-min walk).
    7.4.Good.
    • 10.0.Exceptional

      Cap Goh Meh

      Very nice hotel, i stay 3 days for cap goh meh event. located on center of the city. ( gajah mada ). Easy to go everywhere, a lot of food stall and nice restaurant. Staff all are super friendly. I have no complaint about. Will be back when im in pontianak again.

      3 night family trip, Feb 4, 2020

      Verified Hotels.com guest review

    • 10.0.Exceptional

      modern and affordable

      2 night family trip, Sep 4, 2019

      Verified Expedia guest review

    • 6.0.Good

      Location is good. Cafeteria located on 11/f, the highest in the city. Has panoramic view of the city, excellent. The amenities is terrible, towel has holes and black. The toilet has rusting colour!

      DORIAN, 1 night trip, Jul 25, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      For the price of this hotel I felt I got a fantastic deal! The outside of the hotel looks plain but once you step through the doors into the gleaming lobby it was a really wonderful hotel! The staff was friendly, helpful, and efficient and the room was great! The room was very modern with a strong air conditioner, a fridge, a clean and modern bathroom, and a very comfortable bed. The room included breakfast which was on the 11th floor with a fantastic view! Breakfast was a big buffet with something for everyone😀 I only had one night here but i would definitely stay here again if I were to return to Pontianak.This had to be the best deal in town!

      1 night trip, Jul 16, 2019

      Verified Expedia guest review

    • 8.0.Very good

      Rather noisy at night from the music downstairs. I stayed on the third floor. The towel had some odors I think it was not dried completely. Other than that, the hotel is very good for its price. Location is great and very close to all the restaurants. I would stay there again.

      Kwet Fong, 2 night family trip, Mar 6, 2019

      Verified Hotels.com guest review

    • 4.0.Fair

      noisy, smaller room, a few dishes for breakfast, location ok but have no parking space infront of hotel so hard to pick and up customer with bagagge

      2 night trip with friends, Feb 16, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      excellent stay for us very good location - for food (especially) I love the ladies with the white wigs

      4 night family trip, Jan 15, 2019

      Verified Expedia guest review

    • 2.0.Poor

      다시는 가지않으리

      위치는 사내지만 24시간 차소리 오토바이 소리 정말 최악이었습니다 식사또한 정말 ㅠㅠ 다시는 가고싶지않습니다

      4 night romance trip, Jul 28, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      地點方便,早餐在11樓可眺望巿內風光,只可惜房間的煙味很重,住了3天,整箱衣服都被薰到全是煙味。但其他服務都很滿意。

      Yp, 4 night trip, Apr 27, 2019

      Verified Expedia guest review

    • 4.0.Fair

      染みつきのシーツ

      設備とサービスに劣化が目立つ。染みのついた寝具で部屋の掃除もあまり行き届いていない。朝食もサービスが追い付かず十分な量がなかった。市内中心部の便利な場所にある。

      1 night business trip, Mar 10, 2019

      Verified Hotels.com guest review

    See all 19 reviews