10/10 Exceptional
13 August 2023
Great place for family stay
Chenyang
Chenyang, 3-night family trip
Verified Hotels.com guest review
The Residence Bintan
Bintan beachfront hotel with spa, outdoor pool
Choose dates to view prices
The Residence Bintan
Photo gallery for The Residence Bintan
Overview of The Residence Bintan
9.2 out of 10 Superb
9.2/10 Superb
Property highlights
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153
Main amenities
- Daily housekeeping
- On a private beach
- 2 restaurants and bar/lounge
- Full-service spa
- Outdoor pool
- Free children's club
- Free airport shuttle
- Free ferry terminal shuttle
- Fitness centre
- Steam room
- Free use of bicycles
- Children's pool
For families
- Children stay free
- Free cots/infant beds
- Babysitting (surcharge)
- Children's pool
- Playground on site
- Children's club (free)
Room options
View all photos for Deluxe Villa, 1 Bedroom, Beachfront
Deluxe Villa, 1 Bedroom, Beachfront
View all photos for Villa, 1 Bedroom, Beachfront
Villa, 1 Bedroom, Beachfront
View all photos for Villa, 2 Bedrooms, Beachfront
Villa, 2 Bedrooms, Beachfront
View all photos for Room, 1 Bedroom, Terrace (Garden)
Room, 1 Bedroom, Terrace (Garden)
View all photos for Deluxe Villa, 1 Bedroom, Sea View
Deluxe Villa, 1 Bedroom, Sea View
View all photos for Garden Suite (Upper)
Garden Suite (Upper)
View all photos for Sea View Suite (Upper)
Sea View Suite (Upper)
About this area
What's nearby
- On a private beach
- Tanjung Pinang Ferry Terminal - 43 min drive
Getting around
Restaurants
- Dapur Mimi - 20 min drive
- Kedai Kopi Wani - 20 min drive
- Kedai Kopi Cahaya - 21 min drive
- Kedai Kopi CAHAYA Special Otak-Otak - 21 min drive
- Kedai kopi "ARMED" - 20 min drive
About this property
The Residence Bintan
Languages
Chinese (Mandarin), English, Indonesian
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Social distancing
Guest accommodations are accessible via mobile device
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
At a glance
Hotel size
- 127 rooms
- Arranged over 2 floors
Arriving/Leaving
- Check-in time from 3 PM until 9 PM
- Minimum check-in age – 16
- Check-out time is noon
Restrictions related to your trip
- Check COVID-19 restrictions
Special check-in instructions
- Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
- This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival
- This property doesn't offer after-hours check-in
- For more details, please contact the property using the information on the booking confirmation
- This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.
Required at check-in
- Credit card, debit card or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 16
Children
- Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
- Babysitting*
- Supervised childcare*
- Free children's club
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free Wi-Fi in rooms (speed: 25+ Mbps)
Parking
- Free on-site self-parking
Transfers
- Free airport shuttle on request (available 24 hours a day)*
- Free ferry terminal shuttle*
Off-site
- Area shuttle within 25 kilometres*
- Shopping centre shuttle*
Other information
- Smoke-free property
Property amenities
Food and drink
- 2 restaurants
- Bar/lounge
- Poolside bar
- Private dining
- 24-hour room service
Travelling with children
- Children stay for free (see details)
- Free children's club
- Children's pool
- Playground
- Supervised childcare (surcharge)
- Children's menu
- Children's games
- Toys
- Paddleboard on site
- Bodyboard on site
What to do
- On a private beach
- Archery
- Hiking/biking trails
- Kayaking
- Boat tours
- Snorkelling
- Fishing
- Bodyboard on-site
- Paddleboard on-site
- Hiking/biking trails nearby
Working away
- Business centre
- Meeting room
- Conference centre (484 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car hire
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in reception
- Luggage storage
- Free bike hire
- Pool loungers
- Pool umbrellas
- Water sports equipment
- Bodyboard on-site
- Paddleboard on-site
Facilities
- Built in 2017
- Safe-deposit box at front desk
- Garden
- Picnic area
- Terrace
- Library
- Fitness centre
- An outdoor pool
- Arcade/games room
- Bike parking
- Full-service spa
- Steam room
Accessibility
- Lift
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible restaurant
- Accessible airport shuttle
Room amenities
Be entertained
- Flat-screen television
- Premium cable channels
Home comfort
- Air conditioning
- Ceiling fan
- Minibar
- Coffee/tea maker
- Dressing gowns and slippers
- Window screens
Sleep well
- Blackout curtains
- Turndown service
- Single sofa bed
- Premium bedding
- Free cot/infant bed
- Rollaway/extra bed (surcharge)
What to enjoy
- Balcony
Freshen up
- Private bathroom
- Shower/bath combination
- Free toiletries
- Towels
Stay connected
- Desk
- Complimentary wireless Internet access (speed of 25+ Mbps)
- Electrical adapters/chargers
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe (laptop compatible)
- Mobile key entry
- Guidebooks/recommendations
- Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Dining
The Dining Room – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Rica Rica – This restaurant only serves dinner. A children's menu is available. Open daily.
Pool Bar – This bar only serves light fare. Open daily.
Fees & policies
Refundable deposits
- Deposit: IDR 1000000.0 per night
Optional extras
- Local area shuttle and shopping centre shuttle services are offered for an extra charge
- Housekeeping is available for an additional fee
Children & extra beds
- Supervised childcare is available for an extra charge
- Babysitting is available for an extra charge
- Rollaway beds are available for IDR 720000 per night
Pool, spa, & gym (if applicable)
- Pool access available from 9:00 AM to 6:00 PM
- Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Hygiene & cleanliness
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.
Individually wrapped food options are available through room service.
Policies
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
Also known as
Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan
Frequently asked questions
Reviews
9.2
Superb
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Very good
17 July 2023
Lee Kiat
Lee Kiat, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 July 2023
Josephine
Josephine, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 June 2023
Kenneth
Kenneth, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
6 May 2023
Great stay except for tar.
Verified traveller
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 April 2023
Maggie
Maggie, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 March 2023
Lisa
Verified Expedia guest review
8/10 Very good
8 March 2023
Vivienne
Vivienne, 2-night trip
Verified Expedia guest review
8/10 Very good
23 January 2023
Cruz
Cruz, 3-night trip
Verified Expedia guest review
10/10 Exceptional
17 January 2023
Fabulous getaway
chandra
chandra, 2-night family trip
Verified Hotels.com guest review