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All properties in Bintan, Bintan, Riau Islands, Indonesia
1 room, 2 adults

The Residence Bintan

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153, Indonesia

Bintan beachfront hotel with spa and outdoor pool
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Amazing stay would love to stay againMar 12, 2020
  • AMAZING resort. Loved the details from room, facilities, yoga (even all the mats were…Mar 6, 2020

The Residence Bintan

from S$152
  • Villa, 1 Bedroom, Beachfront
  • Deluxe Villa, 1 Bedroom, Beachfront
  • Deluxe Villa, 1 Bedroom, Sea View
  • Room, 1 Bedroom, Terrace (Garden)
  • Villa, 2 Bedrooms, Beachfront
  • Sea View Suite (Upper)
  • Garden Suite (Upper)

What’s around The Residence Bintan

Landmarks

  • On a private beach
  • Trikora Beach - 14.2 mi / 22.9 km
  • Tanjung Pinang Ferry Terminal - 24.4 mi / 39.2 km
  • Santa Maria Cave - 17.3 mi / 27.9 km
  • Banyan Tree Temple - 23.1 mi / 37.2 km
  • Snake River Temple - 23.3 mi / 37.5 km
  • Gunung Bintan - 27.2 mi / 43.7 km

Getting around

  • Free airport shuttle
  • Area shuttle (surcharge)
  • Free ferry terminal shuttle

At a glance

Key facts

Hotel size

  • This hotel has 127 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-9 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare*

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)

  • Free ferry terminal shuttle*

Parking

  • Free onsite self parking

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Bicycle rentals on site
  • Playground on site
Working away
  • Business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built - 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Chinese
  • English
  • Indonesian

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
Sleep well
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily.

Dining

Onsite venue - This restaurant serves breakfast, brunch, lunch, and dinner.

The Residence Bintan’s small print

Also known as

  • Residence Bintan Hotel
  • Residence Bintan
  • The Residence Bintan Hotel
  • The Residence Bintan Bintan
  • The Residence Bintan Hotel Bintan

Policies

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Transfers via shuttle are required and must be arranged at least 48 hours before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

Deposit: IDR 1000000.0 per night

  • New Year's Eve (31 December) Gala Dinner per adult: IDR 1750000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 850000 (up to 11 years old)

Optional extras

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Residence Bintan

  • Does The Residence Bintan offer free cancellation for a full refund?
    Yes, The Residence Bintan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Residence Bintan?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Residence Bintan?
    Yes, there's free self parking.
  • Is there a pool at The Residence Bintan?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at The Residence Bintan?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Residence Bintan?
    You can check in from 3 PM - 9 PM. Check-out time is noon.
  • Are there restaurants at or near The Residence Bintan?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by The Residence Bintan?
    Yes, a free airport shuttle is available.
  • What is there to do at The Residence Bintan and nearby?
    Onsite recreation at The Residence Bintan includes hunting. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Residence Bintan also has a private beach, a fitness center, and spa services, as well as a picnic area and a garden.

Recent reviews

Superb 9.2 From 285 reviews

Exceptional 10.0
Outstanding Resort !
This is our second trip to the resort and we are planning another trip soon. This one our favourite resort in Asia. The services was outstanding, the vila really calms you down and the scenery was beautiful! Well done to all the staff of the resort we will see you soon!
Amran, sg2 night family trip
Exceptional 10.0
Loved everything about The Residence Bintan! While the journey to the resort is about an hour's ride by shuttle bus, the resort makes up for it but trying their best to make the journey as comfortable as possible. Also, while the food in the restaurants are quite expensive, the high quality of the food, especially in the Dining Room, makes it acceptable. Rica Rica was not very special though - I wasn't particularly impressed with the food after having hyped up for it (it's known as their signature restaurant)
sg2 night romance trip
Exceptional 10.0
I have only good things to say about The Residence Bintan. This stay changed our impression of Bintan and we are already planning when to be back next year. From the moment we took the hotel transport upon arrival, we were given clean towel, some cookie and water to freshen up for the 2hrs boat ride to Tanjung Pinang terminal. Throughout the stay, all the staffs greeted us with smiles. We also noticed the restaurant staffs even remember some customers name and their kids with greet the staffs with hugs. So much love. The food at The Dining Room were better than expectation. As it is also my partner's birthday, we requested for a Private BBQ dinner at the beach. Due to Monsoon, our plan for a Romantic dinner at the beach was ruined. Even when it is full occupancy for the few days we were there, the staffs still did their best to get us a beachfront villa so that we can still have the dinner. Once again, I want to specially thank all the staffs and chef Robi who made our stay memorable. Though we have already thank chef Robi after the private dinner, we were still amazed that his love for food is so strong and I hope my next visit he will still be around to cook the delicious food and invent more food menu for the customers.
sg2 night romance trip
Exceptional 10.0
Amazing break away. Perfect facilities, room and staff. The beach could be be better.
sg1 night trip with friends
Exceptional 10.0
Very nice facility. Staff are very friendly. They made our stay stressed free and fully relaxed. The only setback is the time needed to get to the hotel (75 min from ferry terminal). But once there, we are well taken care of by the wonderful staff.
sg3 night family trip
Very good 8.0
Good stay for the weekend away from Singapore. WiFi network is getting very weak (we have been visiting the property 4x now).
Pierre, sg2 night romance trip
Exceptional 10.0
Amazing stay! The resort is far away from anything, so it's perfect for just chilling out and enjoying the beach, the pool, your villa and the grounds. However, you'll end up staying and eating at the resort, and not really venturing out.
sg2 night romance trip
Very good 8.0
The very spacious villa , the beautiful furniture , bathroom. The very comfotable bed.
sg2 night family trip
Very good 8.0
The overall service are excellent and the staff are very attentive. I enjoyed my stay very much.
Low, sg1 night trip
Exceptional 10.0
Superb services
Everything there is almost perfect! The staffs were friendly and makes you feel welcome all the time. The cleanliness is tip top, you can barely spot a flaw. The food is pricey but it's definitely worth it! However,the staffs at the Rica Rica restaurant took awhile to serve us. We missed the Saturday night buffet by the beach as we weren't told by the staff when we first checked in that there is an event going on, sadly it was fully book that night. The foot massage was perfect till I fell asleep. Morning breakfast was fine. To wrap it up, the resort is superb. The best by far I've been to. Will definitely visit again!
jeffrey, sg3 night romance trip

The Residence Bintan