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The Residence Bintan

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The Residence Bintan, a luxury family-friendly hotel by the ocean, offers an unforgettable getaway. With two on-site restaurants serving delicious meals and kids' favorites, indulge in a rejuvenating spa treatment or unwind at the private beach with kayaking and snorkeling activities.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Airport transfer
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Free airport shuttle
  • Free ferry terminal shuttle
  • Fitness centre
  • Steam room
  • Free use of bicycles
  • Children's pool

For families (6)

  • Free cots/infant beds
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Separate sitting area
The current price is S$212
includes taxes & fees
26 Jul - 27 Jul

Why we love this property

Beach bliss awaits
Discover water adventures at this hotel on a private sandy beach. Guests can snorkel, paddleboard, or join boat tours without leaving the shore.
Work and beach bliss
This hotel offers a business centre and meeting space for productivity, plus a private beach and full-service spa for relaxation. Room service runs 24 hours.
Spa sanctuary
The full-service spa offers daily body treatments and massages. Guests can unwind in the steam room or deep soaking bathtubs and enjoy a garden retreat.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Villa, 1 Bedroom, Beachfront

A modern house with a swimming pool, outdoor seating, and lush greenery.

Villa, 1 Bedroom, Beachfront

8.8 out of 10
Excellent
(3 reviews)
  • Beach view
  • 125 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(6 reviews)
  • Beach view
  • 135 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Villa, 1 Bedroom, Sea View

A bedroom with a four-poster bed, a desk with a chair, a television, and a balcony with a wooden railing.

Deluxe Villa, 1 Bedroom, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 131 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Bedroom, Terrace (Garden)

A modern two-story house with a balcony, large windows, and a well-maintained garden.

Room, 1 Bedroom, Terrace (Garden)

9.2 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 107 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Villa, 2 Bedrooms, Beachfront

A modern house with a swimming pool, two lounge chairs, and a patio area.

Villa, 2 Bedrooms, Beachfront

  • Beach view
  • 280 sq m
  • Sleeps 6
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Sea View Suite (Upper)

A modern room with a large sliding glass door leading to an outdoor deck. The room features a round table with decorative items, wicker furniture, and a view of the deck area with outdoor seating and palm trees.

Sea View Suite (Upper)

9.8 out of 10
Exceptional
(12 reviews)
  • Sea view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Garden Suite (Upper)

A modern two-story house with a balcony, large windows, and a well-maintained garden.

Garden Suite (Upper)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 111 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

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8.6 out of 10, Excellent, 16 reviews
The price is S$171
includes taxes & fees
20 Jul - 21 Jul
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About the area

Map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153

What's nearby

  • Trikora Beach - 54 min drive - 30.8 km
  • Chinese Temple - 58 min drive - 47.0 km
  • Penyenget - 58 min drive - 47.0 km

Getting around

  • Tanjung Pinang (TNJ) - 42 min drive
  • Changi Airport (SIN) - 54.4 miles/87.6 km
  • Free airport shuttle
  • Area shuttle (surcharge)
  • Free ferry terminal shuttle
  • Shopping centre shuttle (surcharge)

Restaurants

  • ‪Otak Otak Ikan Pak Sidin - ‬15 min drive
  • ‪The Dining Room - ‬7 min walk
  • ‪Kedai Kopi Cahaya - ‬15 min drive
  • ‪kantin bintan agro - ‬21 min drive
  • ‪Wedang Solo Rempah - ‬14 min drive

About this property

The Residence Bintan

  • The Residence Bintan offers a private beach and gives you access to on-site snorkelling and kayaking. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and reflexology. The Dining Room, one of 2 restaurants, serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include a free airport shuttle, a free kid's club and a poolside bar. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 127 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 9 PM
    • Minimum check-in age – 16
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
    • This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Supervised childcare*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours a day)*
    • Free ferry terminal shuttle*
DONE

Off-site

    • Area shuttle within 25 kilometres*
    • Shopping centre shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)
  • Children's menu
  • Children's games
  • Toys
  • Paddleboard on-site
  • Bodyboard on-site

What to do

  • On a private beach
  • Archery
  • Hiking/biking trails
  • Kayaking
  • Canoeing
  • Boat tours
  • Paddle boating
  • Snorkelling
  • Bodyboard on-site
  • Paddleboard on-site
  • Pool table
  • Fishing
  • Hiking/biking trails nearby
  • Windsurfing nearby

Working away

  • Business centre
  • Meeting room
  • Conference centre (484 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Free bike hire
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment
  • Bodyboard on-site
  • Paddleboard on-site

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fitness centre
  • An outdoor pool
  • Arcade/games room
  • Bicycle parking
  • Full-service spa
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Area rugs in room
  • Tile flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout curtains
  • Turndown service
  • Single sofa bed
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping (surcharge)
  • In-room safe
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

The Dining Room – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Rica Rica – This restaurant only serves dinner. A children's menu is available. Open daily.
Pool Bar – This bar only serves light fare. Open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 1000000.0 per night

Optional extras

  • Local area shuttle and shopping centre shuttle services are offered for an extra charge
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for IDR 800000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 6:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

Frequently asked questions

Does The Residence Bintan offer free cancellation for a full refund?

Yes, The Residence Bintan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Residence Bintan?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.

Are pets allowed at The Residence Bintan?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Residence Bintan?

Yes, there's free self parking.

Is an airport shuttle service offered by The Residence Bintan?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at The Residence Bintan?

Check-in start time: 3 PM; check-in end time: 9 PM. Check-out time is noon.

What is there to do at The Residence Bintan and nearby?

Have fun with on-site activities such as kayaking, archery and fishing. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. The Residence Bintan also has a private beach, a steam room and an arcade, as well as a picnic area and a garden.

Are there restaurants at or near The Residence Bintan?

Yes, there are 2 on-site restaurants.

Does The Residence Bintan have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does The Residence Bintan have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

The Residence Bintan Reviews

9.4

Exceptional

9.6

Cleanliness

7.0

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers delicious food options, including Indonesian cuisine, with many reviewers praising the quality and variety of meals. (21 reviews)
  • The pool was a highlight, offering a great height for kids, beautiful views, and a variety of activities to enjoy. (12 reviews)
  • The beach at this property is clean, quiet, and perfect for relaxation with great views and activities. (11 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Family friendly
Biking
Children
Restaurant
Villa
Beach
Room
Airport

Reviews

Verified

10/10 Exceptional

This is my third stay at The Residence, and it never fails to live up to, and exceed my expectations. The staff are always friendly and welcoming, the rooms are spacious and comfortable, and the peaceful atmosphere of the resort is undeniable. I look forward to my next stay here :)
Wan Kaye Sheryl, 2-night trip
Verified

10/10 Exceptional

Beautiful natural environment, fantastic service Loved cruising around the resort on the complimentary bicycles
Sandra, 5-night trip
Verified

10/10 Exceptional

Great for a relaxing long weekend getaway - staff are gracious and helpful - grounds well kept and great amenities
Grant, 3-night trip
Verified

10/10 Exceptional

Every single thing about the hotel was spot on, I haven’t a bad word to say about it. Exactly as a stay should be. The staff were incredible
Jack, 8-night trip
Verified

10/10 Exceptional

Room is clean and spacious. I booked the upper sea view suite and love the balcony. Service is good as staff are all friendly
Joanne, 2-night trip
Verified

10/10 Exceptional

Friendly and warm staff. The room was spacious and clean.
Chitra, 3-night trip
Verified

10/10 Exceptional

Great place for family stay

Great location for family with wonderful and helpful staff :) thank you for a great stay!
Chenyang, 3-night trip
Verified

10/10 Exceptional

The facilities were fantastic although a little expensive. Bikes were such a brilliant idea to get around. Staff at the pool bar were amazing. Food was delicious. Staff were so polite and attentive. Bed was so comfortable
Amanda, 5-night trip
Verified

10/10 Exceptional

Friendly staff, a good place to spend a few days to relax.
Man Ki, 2-night trip
Verified

10/10 Exceptional

2nd stay and will be back

My second stay and will come back again. Very comfortable villa with pool and food were amazing both room service and dining. Coming back again in few week time for another nearby quick getaway.
2-night trip
Verified

10/10 Exceptional

It's a nice resort, especially the beach is so shallow that it's safe for kids and adults too!
Jorry, 3-night trip
Verified

10/10 Exceptional

Peaceful, great for families
Edwin, 2-night trip
Verified

10/10 Exceptional

Very spacious room and staff were very friendly and helpful.
1-night trip
Verified

10/10 Exceptional

Awesome place with kids , nice and helpful staff
pardeep, 3-night trip
Verified

10/10 Exceptional

Beautiful spacious grounds, lovely attention to detail and the rooms are clean and large and well equipped. Great range of water sports and activities to keep the whole family happy. Really enjoyed our stay here.
Kamsin Joanne, 5-night trip
Verified

10/10 Exceptional

Impeccable service and excellent in-villa dining.
Junie, 2-night trip
Verified

10/10 Exceptional

Ideal getaway destination for a relaxing vacation. The accommodation and hotel grounds were beautiful and atmospheric. The staff were welcoming, friendly and attentive. The spa experience was luxurious and tranquil. Sumptuous breakfast buffet with a wealth of options. Overall it was an amazing stay!
Sangita, 2-night trip
Verified

10/10 Exceptional

This property surrounding environment is nature and tranquil, room is spacious and clean, with the helpful and courteous staffs, the resort stays are perfectly good and enjoyable, a place cannot miss in Bintan island.
KWOK, 2-night trip
Verified

8/10 Very good

Lovely hotel and services, staff are amazing but need more food variety
Tasneem Zohura, 3-night trip
Verified

10/10 Exceptional

Amazing staff that made us feel like this was home, room was massive and very comfortable. Such a wonderful retreat at the far end of the island.
Celeste, 2-night trip
Verified

8/10 Very good

The room was beautiful and it was spotless. The staff were super-friendly but there seemed to be a lot of new trainees making small mistakes. We picked a very quiet week with very few other guests, often we were the only ones in the dining room. There were great meals and ok meals.
Angela, 6-night trip
Verified

10/10 Exceptional

Great team members and outstanding services.
Vijayan, 2-night trip
Verified

10/10 Exceptional

Lovely location, friendly staff and nice attention to detail. One of the nicest resorts we’ve stayed in. We’ll definitely be back again!
Kamsin Joanne, 3-night trip
Verified

10/10 Exceptional

High quality facilities & first rate service. Will visit again
Abdul Wali, 2-night trip
Verified

10/10 Exceptional

Peaceful and wonderful

Very helpful staff in a wonderful environment Really enjoyed our staff here
Chris, 2-night trip