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Novotel Lombok Resort and Villas

Photo gallery for Novotel Lombok Resort and Villas

Exterior
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
Private beach, white sand, free beach cabanas, sun-loungers
3 outdoor pools

Overview of Novotel Lombok Resort and Villas

UNESCO Sustainable Travel Pledge

Novotel Lombok Resort and Villas

4.0 star property
Kuta beachfront hotel with 3 outdoor pools, restaurant

8.2/10 Very good

263 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is S$80
Price available on 07/12/2022
Map
Pantai Putri Nyale, Mandalika Resort, Kuta, Lombok, 83001

Room options

About this area

What's nearby

  • On the waterfront

Getting around

  • Lombok (LOP-Lombok Intl.) - 33 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Seasalt - 3 min drive
  • Markisa - 3 min drive
  • Warung Bule - 3 min drive
  • Sushi K Japanese Restaurant - 4 min drive
  • Gulas Garden - 4 min drive

About this property

Novotel Lombok Resort and Villas

Novotel Lombok Resort and Villas offers a private beach where you can enjoy free cabanas, beach umbrellas and yoga, plus you'll have access to on-site scuba-diving, snorkelling and surfing/body boarding. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in hot stone massages, facials and body scrubs. Offering a beachfront location, Spice Market serves regional cuisine and is open for breakfast, lunch and dinner. Other features of this upmarket hotel include a free kid's club, a bar/lounge and a fitness centre. Fellow travellers love the beach location and comfortable guest rooms.

Languages

English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Beach yoga
  • Beach volleyball
  • Horse riding/hire
  • Scooter/moped hire
  • Kayaking
  • Boat tours
  • Scuba diving
  • Snorkelling
  • Surfing/body boarding
  • Fishing

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Free beach cabanas
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Water sports equipment

Facilities

  • 1 building/tower
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Spa services
  • Massage/treatment rooms

Accessibility

  • No lift (single-level property)

Languages

  • English
  • Indonesian

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Day bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Spice Market – This beachfront restaurant specialises in regional cuisine and serves breakfast, lunch and dinner.
Vue Restaurant – This restaurant specialises in seafood and only serves dinner. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: IDR 1169210.42
  • New Year's Eve (31 December) gala dinner per child: IDR 700000 (from 5 to 15 years old)

Optional extras

  • Breakfast costs between IDR 151250 and IDR 151250 for adults, and IDR 0 and IDR 151250 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 175000 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Lombok Novotel
Novotel Lombok
Novotel Lombok Hotel
Novotel Lombok Hotel Kuta
Novotel Lombok Kuta
Novotel Lombok Hotel Lombok
Novotel Lombok Resort Villas Kuta
Novotel Lombok Resort Villas
Novotel Lombok Villas Kuta
Novotel Lombok Villas
Novotel Lombok And Villas Kuta
Novotel Lombok Resort and Villas Kuta
Novotel Lombok Resort and Villas Hotel
Novotel Lombok Resort and Villas Hotel Kuta

Frequently asked questions

Does Novotel Lombok Resort and Villas offer free cancellation for a full refund?
Yes, Novotel Lombok Resort and Villas does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Novotel Lombok Resort and Villas?
As of 4 December 2022, prices found for a 1-night stay for 2 adults at Novotel Lombok Resort and Villas on 7 December 2022 start from S$80, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Novotel Lombok Resort and Villas?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Novotel Lombok Resort and Villas?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Novotel Lombok Resort and Villas?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Novotel Lombok Resort and Villas?
Yes, there's free self parking.
Is an airport shuttle service offered by Novotel Lombok Resort and Villas?
Yes, an airport shuttle is available. The charge is IDR 175000 per vehicle one way.
What are the check-in and check-out times at Novotel Lombok Resort and Villas?
You can check in from 3 PM - midnight. Check-out time is noon.
What is there to do at Novotel Lombok Resort and Villas and nearby?
Have fun with on-site activities such as horse riding, kayaking and parasailing. Additional recreation on-site includes volleyball. Enjoy a swim in one of the 3 outdoor swimming pools or use the hotel's other amenities, which include a private beach and a fitness centre. Novotel Lombok Resort and Villas also has spa services and an arcade, as well as a garden.
Are there restaurants at or near Novotel Lombok Resort and Villas?
Yes, Spice Market offers beachfront dining and regional cuisine. Nearby restaurants include Yogi (2.1 mi), Le Too Much (2.1 mi) and El Bazar Cafe & Restaurant (2.1 mi).
What's the area around Novotel Lombok Resort and Villas like?
Novotel Lombok Resort and Villas is a short 11-minute walk from Serenting and Torok Bare Beach and 19 minutes' walk from Kuta Beach.

Overall score and ratings

8.2

Very good

8.3/10

Cleanliness

8.4/10

Staff & service

8.3/10

Amenities

8.0/10

Property conditions & facilities

7.3/10

Eco-friendliness

10/10 Exceptional

Generally quite satisfied overall.
Nigel, 10-night trip with friends
Verified Expedia guest review

8/10 Very good

Ikarini, 5-night trip
Verified Hotels.com guest review

8/10 Very good

BRIGITTE, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

A right choice for our stay at Kuta
We had a wonderful stay at Novotel Lombok. It is a beautiful resort looking like a lost world with attractive sculptures . The staff is efficient in arranging tours for us. We had a wonderful dinner at the hotel restaurant. The breakfast was nice with lots of varieties.
Mom Pee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic location, not “overbuilt”, it works nicely with the local environment and doesn’t overpower it. By far my greatest compliment is to the staff. From the super friendly breeze bar staff, to reception, management and the cleaners the service was universally excellent. To name a few (although I’ll miss many), thank you to Jan, Mukti, Anto, Jumardi, Ryadi and Santana, you all once again made it a memorable stay and I will be back this year!
Tim, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Nice beach front hotel with good breeze. Walking distance to a perfect spot to watch sunset. The sand is more pebble type and not as smooth as those found in gili islands. Breakfast is good and breeze bar serve some good happy hour cocktails. Watch out for the flies though. It is just irritating you have to fight your meals with flies. Management should have installed those electric flies buster at the restaurant. As for the rooms, they are ok and the only complains is there is no lift if you got 3rd floor room. Not suitable for those who have issue climbing stairs. Now the biggest minus point if you stay at Novotel, you get screwed if you dont have your own transport. There are no gojek or taxi. Only private cars. They charged a return trip from hotel to Kuta Lombok for 90k rupiah. It is only less than 3km one way and you can imagine the amount you rake up at the end of stay. Hotel should have provide shuttle service like those at Novotel Benoa Bali. Overall i still find Novotel the best hotel at Kuta and it is only the transport which is the biggest sore for visitors.
3-night romance trip
Verified Expedia guest review

8/10 Very good

4-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Secluded spot, beautiful premises and wonderful staff
PhilNeo, 3-night family trip
Verified Expedia guest review

8/10 Very good

Perfect view and cleanliness
1-night romance trip
Verified Expedia guest review