Destination
Guests
All properties in Batam, Riau Islands, Indonesia

Best Western Premier Panbil

4-star hotel in Batam with outdoor pool and restaurant

  • Free WiFi and free parking
From
S$59

Image gallery

  • Pool
  • Pool
  • Pool
  • Outdoor Pool
  • Pool
Pool. Image 1 of 70.
1 / 70Pool
8.8.Fabulous.
  • Excellent

    Feb 20, 2020

  • Fabulous hotel

    Jan 23, 2020

See all 160 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym

Property highlights

Main amenities

  • 232 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Free area shuttle

For families

  • Children's pool
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Heart of Batam
  • Kepri Mall - 37 min walk
  • Drak Bike Park - 2.9 mi / 4.7 km
  • Batam Centre Ferry Terminal - 4.3 mi / 6.8 km
  • Nagoya Hill Mall - 6.2 mi / 10 km
  • Mega Legenda - 3.3 mi / 5.3 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 2 Twin Beds, Smoking (Free Local Calls)
  • Superior Room, 1 Double Bed, Non Smoking (Free Local Calls)
  • Suite, 1 King Bed, Smoking (Free Local Calls)
  • Superior Room, 1 Double Bed, Smoking (Free Local Calls)
  • Superior Room, 2 Twin Beds, Non Smoking (Free Local Calls)
  • Executive Suite, 1 King Bed, Non Smoking (Free Local Calls)
  • Suite, 1 King Bed, Non Smoking (PRIMRM)
  • Suite, 1 King Bed, Non Smoking (Free Local Calls)
  • Deluxe Room, 1 Double Bed, Smoking (Free Local Calls)
  • Deluxe Room, 2 Twin Beds, Smoking (Free Local Calls)
  • Deluxe Room, 2 Twin Beds, Non Smoking (Free Local Calls)
  • Executive Room, 1 Double Bed, Non Smoking (Free Local Calls)
  • Executive Room, 1 Double Bed, Smoking (Free Local Calls)
  • Deluxe Room, 1 Double Bed, Non Smoking (Free Local Calls)
  • Suite, 2 Bedrooms, Non Smoking (Free Local Calls)

Location

  • Heart of Batam
  • Kepri Mall - 37 min walk
  • Drak Bike Park - 2.9 mi / 4.7 km

What’s around

Landmarks

  • Heart of Batam
  • Kepri Mall - 37 min walk
  • Drak Bike Park - 2.9 mi / 4.7 km
  • Batam Centre Ferry Terminal - 4.3 mi / 6.8 km
  • Nagoya Hill Mall - 6.2 mi / 10 km
  • Mega Legenda - 3.3 mi / 5.3 km
  • Batam Center Shopping Area - 4.2 mi / 6.8 km
  • Batam Centre - 4.3 mi / 6.8 km
  • Mega Mall - 4.4 mi / 7.1 km
  • BCS Mall (Batam City Square) - 5.2 mi / 8.3 km
  • Harbor Bay Ferry Terminal - 7.5 mi / 12 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 24 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 232 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Steam room
  • Bicycle rentals on site
  • Hiking/biking trails on site
  • Sauna

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2016
  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Oasis - Onsite restaurant.

La Bella Vita - This diner serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Kayu Manis Lounge and Bar - This bar serves light fare only. Open daily.

Andaliman Coffee Shop - This coffee shop serves breakfast, lunch, dinner, and light fare. Open daily.

Small print

Also known as

  • Best Western Premier Panbil Hotel Batam
  • Best Western Premier Panbil Hotel
  • Best Western Premier Panbil Batam
  • Best Premier Panbil Hotel
  • Best Premier Panbil Batam
  • Best Western Premier Panbil Hotel
  • Best Western Premier Panbil Batam
  • Best Western Premier Panbil Hotel Batam

Optional extras

Rollaway beds are available for IDR 450000.0 per night

Airport shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Premier Panbil does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Yes, there's an onsite restaurant, Oasis. Nearby restaurants include Anchor Cafe & Roastery (2.5 mi), De Bottle (2.5 mi), and Kez's Bakery and Restaurant (2.5 mi).
  • Yes, an airport shuttle is available.
  • Have fun during the warmer months with activities such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Best Western Premier Panbil also has a steam room and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    xxxx not bad, hotel room is nicer than in pictures

    2 night romance trip, Jan 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Scenery , landscape and the location. Room are clean and bed are comfortable.

    2 night family trip, Dec 23, 2019

    Verified Expedia guest review

  • 6.0.Good

    Nice pool and rooftop bar. Room is not soundproofed, very noisy especially there is a door connecting 2 irrelevant rooms. Some idiot guests try to open it at midnight and make alot of noise after unable to open it. How scary if only a girl staying in the room. Breakfast selections is horrible. I feel like i stepped in vegetarian restaurant everyday. All vege, stir fried noodles, plain porridge, 100 dishes of potatos. Cut fruits is re-serve for 3 days (or more) , papaya, watermelon and pineapple looks like mashed potato. Yellowish color somemore. Dun dare to touch. only one option for dimsum - frozen siew mai which tastes suck. Nice looks building, but that’s it.

    Vivian, 3 night family trip, Dec 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Room view is excellent although on just 5th floor since hotel is on a high grounds. Some drinks and snacks from fridge are on the house.

    2 night romance trip, Dec 21, 2019

    Verified Expedia guest review

  • 6.0.Good

    Disclaimer: These are my own personal experiences and everyone might have a different experience. Ie. Meet different staff, have a different room. Cost (3/5) 2 weekday night stay costs approx. $140 after credit card discounts. There were several other hotels with similar prices or even cheaper but I decided to try BW just to explore new hotels. Location (2/5) I scored this quite low because of its poor location. It isn’t a resort so you probably won’t stay in the hotel all day. And it isn’t in the city so it is a hassle to travel there too. Located about 30 minutes from the city center which can be longer if you travel there during peak hours. They have shuttle service but with limited timings. The latest return shuttle bus is at around 4pm which means that if you intend to watch a movie in the evening or have dinner out you have to take a taxi back. A grab car from grand mall area cost me $4.50 which is pricy considering grab is already much cheaper than the local taxi. There are two malls (panbil mall and Kepri mall) around the area (not accessible by foot and not grabcar friendly either). Room (4/5) Room was spacious and had a complimentary minibar (1x softdrink, 1x biscuit, 1x wafer, 1x apple juice). Air conditioner was cold (a little too cold for me. I slept with the aircon off all night and it was still really cold. I believe it can’t be completely switched off due to a central aircon system, though it could also be a defective aircon in my room). Room was mostly c

    2 night romance trip, Dec 15, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Love the pool. That’s all I want to say. Thank you.

    1 night trip with friends, Dec 12, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The room is spacious and nice, bed is really comfortable. Staff from front desk to restaurant are all friendly and helpful but service is a bit slow. Pool is pretty but as I went during rainy season so it was too cold to swim :( Overall good, I’ll come back again

    Niki, 1 night trip with friends, Dec 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    On the arrival, the staff offer us to free upgrade room to suite due to the room demand were high and almost full. It was unexpected arrival gift to us. The staff were full knowledge about his work and explain us in details. The room is clean and excellent. Staff allocates us as per request ( high floor, lake view). Over feel excellent.

    2 night romance trip, Dec 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Service was v v good. The hotel was beautiful too! Definitely worth staying. :) breakfast was a delight - made us skip lunches everyday cos it was sucha huge spread

    2 night romance trip, Dec 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful hotel interior design and clean room

    The interier design of the hotel is besutiful. We asked for high floor with beautiful lake view. Hotel staff also very friendly and helpful. Not able to try the infinity swimming pool as the weather was cold. Staying in the room most of the time for 1 night as nothing to do around the hotel. Too bad no bathtub in the room. Didnt manage to try the ESKA Spa & Massage as we did not pre-book appointment. The breakfast variety is many but the food is disappointed. Hotel do provide transport pickup at the Mega Mall but need to pre-book with the hotel. We didnt ger to book the bus on our arrival as there was no response to my email request.

    Ng, 1 night trip, Dec 6, 2019

    Verified Hotels.com guest review

See all 160 reviews