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Swiss-Belhotel Harbour Bay

3.5 star property
Bayfront hotel with 2 restaurants, near Harbour Bay Ferry Terminal

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Photo gallery for Swiss-Belhotel Harbour Bay

Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers
Minibar, in-room safe, desk, blackout curtains
Winery
Minibar, in-room safe, desk, blackout curtains
Lobby
Close to Harbour Bay Ferry Terminal and Nagoya Hill Mall, Swiss-Belhotel Harbour Bay offers a serene oasis with a poolside bar, coffee shop, and spa. Unwind in the garden or lounge by the outdoor pool with sun loungers. Previous guests rave about the helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Spa
  • Bar
  • Gym
  • Pool

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free shopping centre shuttle
  • Fitness centre
  • Sauna
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Business centre

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
The current price is S$98
includes taxes & fees
25 May - 26 May

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Presidential Suite, 1 King Bed, Sea View

Minibar, in-room safe, desk, blackout curtains

Presidential Suite, 1 King Bed, Sea View

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
  • Park view
  • 109 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King

Minibar, in-room safe, desk, blackout curtains

Deluxe King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Grand Deluxe

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed
Bathrobes
Spring-water bath
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

Minibar, in-room safe, desk, blackout curtains

Deluxe Twin

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite Non smoking

Minibar, in-room safe, desk, blackout curtains

Presidential Suite Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Room Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout curtains

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room 2 Single Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room 2 Single Bed

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Grand Deluxe Room

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Non smoking

Minibar, in-room safe, desk, blackout curtains

Junior Suite Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room 1 King Bed

  • Sleeps 2
  • 1 King Bed

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The price is S$84
includes taxes & fees
23 Jun - 24 Jun
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About the area

Map
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432

What's nearby

  • Harbour Bay Ferry Terminal - 10 min walk - 0.9 km
  • Nagoya Hill Mall - 18 min walk - 1.6 km
  • BCS Mall - 3 min drive - 3.4 km
  • Grand Batam Mall - 3 min drive - 3.0 km
  • Batam Centre Ferry Terminal - 9 min drive - 9.3 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 28 min drive
  • Changi Airport (SIN) - 13.9 miles/22.3 km
  • Singapore (XSP-Seletar) - 20.6 miles/33.1 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • ‪Wey Wey Seafood - ‬8 min walk
  • ‪Top 21 Resto & Lounge - ‬11 min walk
  • ‪Morning Bakery Harbour Bay - ‬5 min walk
  • ‪Golden Palace - ‬6 min walk
  • ‪Starbucks - ‬9 min walk

About this property

Swiss-Belhotel Harbour Bay

When you stay at Swiss-Belhotel Harbour Bay, you'll be a short five-minute drive from Harbour Bay Ferry Terminal and Nagoya Hill Mall. Guests can be pampered with massages at the spa, and Chinese Restaurant, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other features. Fellow travellers love the helpful staff.

Languages

Chinese (Mandarin), English, Indonesian

At a glance

DONE

Hotel size

    • 179 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Early check-in subject to availability
    • Minimum check-in age – 17
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site extended parking
    • Wheelchair-accessible parking on site
    • On-site carport
    • Free off-site parking within 164 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Romance packages

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Low-height desk
  • Grab bar near toilet
  • Phone accessibility kit

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Swiss Cafe – This café specialises in international cuisine and serves breakfast and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • New Year's Eve (31 December) gala dinner per adult: IDR 150000
  • New Year's Eve (31 December) gala dinner per child: IDR 150000

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 180000 for adults and IDR 90000 for children
  • Airport shuttle service is offered for an extra charge of IDR 205000 per vehicle
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 500000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay

Also known as

Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam

Frequently asked questions

Is there a pool at Swiss-Belhotel Harbour Bay?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Swiss-Belhotel Harbour Bay?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Swiss-Belhotel Harbour Bay?

Yes, there's free self and extended parking.

Is an airport shuttle service offered by Swiss-Belhotel Harbour Bay?

Yes, an airport shuttle is available. The charge is IDR 205000 per vehicle.

What are the check-in and check-out times at Swiss-Belhotel Harbour Bay?

Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.

What is there to do at Swiss-Belhotel Harbour Bay and nearby?

Swiss-Belhotel Harbour Bay has a spa and an outdoor pool, as well as a fitness centre and a garden.

Are there restaurants at or near Swiss-Belhotel Harbour Bay?

Yes, there are 2 on-site restaurants, featuring al fresco dining and Chinese cuisine.

What's the area around Swiss-Belhotel Harbour Bay like?

Swiss-Belhotel Harbour Bay is located a short 10-minute walk from Harbour Bay Ferry Terminal.

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Swiss-Belhotel Harbour Bay Reviews

Reviews

8.6

Excellent

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Ferry terminal
Cleanliness

What guests liked

  • Breakfast offered a large selection of food options. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

The hotel is very well maintain and is very nearby to many facilities and shops
2-night trip

10/10

Always a good stay at Swissbel harbour bay
3-night trip

8/10

Very close to ferry terminal and the buffet was good to my taste
1-night trip

10/10

Amazing hotel staff. Excellent service. Hotel staff message via whatsapp to check your needs time to time. Will come back soon.
2-night trip

10/10

Service, food and rooms are good but not much sound proof, other tenant open and closed door can hear
1-night trip

8/10

Nice stay with tub to soak at NYE, however, too little space for the restaurant and they clearly need to expand
1-night trip

10/10

Great service and staff. Clean location, close to ferry terminal
1-night trip

10/10

Awesome
2-night trip

10/10

Best hôtel in Batam by far! Excellent service and clean !
8-night trip

6/10

All overall should be good
4-night trip

8/10

its a pleasant stay.
3-night trip

10/10

Very accessible. Great for a weekend getaway!
1-night trip

10/10

Great place near the ferry terminal.

10/10

location is very convenient
1-night trip

10/10

I like aboutvthe hospitality of the staff and the hotel is close to the ferry terminal for my transit on business. Thank you.
1-night trip

8/10

Clean and big. Staff are friendly and polite.
3-night trip

10/10

Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
2-night trip

8/10

The staff are warm and made one feel welcomed. They provided prompt service, for example, they were fast when we asked for extra pillow. Moreover, the hotel location is within walking distance from the ferry terminal. The downside is that the water pressure seemed inconsistent and appeared slightly weak, especially for shower. It would be great if the room carpet is being vacuumed during room cleaning.
2-night trip

10/10

Good
2-night trip

8/10

Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
1-night trip

10/10

Good room comfy bed
1-night trip

8/10

Opposite hotel, massage available and around the area there are dinning options.
1-night trip

10/10

All staff are friendly, room well maintained including cleanliness . Good facilities provide
9-night trip

10/10

Very near to the ferry terminal
1-night trip

10/10

The staff were very helpful. It’s a very pleasure experience.
2-night trip