Close to Harbour Bay Ferry Terminal and Nagoya Hill Mall, Swiss-Belhotel Harbour Bay offers a serene oasis with a poolside bar, coffee shop, and spa. Unwind in the garden or lounge by the outdoor pool with sun loungers. Previous guests rave about the helpful staff.
Reviews
8.68.6 out of 10
Excellent
Popular amenities
Airport transfer
Connecting rooms available
Spa
Bar
Gym
Pool
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Outdoor pool
Breakfast available
Free shopping centre shuttle
Fitness centre
Sauna
Pool bar
24-hour room service
Coffee shop/cafe
Business centre
For families (6)
Children stay free
Free cots/infant beds
Connecting/adjoining rooms available
Television
Garden
Terrace
The current price is S$98
S$98
includes taxes & fees
25 May - 26 May
Room options
Available filters for rooms
Showing 13 of 13 rooms
View all photos for Presidential Suite, 1 King Bed, Sea View
Presidential Suite, 1 King Bed, Sea View
Highlights
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Park view
109 sq m
Sleeps 3
1 King Bed
View all photos for Junior Suite, 1 King Bed
Junior Suite, 1 King Bed
Highlights
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Bathrobes
59 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe King
Deluxe King
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
29 sq m
Sleeps 3
1 Queen Bed
View all photos for Grand Deluxe
Grand Deluxe
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Sofa bed
Bathrobes
Spring-water bath
44 sq m
Sleeps 3
1 King Bed
View all photos for Deluxe Twin
Deluxe Twin
Highlights
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Hairdryer
29 sq m
Sleeps 3
2 Single Beds
View all photos for Presidential Suite Non smoking
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432
What's nearby
Harbour Bay Ferry Terminal - 10 min walk - 0.9 km
Nagoya Hill Mall - 18 min walk - 1.6 km
BCS Mall - 3 min drive - 3.4 km
Grand Batam Mall - 3 min drive - 3.0 km
Batam Centre Ferry Terminal - 9 min drive - 9.3 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 28 min drive
Changi Airport (SIN) - 13.9 miles/22.3 km
Singapore (XSP-Seletar) - 20.6 miles/33.1 km
Airport shuttle (surcharge)
Area shuttle (surcharge)
Free shopping centre shuttle
Restaurants
Wey Wey Seafood - 8 min walk
Top 21 Resto & Lounge - 11 min walk
Morning Bakery Harbour Bay - 5 min walk
Golden Palace - 6 min walk
Starbucks - 9 min walk
About this property
Swiss-Belhotel Harbour Bay
When you stay at Swiss-Belhotel Harbour Bay, you'll be a short five-minute drive from Harbour Bay Ferry Terminal and Nagoya Hill Mall. Guests can be pampered with massages at the spa, and Chinese Restaurant, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. An outdoor pool, a poolside bar and a fitness centre are other features. Fellow travellers love the helpful staff.
Languages
Chinese (Mandarin), English, Indonesian
At a glance
DONE
Hotel size
179 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Early check-in subject to availability
Minimum check-in age – 17
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
DONE
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site extended parking
Wheelchair-accessible parking on site
On-site carport
Free off-site parking within 164 ft
Street parking available
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Off-site
Area shuttle*
Free shopping centre shuttle
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekday mornings 6:00 AM–10:00 AM
2 restaurants
Bar/lounge
Poolside bar
Coffee shop
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Pool loungers
Romance packages
Facilities
Built in 2012
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Piano
Fitness centre
An outdoor pool
Full-service spa
Sauna
Banquet hall
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairwells
Wheelchairs available on site
Low-height desk
Grab bar near toilet
Phone accessibility kit
Room amenities
Be entertained
DVD player
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Electric kettle
Slippers
Sleep well
Blackout curtains
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Dining
Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Swiss Cafe – This café specialises in international cuisine and serves breakfast and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
New Year's Eve (31 December) gala dinner per adult: IDR 150000
New Year's Eve (31 December) gala dinner per child: IDR 150000
Optional extras
Buffet breakfast is offered for an extra charge of approximately IDR 180000 for adults and IDR 90000 for children
Airport shuttle service is offered for an extra charge of IDR 205000 per vehicle
Local area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for IDR 500000.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Union Pay
Also known as
Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam
Frequently asked questions
Is there a pool at Swiss-Belhotel Harbour Bay?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Swiss-Belhotel Harbour Bay?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Swiss-Belhotel Harbour Bay?
Yes, there's free self and extended parking.
Is an airport shuttle service offered by Swiss-Belhotel Harbour Bay?
Yes, an airport shuttle is available. The charge is IDR 205000 per vehicle.
What are the check-in and check-out times at Swiss-Belhotel Harbour Bay?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Swiss-Belhotel Harbour Bay and nearby?
Swiss-Belhotel Harbour Bay has a spa and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Swiss-Belhotel Harbour Bay?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Chinese cuisine.
What's the area around Swiss-Belhotel Harbour Bay like?
Swiss-Belhotel Harbour Bay is located a short 10-minute walk from Harbour Bay Ferry Terminal.
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Swiss-Belhotel Harbour Bay Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Breakfast
Location
Ferry terminal
Cleanliness
What guests liked
Breakfast offered a large selection of food options. (3 reviews)
From real guest reviews summarized by AI.
Reviews
10/10
The hotel is very well maintain and is very nearby to many facilities and shops
Mardiana
2-night trip
10/10
Always a good stay at Swissbel harbour bay
Damien
3-night trip
8/10
Very close to ferry terminal and the buffet was good to my taste
ricky
1-night trip
10/10
Amazing hotel staff. Excellent service. Hotel staff message via whatsapp to check your needs time to time. Will come back soon.
Teo
2-night trip
10/10
Service, food and rooms are good but not much sound proof, other tenant open and closed door can hear
Wee Peng
1-night trip
8/10
Nice stay with tub to soak at NYE, however, too little space for the restaurant and they clearly need to expand
Christian
1-night trip
10/10
Great service and staff. Clean location, close to ferry terminal
Damien
1-night trip
10/10
Awesome
Imelda
2-night trip
10/10
Best hôtel in Batam by far! Excellent service and clean !
Pierre-Luc
8-night trip
6/10
All overall should be good
Nancy
4-night trip
8/10
its a pleasant stay.
Verified traveller
3-night trip
10/10
Very accessible. Great for a weekend getaway!
Subramaniam
1-night trip
10/10
Great place near the ferry terminal.
Sarjune
10/10
location is very convenient
Xiaoqing
1-night trip
10/10
I like aboutvthe hospitality of the staff and the hotel is close to the ferry terminal for my transit on business. Thank you.
Azmi
1-night trip
8/10
Clean and big. Staff are friendly and polite.
JANE ENGPING
3-night trip
10/10
Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
SING SHI
2-night trip
8/10
The staff are warm and made one feel welcomed. They provided prompt service, for example, they were fast when we asked for extra pillow. Moreover, the hotel location is within walking distance from the ferry terminal.
The downside is that the water pressure seemed inconsistent and appeared slightly weak, especially for shower. It would be great if the room carpet is being vacuumed during room cleaning.
Verified traveller
2-night trip
10/10
Good
Damien
2-night trip
8/10
Nice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
HARIKRISHNAN
1-night trip
10/10
Good room comfy bed
Michael
1-night trip
8/10
Opposite hotel, massage available and around the area there are dinning options.
KWEK
1-night trip
10/10
All staff are friendly, room well maintained including cleanliness . Good facilities provide
Melvyn
9-night trip
10/10
Very near to the ferry terminal
Mohd
1-night trip
10/10
The staff were very helpful. It’s a very pleasure experience.