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Swiss-Belhotel Harbour Bay - CHSE Certified

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Grand Deluxe | Minibar, in-room safe, desk, blackout curtains
Outdoor pool
Presidential Suite, 1 King Bed, Sea View | Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Junior Suite, 1 King Bed | Living area | 32-inch LCD TV with cable channels, TV, DVD player

Overview of Swiss-Belhotel Harbour Bay - CHSE Certified

Swiss-Belhotel Harbour Bay - CHSE Certified

3.5 star property
Bayfront hotel in Batam with outdoor pool and pool bar

8.4/10 Very good

486 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
The price is S$86
Price available on 14/12/2022
Map
Jl. Duyung, Sei Jodoh Batu Ampar, Batam, Batam Island, 29432
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free shopping centre shuttle
  • Fitness centre
  • Sauna
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
  • Business centre
For families
  • Children stay free
  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • Harbor Bay Ferry Terminal - 5 min drive
  • Nagoya Hill Mall - 7 min drive
  • Batam Centre Ferry Terminal - 19 min drive

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 37 min drive
  • Changi Airport (SIN) - 13.9 miles/22.3 km
  • Singapore (XSP-Seletar) - 20.6 miles/33.1 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free shopping centre shuttle

Restaurants

  • Pounce - 3 min walk
  • Podok Kuring - 13 min walk
  • Dju Dju Baru - 16 min walk
  • Martabak Har - 17 min walk
  • Taj Indian Cuisine - 20 min walk

About this property

Swiss-Belhotel Harbour Bay - CHSE Certified

Swiss-Belhotel Harbour Bay - CHSE Certified offers an airport shuttle (available 24 hours). Guests can indulge in massages, and Chinese Restaurant, one of 2 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights include an outdoor pool, a poolside bar and a fitness centre. Fellow travellers like the helpful staff and location.

Languages

Chinese (Mandarin), English, Indonesian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 179 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • Wheelchair-accessible parking on site
  • On-site carport
  • Free off-site parking within 164 ft
  • Street parking available

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Area shuttle*
  • Free shopping centre shuttle

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 5:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Umbrellas

Facilities

  • Built in 2012
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • An outdoor pool
  • Spa services
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Wheelchairs available on site
  • Low-height desk
  • Grab bar near toilet
  • Phone accessibility kit

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Swiss Cafe – This café specialises in international cuisine and serves breakfast and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • New Year's Eve (31 December) gala dinner per adult: IDR 150000
  • New Year's Eve (31 December) gala dinner per child: IDR 150000

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 160000 for adults and IDR 80000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of IDR 205000 per vehicle
  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for IDR 405000.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a security system on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Swiss-Belhotel Harbour Bay
Swiss-Belhotel Harbour Bay Batam
Swiss-Belhotel Harbour Bay Hotel
Swiss-Belhotel Harbour Bay Hotel Batam
Swiss Belhotel Harbour Bay
Swiss Belhotel Harbour Bay CHSE Certified
Swiss-Belhotel Harbour Bay - CHSE Certified Hotel
Swiss-Belhotel Harbour Bay - CHSE Certified Batam
Swiss-Belhotel Harbour Bay - CHSE Certified Hotel Batam

Frequently asked questions

Is Swiss-Belhotel Harbour Bay - CHSE Certified currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
How much does it cost to stay at Swiss-Belhotel Harbour Bay - CHSE Certified?
As of 5 December 2022, prices found for a 1-night stay for 2 adults at Swiss-Belhotel Harbour Bay - CHSE Certified on 14 December 2022 start from S$86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Swiss-Belhotel Harbour Bay - CHSE Certified?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Swiss-Belhotel Harbour Bay - CHSE Certified?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Swiss-Belhotel Harbour Bay - CHSE Certified?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Swiss-Belhotel Harbour Bay - CHSE Certified?
Yes, there's free self and extended parking.
Is an airport shuttle service offered by Swiss-Belhotel Harbour Bay - CHSE Certified?
Yes, an airport shuttle is available. The charge is IDR 205000 per vehicle.
What are the check-in and check-out times at Swiss-Belhotel Harbour Bay - CHSE Certified?
You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Swiss-Belhotel Harbour Bay - CHSE Certified and nearby?
Swiss-Belhotel Harbour Bay - CHSE Certified has an outdoor pool and a sauna, as well as a fitness centre and a garden.
Are there restaurants at or near Swiss-Belhotel Harbour Bay - CHSE Certified?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Chinese cuisine. Nearby restaurants include Pounce (3-min walk), Podok Kuring (13-min walk) and Roasteree (2.1 mi).
What's the area around Swiss-Belhotel Harbour Bay - CHSE Certified like?
Swiss-Belhotel Harbour Bay - CHSE Certified is located a short 10-minute walk from Harbor Bay Ferry Terminal. Travellers say that the area is walkable and good for shopping.

Overall score and ratings

8.4

Very good

8.3/10

Cleanliness

8.5/10

Staff & service

7.7/10

Amenities

8.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Good

Kim Chye, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Azmi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Benefits for regular guests
Hotel should reward regular guests. Eg cheaper rate, simplified checkin processes, discounted massage, etc
2-night business trip
Verified Hotels.com guest review

4/10 Fair

Seah, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Antonius, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chin Loong, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Good but can be better
Air con not as cold as before. Centralised control aircon cannot be adjusted in the room. Need to request for the mini fridge separately.
Damond, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Cleanliness of bathroom can be improved.
KIAT SIA, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Sjoerd A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and friendly staff
Shahirwan, 1-night trip with friends
Verified Expedia guest review