Enjoy your visit to Cao Bang with a stay at Jeanne Hotel. Freebies such as WiFi, self-parking and wired Internet are added perks, and guests looking to stay active can experience the nearby hiking/biking trails. A bar/lounge, a snack bar/deli and a terrace are other highlights.
Languages
Chinese (Mandarin), English, French, Vietnamese
At a glance
Hotel size
12 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Bar/lounge
Room service
Snack bar/deli
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Hiking/biking trails nearby
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Low-height worktop and sink
Grab bar near toilet
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Sleep well
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of VND 2 per vehicle (one-way)
Local area shuttle service is offered for an extra charge
Housekeeping is offered for an extra charge
Children & extra beds
Airport shuttle service for children up to age 6 costs VND 2
Policies
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Cashless transactions are available.
Property Registration Number 4800889106
Also known as
Jeanne Hotel Cao Bang
Jeanne Cao Bang
Jeanne Hotel Hotel
Jeanne Hotel Cao Bang
Jeanne Hotel Hotel Cao Bang
Frequently asked questions
Does Jeanne Hotel offer free cancellation for a full refund?
Yes, Jeanne Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Jeanne Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Jeanne Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Jeanne Hotel?
Yes, an airport shuttle is available. The charge is VND 2 per vehicle one-way.
What are the check-in and check-out times at Jeanne Hotel?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Jeanne Hotel and nearby?
Have fun during the warmer months with activities nearby such as hiking. Jeanne Hotel also has a garden.
What's the area around Jeanne Hotel like?
Jeanne Hotel is located a short 13-minute walk from Cao Bang Stadium.
Jeanne Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
Reviews
10/10 Exceptional
22 February 2024
Great hotel. Cheap. Good value. Everything you need.
Lissa
Lissa, 1-night trip
Verified Wotif guest review
6/10 Good
19 December 2019
Average cleanliness. We love the warm heat for our stay. Recommend this hotel.
Lee
Lee, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 November 2019
Everything was clean and in top shape. Even the receptionist bathroom was clean (I felt bad for dirtying the floor with my shoes, which was cleaned promptly afterwards). Hotel is in great location -- near the main street where yon get on the local bus to either the waterfall or intercity bus station.
Also the hotel is in front of the walking street festival which happens on the weekend.
Room was very comfortable. I fell asleep easily. The owner helped out a lot in getting a bus around and tips for the area. Highly appreciate him.
Benjie
Benjie, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
13 June 2019
Excellent hotel, amazing staff
Great hotel, super friendly and helpful staff, you can tell they really care about their guests. Room was clean and in good condition. Good location right on the main drag in the center of town. No restaurant in the hotel which would have been nice but there are lots of restaurants around within walking distance and the hotel staff made great recommendations for food. I upgraded my room to a family size as I wanted a bigger bed, which was my mistake as the bed was HUGE and much to big for one person! Lol. Be sure to visit Ban Gioc waterfall if in this area, it is incredible.
Jared
Jared, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 May 2019
Verified traveller
2-night trip
Verified Expedia guest review
10/10 Exceptional
5 March 2019
Super awesome staff, great location, comfy beds, extremely clean room, and wonderfully hot water. Super affordable, too. Definitely recommend
Verified traveller
2-night trip with friends
Verified Expedia guest review
8/10 Very good
1 February 2019
Great
Staff was very friendly the hotel was clean and the bed was comfortable
Stephen
Stephen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 December 2018
Great location, clean room, great staff, close to the bus station
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
21 November 2018
Nice & clean hotel
KimFoong
KimFoong, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 October 2018
Fantastic Hotel
Welcoming and friendly staff. Spacious and clean rooms. Great loaction near shops and cafes.
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
8 June 2018
Jeanna Hotel was clean and quiet. The owner answered any questions about motorbike rental and bus, etc. And the night worker was friendly and helpful as well.
Kashia
Kashia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 April 2018
Clean, friendly, and helpful!
Great stay! The hotel was very clean and the owners were extremely nice and helpful. They assisted us with transportation and helped with local recommendations.
Julie
Verified Hotels.com guest review
8/10 Very good
7 January 2018
A good place to stay though there are a lot of other hotels around
Seet Yoong
Seet Yoong, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2017
Comfy hotel
Nice hotel with very comfortable beds. Would recommend to friends and love to stay again.
Santosh Kumar
Santosh Kumar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 September 2017
Nice hotel with helpful staff
We stayed at the Jeanne Hotel for two nights so that we could visit the Ban Gioc Waterfall and it was a good choice for us. The hotel staff gave us info on getting to the falls and even stood out on the street in front of the hotel to flag down the correct bus for us. The room was simple but clean and comfortable.
Karla
Karla, 2-night trip
Verified Expedia guest review
8/10 Very good
22 July 2017
Nice place
Nice little hotel in Cao Bang. Great if you stay one night. No garage for motorcycles so they stay on the street.
Eric
Eric, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 July 2017
It's a small hotel located in the middle of the town. Good price for the quality and location.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 April 2017
Best deal around
I found this hotel on hotels.com
In a town where there are maybe 50 hotels this one is new or in new condition.
Room had toiletries, coffee, towels, very very clean rooms.
Victor
Verified Hotels.com guest review
10/10 Exceptional
15 December 2023
Angenehmes, sauberes, ruhiges Hotel direkt an der Flusspromenade mit vielen Cafés und Restaurants in unmittelbarer Umgebung. Ganz liebes Personal. Der Eigentümer spricht englisch, das restliche Personal tut sich etwas schwerer ist aber nicht weniger freundlich und hilfsbereit.
Meike
Meike, 1-night trip
Verified Hotels.com guest review
4/10 Fair
3 May 2022
kiok
kiok, 1-night trip
Verified Hotels.com guest review
8/10 Very good
11 October 2020
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
30 November 2019
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
4 November 2019
Hotel midden in het centrum van Cao Bang, geen ontbijt faciliteiten, wat toch een minpunt is. Het ligt ook erg ver van Ban Gioc waterfalls, dus beter een homestay nemen dichterbij als dat de reden van je bezoek is. Het is ook heel slecht qua geluidsoverlast, ik dacht echt dat er iemand in mijn badkamer aan het douchen was. Maar als dat niet stoort, dan is het voor de rest een goed en net hotel.
Verified traveller
1-night trip
Verified Expedia guest review
8/10 Very good
13 May 2019
Verified traveller
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2019
Recommended!
Very nice hotel! Everything is in good condition and clean. The staff couldn't speak english very well, but they were very kind and tried to help us in the best way they could