Guests
All properties in Chitose, Hokkaido, Japan

Queen's Hotel Chitose

3-star Chitose hotel with restaurant

  • Free WiFi and free parking
From
S$113

Image gallery

  • Hotel Entrance
  • Hotel Entrance
  • Bathroom
  • Bathroom
  • Hotel Entrance
Hotel Entrance. Image 1 of 71.
1 / 71Hotel Entrance
5-6-1, Saiwai-cho, Chitose, 066-0063, Hokkaido, Japan
9.0.Superb.
  • Great value for money! The hotel is relatively new, modern designed and it offered free…

    May 5, 2019

  • Quite a long walk to subway & nearest convenience store. Tiny room. Only great thing was…

    Feb 5, 2019

See all 155 reviews

Official standards

This property advises that it adheres to Coronavirus Guidelines (Japan) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Transport options
Convenient
Walkable
  • Free WiFi
  • Free parking
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 153 guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Sauna
  • 24-hour front desk

For families

  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer
  • Elevator

What’s around

  • Chitose Salmon Aquarium - 16 min walk
  • Chitose Inter Golf Club - 29 min walk
  • Chitose Outlet Mall Rera - 40 min walk
  • Doraemon Wakuwaku Sky Park - 3.4 mi / 5.4 km
  • New Chitose Airport Onsen - 3.5 mi / 5.6 km
  • Siam Lock Country Club - 3.6 mi / 5.7 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Twin Room for 2 people, Non Smoking
  • Single Room, Smoking
  • Single Room, Non Smoking
  • Small Double Room for Double Occupancy, Non-Smoking
  • Small Double Room for Double Occupancy, Smoking
  • Double Room for 2 people, Non Smoking
  • Queen Double Room for 2 people , Smoking
  • Twin Room for 2 people, Smoking
  • Japanese Style Room, Non Smoking
  • Twin Room for single use, Smoking
  • Twin Room for single use, Non Smoking
  • Queen Double Room for single use, Non Smoking
  • Queen Double Room for single use, Smoking

What’s around

Landmarks

  • Chitose Salmon Aquarium - 16 min walk
  • Chitose Inter Golf Club - 29 min walk
  • Chitose Outlet Mall Rera - 40 min walk
  • Doraemon Wakuwaku Sky Park - 3.4 mi / 5.4 km
  • New Chitose Airport Onsen - 3.5 mi / 5.6 km
  • Siam Lock Country Club - 3.6 mi / 5.7 km
  • Northern Horse Park - 8.3 mi / 13.3 km
  • Katsura Golf Club - 8.9 mi / 14.4 km
  • Shikotsuko Onsen - 15 mi / 24.2 km
  • Ecorin Village - 10 mi / 16 km
  • Utonai-ko Sanctuary - 10.1 mi / 16.3 km

Getting around

  • New Chitose Airport (CTS) - 6 min drive
  • Okadama Airport (OKD) - 35 min drive
  • Chitose Station - 8 min walk
  • Minami-Chitose Station - 3 min drive
  • New Chitose Airport Station - 6 min drive
map
See on map
5-6-1, Saiwai-cho, Chitose, 066-0063, Hokkaido, Japan

At a glance

Hotel size

  • This hotel has 153 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Water dispenser

Things to do

  • Sauna

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Elevator
  • Designated smoking areas

Accessibility

  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Freshen up

  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of JPY 1100 for adults and JPY 1100 for children (approximately)

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Coronavirus Guidelines (Japan).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property accepts credit cards and cash.

Also known as

  • Queen's Chitose
  • Queen's
  • Queen's Hotel Chitose Hotel
  • Queen's Hotel Chitose Chitose
  • Queen's Hotel Chitose Hotel Chitose

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Queen's Hotel Chitose does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM.
  • Yes, there's an onsite restaurant, Kitchen Gorilla. Nearby restaurants include Victoria Station (3-min walk), Marugame Seimen (5-min walk), and Kentucky Fried Chicken (9-min walk).
  • Queen's Hotel Chitose has a sauna.
9.0.Superb.
  • 8.0.Very good

    Comfortable and good value

    Easy walk from station on a fine day. Nice hotel with a quite small and compact room which is common in Japan. Room was modern and very clean and tidy. You get a choice between western and traditional Japanese bedrooms - we chose western and the beds were very comfortable. Breakfast was a set menu brought to you on a tray as is often traditional in Japan. So if you like a breakfast bar from where you can choose what you want this is not available. But you do have the choice of a number of 'tray' options - again we chose western. This was, as you would expect in Japan, nicely presented and of good quality, with half a dozen different small plate items. They advertise they have a free shuttle to the airport, however last shuttle is 10.45 am so if you have an afternoon or evening flight you have to find your own transport.

    1 night trip with friends, Feb 18, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Great place to stay for early flight catching

    One of the satisfactory hotels so far which staff speak decent English. Coupons to receive free drinks from a cafe next door were given to us upon check-in too! The room was well furnished and equipped with good amenities and facilities. Do take note that should you select a smoking room (due to cost-savings), please expect a faint woody/musky scent on the pillows and in the room. The hotel also provides shuttle bus service for free, which is very helpful especially for those who are catching morning flights.

    1 night trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay! would recommend!

    Loved the hotel and would recommend to others. The only complaint i have is it would be nice to have one more earlier shuttle to the airport. I was told i would have enough time to check in to my 7:45 flight with a 6:35 shuttle. This is NOT true on a busy ANA flight to Tokyo. Huge lines. I had to request from an employee to jump in front of the line in order to get checked in in time.

    1 night trip, Feb 7, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    We checked in two adults and two kids in two rooms. We had booked with breakfast included. The rude guy in the reception wanted us to pay for breakfast for our kids although breakfast was included for four people. They told us the included breakfast was only for ADULTS. The men in the reception were super rude. After we had spent much time proving tthe women in the reception

    Jennifer, 1 night family trip, Jan 17, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Very convenience and free shuttle bus available. Good service.

    1 night trip with friends, Nov 1, 2019

    Verified Expedia guest review

  • 8.0.Very good

    It was all ok but the room was quite small for two people

    Carl, 2 night romance trip, Sep 21, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    I don’t like the manner of check In counter staffs, no patience, no smile, not willing to answer questions. I like the cleaning standard.

    CL, 1 night family trip, Aug 11, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Easy check in and check out. Good tea,coffee machine

    1 night family trip, Aug 1, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Facilities service

    PANG, 2 night trip with friends, May 16, 2019

    Verified Expedia guest review

  • 8.0.Very good

    It’s neat and clean, hotel is close to JR train station plus hotel provide free shuttle bus to New Chitose Airport.

    1 night romance trip, May 2, 2019

    Verified Expedia guest review

See all 155 reviews