Experience the vibrant energy of Genting Hotel, located near Resorts World Birmingham. Treat yourself to a massage or body treatment at the Santai Spa, indulge in a meal at one of 18 on-site restaurants or take your chances with 30 slot machines and casino VIP rooms. The helpful staff has left a lasting impression on previous guests.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Casino
Pool
Spa
Airport transfer
Parking available
Electric vehicle charging point
Main amenities (12)
Daily housekeeping
Casino
18 restaurants and 5 bars/lounges
Full-service spa
Indoor pool
Rooftop terrace
Breakfast available
Health club
Sauna
Self parking
Room service
3 coffee shops/cafes
Feel at home (6)
Television
Daily housekeeping
Lift
Dry cleaning/laundry service
Self-parking (surcharge)
Indoor swimming pools
The current price is S$147
S$147
includes taxes & fees
13 Apr - 14 Apr
Room options
Available filters for rooms
Showing 7 of 7 rooms
Deluxe Double Room
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Digital channels
Iron/ironing board
Desk
Daily housekeeping
Laptop-compatible safe
35.3 sq m
Sleeps 4
2 Double Beds
View all photos for Signature Double Room, 1 Double Bed
Signature Double Room, 1 Double Bed
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Espresso maker
Electric kettle
Coffee/tea maker
Digital channels
27 sq m
Sleeps 3
1 Double Bed
Deluxe Suite
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
2 bathrooms
Separate bath and shower
Private bathroom
Digital channels
52.11 sq m
Lake view
Sleeps 2
1 Double Bed
View all photos for Signature Twin Room, 2 Single Beds
Signature Twin Room, 2 Single Beds
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Rainfall showerhead
Shower/bath combination
Espresso maker
Electric kettle
Coffee/tea maker
27 sq m
Sleeps 2
2 Single Beds
Presidential Suite
Highlights
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
2 bathrooms
Digital channels
Laptop-compatible safe
117.56 sq m
Lake view
Sleeps 2
1 Double Bed
View all photos for Double Room, 1 Double Bed, Accessible
Genting Hotel & Spa at Resorts World Birmingham is just 2.3 mi (3.8 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 18 restaurants and visit the spa to be pampered with massages, facials or body treatments. Other highlights at this eco-friendly hotel include 5 bars/lounges, a casino and an indoor pool. The helpful staff and breakfast get great marks from fellow travellers.
Languages
English, French, German, Greek, Italian, Spanish
At a glance
Hotel size
184 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-out available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered on-site self-parking (GBP 20 per night)
Wheelchair-accessible parking on site
On-site parking is limited
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
English breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
18 restaurants
5 bars/lounges
3 coffee shops
Room service (late night)
Snack bar/deli
Travelling with children
Bowling alley
What to do
Bowling alley
Shopping
Ice skating nearby
Working away
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Pool loungers
Romance packages
Facilities
1 building/tower
Built in 2015
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
24-hour fitness centre
An indoor pool
Shopping centre on-site
Casino
Full-service spa
10 casino gaming tables
30 casino slot machines
2 casino VIP rooms
Sauna
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Grab bar near toilet
Grab bar in shower
Bathroom emergency pull cord
Roll-in shower
Room amenities
Be entertained
42-inch flat-screen TV
Digital TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Recycling
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Awards and affiliations
Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
English breakfast is offered for an extra charge of approximately GBP 19.95 for adults and GBP 9.95 for children
Airport shuttle service is offered for an extra charge of GBP 10 per vehicle (one-way. Maximum occupancy 6)
Renovations and closures
The property is closed: Christmas Eve and Christmas Day.
Children & extra beds
Cots/infant beds are available for GBP 15.0 per night
Parking
Covered self-parking costs GBP 20 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the swimming pool, fitness facility or hot tub
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Rollaway beds are only suitable for guests aged up to 12.
Also known as
Genting Hotel Birmingham
Genting Birmingham
Genting Hotel
Genting Hotel & Spa at Resorts World Birmingham Hotel
Genting Hotel & Spa at Resorts World Birmingham Birmingham
Genting Hotel & Spa at Resorts World Birmingham Hotel Birmingham
Frequently asked questions
Does Genting Hotel & Spa at Resorts World Birmingham offer free cancellation for a full refund?
Yes, Genting Hotel & Spa at Resorts World Birmingham does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Genting Hotel & Spa at Resorts World Birmingham?
Yes, there's an indoor pool.
Are pets allowed at Genting Hotel & Spa at Resorts World Birmingham?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Genting Hotel & Spa at Resorts World Birmingham?
Yes. Self-parking costs GBP 20 per night. Parking spaces may be limited. Electric car charging is available.
Is an airport shuttle service offered by Genting Hotel & Spa at Resorts World Birmingham?
Yes, an airport shuttle is available. The charge is GBP 10 per vehicle one-way.
What are the check-in and check-out times at Genting Hotel & Spa at Resorts World Birmingham?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Genting Hotel & Spa at Resorts World Birmingham?
Yes, the 538 square-foot casino features 30 slot machines and 10 gaming tables.
What is there to do at Genting Hotel & Spa at Resorts World Birmingham and nearby?
Have fun with nearby winter activities such as ice skating. Additional recreation on-site includes bowling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Genting Hotel & Spa at Resorts World Birmingham also has 5 bars and a casino, as well as a 24-hour fitness centre and a sauna.
Are there restaurants at or near Genting Hotel & Spa at Resorts World Birmingham?
Yes, there are 18 on-site restaurants.
What's the area around Genting Hotel & Spa at Resorts World Birmingham like?
Genting Hotel & Spa at Resorts World Birmingham is in Marston Green, a short 5-minute drive from Birmingham Airport (BHX) and 5 minutes' walk from National Exhibition Centre. Travellers give top marks for the hotel's prime location.
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Genting Hotel & Spa at Resorts World Birmingham Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
23 February 2025
Lovely trip
Donna
Donna, 1-night trip
10/10 Exceptional
23 December 2024
Great and relaxing stay at the hotel.
Maria
Maria, 1-night trip
10/10 Exceptional
20 December 2024
Great hotel really helpful staff and perfect location
Adrian
Adrian, 1-night trip
10/10 Exceptional
14 January 2025
Amazing staff, comfortable and clean room
Liana
Liana, 1-night trip
10/10 Exceptional
4 January 2025
Great Break
Amazing staff, wonderful stay
Liana
Liana, 1-night trip
10/10 Exceptional
18 December 2024
Really nice hotel . Great staff and very friendly
Ben
Ben, 1-night trip
10/10 Exceptional
3 March 2025
I will return! A Class
The smell, the cleanliness, the politeness of staff, the spa , the outside Jacuzzi, the breakfast. Everything was just A class. Will definitely return.
Dyan
Dyan, 1-night trip
10/10 Exceptional
21 November 2024
Staff friendly and helpful hotel very clean great location
Kevin
Kevin, 2-night trip
10/10 Exceptional
10 November 2024
Lovely room very clean excellent breakfast
Alison
Alison, 1-night trip
10/10 Exceptional
23 November 2024
3 night stay with spa day included, excellent facilities
Robert
Robert, 3-night trip
10/10 Exceptional
6 February 2025
One night business stay
Stayed one night on business. Room very nice and clean. Good shower but the screen is too small , so the bathroom floor gets flooded. Nice staff very pleasant to deal with. Rooftop bar is very nice. Would definitely stay here again.
Andy
Andy, 1-night trip
8/10 Very good
6 January 2025
Good stay
Good hotel, nice spa and sky restaurant. Whole hotel very warm and had quite a bit of noise throughout the night which may have been a nightclub
Maria
Maria, 1-night trip
10/10 Exceptional
8 November 2024
Love this place
Gavin
Gavin, 1-night trip
10/10 Exceptional
20 November 2024
Great hotel good size room
Good hotel great location for the arena
Trevor
Trevor, 1-night trip
8/10 Very good
23 February 2025
Nice but needs working on.
Stay was nice, the spa was amazing. A few let downs such as the breakfast choices, also the fact that the wait for the lifts were long as the lifts were also used by those visiting the resort and not staying in the hotel, so it meant a longer wait for the lifts and the beds were not as comfortable due to the hotel using twin beds to make a queen so I had to request a mattress topper to ease the comfortability, however overall it was good.
Verified traveller
2-night trip
10/10 Exceptional
23 December 2024
Will stay again
Lovely hotel. Room was a good size and clean.
Great location for NEC and good choice of bars and restaurants. We parked in multi story car park, small spaces but not really too much of an issue
P M
P M, 1-night trip
10/10 Exceptional
15 November 2024
Friendly staff and very helpful.
Jackie
Jackie, 1-night trip
10/10 Exceptional
26 November 2024
Amazing and relaxing.
Verified traveller
1-night trip
10/10 Exceptional
13 September 2024
Lovely stay. Great location!
Sinetta
Sinetta, 1-night trip
10/10 Exceptional
15 August 2024
Location and facilities are great
David
David, 1-night trip
10/10 Exceptional
22 December 2024
Fantastic 5 star
Staff very friendly and welcoming also we asked for an upgrade on our room and we was given a complimentary upgrade which was brilliant. Room absolutely fantastic and the breakfast was very nice, also the VIP parking was well worth the £20 we paid and it’s safe to say we will be staying here again.
Lee
Lee, 1-night trip
4/10 Fair
16 March 2025
Doesn’t cater for diabetics
No mini bar for diabetics on 2nd night. Asked reception, who said they couldn’t get any sugar free drinks. So we went to the hotel bar and bought them. They were available but the receptionist was lazy! The check out receptionist confirmed the bar should have given the receptionist the drinks to stock our fridge free of charge.
G
G, 2-night trip
10/10 Exceptional
9 September 2024
Quick night away for our anniversary, lovely room, vibe and easy to access restaurants and activities