Situated by the ocean, Kwa'Lilas Hotel is a great choice for a stay in Port Hardy. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. The helpful staff and overall property condition get great marks from fellow travellers.
Languages
English
At a glance
Hotel size
85 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age – 19
Check-out time is 11 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Travelling with children
Children stay for free (see details)
What to do
Ecotours
Pool table
Working away
Business centre
4 meeting rooms
Computer station
Conference centre (4000 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Garden
Banquet hall
Accessibility
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Closed-captioned TV
Visual fire alarm
Well-lit path to entrance
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Window screens
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe (laptop compatible)
Restaurant dining guide
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately CAD 14.99 to 25.99 for adults and CAD 7.99 to 25.99 for children
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from 25 December to 26 December:
One of the dining venues
Bar/Lounge
The following facilities are closed for New Year's Day:
Bar/lounge
Dining venue
Policies
Noise-free guestrooms cannot be guaranteed.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property is designated under The Original Original Accreditation Programme, a mark of excellence and verification for Indigenous-owned tourism businesses across Canada.
Also known as
Port Hardy Inn
Port Hardy Hotel
Kwa'Lilas Hotel Port Hardy
Kwa'Lilas Hotel
Kwa'Lilas Port Hardy
Kwa'Lilas
Frequently asked questions
Does Kwa'Lilas Hotel offer free cancellation for a full refund?
Yes, Kwa'Lilas Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Kwa'Lilas Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Kwa'Lilas Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Kwa'Lilas Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Kwa'Lilas Hotel and nearby?
On-site recreation at Kwa'Lilas Hotel includes ecotours. Kwa'Lilas Hotel also has a garden.
Are there restaurants at or near Kwa'Lilas Hotel?
Yes, there's an on-site restaurant.
What's the area around Kwa'Lilas Hotel like?
Kwa'Lilas Hotel is in the heart of Port Hardy, a short 9-minute walk from Vancouver Island Regional Library - Port Hardy Branch and 16 minutes' walk from Port Hardy Harbour.
Kwa'Lilas Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
21 December 2024
Violet
Violet, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
24 November 2024
Beautiful hotel. Still have work to do in the restaurant. What they advertise versus what you get .
Sarah
Sarah, 5-night business trip
Verified Hotels.com guest review
8/10 Very good
20 November 2024
Discount off breakfast, has a coffee bar in hotel, open 6:30 am to 2:00 pm- pleasant surprise! Dinner menu was delicious & variety. Beds comfy & comfy quilt & pillows!
Frank
Frank, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 November 2024
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Brent
Brent, 1-night trip
Verified Hotels.com guest review
6/10 Good
30 October 2024
Very nice place tv channels very limited 25 anolog
Richard
Richard, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Work trip
The hotel was friendly and very indigenous. I would defenlty come back
Adriana
Adriana, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
28 October 2024
Natalie
Natalie, 5-night trip
Verified Hotels.com guest review
8/10 Very good
22 October 2024
HON YU
HON YU, 1-night trip
Verified Hotels.com guest review
8/10 Very good
18 October 2024
Staff was friendly and the place was nice and clean. The AC unit seemed old and quite loud but that was our only complaint
richard
richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 October 2024
I was plestenly surprised when I arrived at the hotel. The building is new, and the lobby had the appearance of an upscale hotel. When I arrived in the room, again I was very happy, especially for the price. It was clean, well decorated with a nice stand up shower.
During my stay, I left my new tablet in the room. The hotel manager Robert Hudson returned my device in the mail.
Scott
Scott, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 October 2024
Jaret
Jaret, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 October 2024
Sharon
Sharon, 2-night trip
Verified Hotels.com guest review
4/10 Fair
1 October 2024
Nice hotel, but when we arrived there was no power and the whole town had been out for over 12 hours. No hot water or heat. Certainly not the hotel staff's fault, but the owners may want to consider investing in a generator. After speaking to some locals this happens quite frequently. It would be nice if they offered a discount!
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 October 2024
The best nights sleep I've had in a hotel
It was a delight from start to finish. The room was comfortable, and I haven't slept so well in a hotel for many years. Will stay again.
Darryl
Darryl, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2024
Matthew
Matthew, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Nice hotel
Great location
muna
muna, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
25 September 2024
Very clean
Terence Chesley William
Terence Chesley William, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
I appreciate the hotel is Indigenous owned and operated. It is beautifully designed and decorated, respecting the local Nation's Indigenous culture and art. In addition, the pub has an excellent food selection.
AM
AM, 1-night trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
Good rooms, great location to catch the ferry! Very comfortable beds.
Kristi
Kristi, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
23 September 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Quick check in and friendly staff.
William
William, 1-night business trip
Verified Expedia guest review
8/10 Very good
19 September 2024
Nice guest rooms that featured First Nations decor. Beautiful lobby. The staff was friendly but in need of more training and support.
Karen
Karen, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 September 2024
Loved staying at this hotel. The on-site restaurant is exceptional. The free breakfast was great too! Would not hesitate to stay here again.