No 1-B , Jalan Melaka Raya 2, Taman Melaka Raya, Malacca City, 75000
What's nearby
Dataran Pahlawan Melaka Megamall - 4 min walk - 0.4 km
Mahkota Parade Shopping Mall - 7 min walk - 0.7 km
Mahkota Medical Center - 7 min walk - 0.7 km
A Famosa - 10 min walk - 0.9 km
Jonker Street Night Market - 17 min walk - 1.5 km
Getting around
Malacca Intl. Airport (MKZ) - 20 min drive
Kuala Lumpur International Airport (KUL) - 103 min drive
Airport shuttle (surcharge)
Restaurants
东甲牛腩面 Sup Lembu Tangkak - 14 min walk
McQuek's Satay Celup - 11 min walk
Restoran Dong Fung 东方茶室 - 16 min walk
Restoran Tiga Ros - 16 min walk
Restoran Aunty Lee - 12 min walk
About this property
The Straits Hotel & Suites
When you stay at The Straits Hotel & Suites, you'll be a short five-minute drive from Dataran Pahlawan Melaka Megamall and Jonker Street Night Market. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the outdoor pool, you can unwind with a drink at the bar/lounge. Other features include a poolside bar, a fitness centre and a sauna.
Languages
Chinese (Mandarin), English, Indonesian, Malay
At a glance
Hotel size
352 rooms
Arranged over 23 floors
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 50+ Mbps)
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Poolside bar
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2013
Safe-deposit box at front desk
Fitness centre
An outdoor pool
Sauna
At least 80% of food locally sourced
Vegan dining options
Locally owned and organised tours and activities
At least 80% of lighting from LEDs
Comprehensive food waste policy
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
40-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Electric kettle
Sleep well
Blackout curtains
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 50+ Mbps)
Food and drink
Kitchenette
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Deposit: MYR 100.00 per stay
Optional extras
Buffet breakfast is offered for an extra charge of approximately MYR 34 for adults and MYR 18 for children
Airport shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for MYR 100 per night
Policies
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Also known as
Straits Hotel Malacca
Straits Hotel
Straits Malacca
The Straits & Suites
The Straits Hotel & Suites Hotel
The Straits Hotel & Suites Malacca City
The Straits Hotel & Suites Hotel Malacca City
Frequently asked questions
Does The Straits Hotel & Suites offer free cancellation for a full refund?
Yes, The Straits Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Straits Hotel & Suites?
Yes, there's an outdoor pool.
Are pets allowed at The Straits Hotel & Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Straits Hotel & Suites?
Yes, there's free self parking. Electric car charging is available.
Is an airport shuttle service offered by The Straits Hotel & Suites?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Straits Hotel & Suites?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at The Straits Hotel & Suites and nearby?
The Straits Hotel & Suites has an outdoor pool and a sauna, as well as a fitness centre.
Are there restaurants at or near The Straits Hotel & Suites?
Yes, there's an on-site restaurant.
Does The Straits Hotel & Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room.
What's the area around The Straits Hotel & Suites like?
The Straits Hotel & Suites is a short 4-minute walk from Dataran Pahlawan Melaka Megamall and 17 minutes' walk from Jonker Street Night Market.
The Straits Hotel & Suites Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Good
12 August 2024
Great view of the Malacca Strait, Masjid Selat Melaka and the surrounding areas. WiFi connection could have been better - no connection at all. Very limited TV channels.
Mohamed Siddiq
Mohamed Siddiq, 3-night romance trip
Verified Expedia guest review
2/10 Poor
5 July 2024
Overall terrible.
Amir
Amir, 2-night trip
Verified Expedia guest review
6/10 Good
23 June 2024
Good location. Old hotel.
Very good location near lots of eateries. Check-in reception very slow. Old hotel. Water heater not working needs to remind for 2 days before switching us to a different room.
Verified traveller
4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 June 2024
L
L, 1-night family trip
Verified Hotels.com guest review
6/10 Good
9 June 2024
For a 1 bedroom unit, with living room and kitchenette, price was relatively cheap. Bathtub was ok too. But the bed and pillows were not great. Place a bit old. Aircon in the living room was not working. Good enough to just stay for the night.
Rohayah
Rohayah, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 March 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
4/10 Fair
14 January 2024
Poor standard. Very tired snd shabby hotel rooms. Paid for a deluxe room .. nothing deluxe about it.
KAREN
KAREN, 3-night family trip
Verified Hotels.com guest review
6/10 Good
19 November 2023
Short stay
Toilet very dim and air con unstable in temperature control
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
6/10 Good
18 November 2023
Verified traveller
3-night family trip
Verified Hotels.com guest review
6/10 Good
29 October 2023
Oscar
Oscar, 2-night trip
Verified Hotels.com guest review
6/10 Good
11 June 2023
No activity to enjoy around the vicinity
Hamzah
Hamzah, 1-night family trip
Verified Expedia guest review
8/10 Very good
4 June 2023
Shower booth was not really maintained. Water pressure was also not enough.
Satoshi
Satoshi, 1-night business trip
Verified Expedia guest review
2/10 Poor
20 April 2023
PRIMA
PRIMA, 2-night trip
Verified Expedia guest review
8/10 Very good
2 April 2023
Lam
Lam, 2-night trip
Verified Expedia guest review
6/10 Good
19 January 2023
Everything average.
Verified traveller
4-night family trip
Verified Hotels.com guest review
8/10 Very good
18 January 2023
Room is clean and hotel is conveniently located within walking distance to shopping centre. Parking is easy and safe IMHO.
Low
Verified Expedia guest review
10/10 Exceptional
9 January 2023
Edwin ANG
Edwin ANG, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 September 2022
paint on walls were peeling. access card keys had issues (need to tap a few times before the door can open ). Toilet stinks . air con noisy and kept me awake.
audrey
audrey, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
3 July 2022
Nur Amirah
Nur Amirah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 June 2022
Its shower room was so dark. A shower head didn't work. No iron in a room. Furniture were broken.
Satoshi
Satoshi, 1-night business trip
Verified Expedia guest review
4/10 Fair
28 June 2022
Not valued for money , read before you stay
Went to the hotel for our anniversary stay and check with the hotel management if there was any hotel upgrade available after checking they say that we will need to pay extra $30sgd just for the upgrade.
During check in, we shown them that we already paid for the room via Hotel.com app. However they insist for more than 3 times that we did not paid for the room and even though we show them the app and receipt, their system show none until one of them check 'properly' and say payment is done. No apologies was given by them and they just continue as per normal.
The room TV was spoilt and they change the whole wall TV for us and yet the new TV couldn't change any channel so end up not using the TV.
The bathroom was a little dirty and murky in color, there was no air circulation vent in the toilet so the air smells stale.
Parking was free and there was a guard sitting near the entry/exit so parking near the guard is quite safe.
Location is near to various amenities like family mart and 7-11.
Breakfast was okay but not much selection. Overall, not that value for my money.
Ng
Ng, 1-night trip
Verified Hotels.com guest review
4/10 Fair
22 June 2022
The room toilet was dirty, the shower head wasn’t working,the drainage system wasn’t very good as the water during shower flow down the drain very slow. Sprayer at the toilet also spoilt. As is was just a night stay, so i cant be bother to complain or ask them to change.
wee huat
wee huat, 1-night family trip
Verified Expedia guest review
4/10 Fair
15 May 2022
After more than 2 years of MCO, the bed is horrible with bed bugs and shower control not working well. Unable to set to rain shower making bathing a bad experience after a hot day at Malacca.
Low
Low, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
8 May 2022
Convenient for business trip.
A lot of reasonable restaurants around the hotel.
Satoshi
Satoshi, 1-night business trip
Verified Expedia guest review
2/10 Poor
21 March 2022
Eerie Walkway, Terrible Room Facilities
A very rundown hotel I can said. I checked out, after 15 mins I have checked in. Only the lobby is decorated with quite classy design. While the rest, the nightmare started when we reached our hotel's room level. The whole walkway is freaking dark with only one light I guess. So eerie like you are in those haunted movie scene. When we entered the hotel room, our jaws near dropped on the floor. Dusty floor with black stain everywhere, same goes to the toilet. I just wonder did housekeeping really clean the room properly. Poor TV reception showed only a white snow dots with few channels available. Jesus christ. Please at least make over your hotel rooms to make it more approchable and matched with the price offered. BTW, its just my 2 cents of opinion.