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Rocana Hotel

3.0 star property
City centre Kuantan hotel with restaurant

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Photo gallery for Rocana Hotel

Front of property
Minibar, in-room safe, desk, free WiFi
Reception
Outdoor dining
Lobby sitting area
In the heart of a shopping district, Rocana Hotel invites you to unwind in its comfortable atmosphere. Savor a buffet breakfast, stay connected with in-room WiFi and take care of business at the on-site center. Guests have praised the multilingual staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Room service
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Meeting room
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Twin Room

Minibar, in-room safe, desk, free WiFi

Superior Twin Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Electric kettle
Minibar
Free bottled water
Coffee/tea maker
  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior King Room

Minibar, in-room safe, desk, free WiFi

Superior King Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Electric kettle
Minibar
Free bottled water
Coffee/tea maker
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, free WiFi

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Bathrobes
Private bathroom
Electric kettle
Minibar
Free bottled water
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, free WiFi

Superior Double Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, free WiFi

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Minibar, in-room safe, desk, free WiFi

Superior Triple Room

  • Sleeps 3
  • 3 Single Beds

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About the area

Map
B2-B10 Lorong Tun Ismail 8, Sri Dagangan 2, Kuantan, Pahang, 25000

What's nearby

  • Kuantan City Mall - 1 min walk - 0.0 km
  • East Coast Mall - 2 min walk - 0.2 km
  • Darul Makmur Stadium - 9 min walk - 0.8 km
  • Masjid Negeri - 14 min walk - 1.2 km
  • Teluk Cempedak Beach - 8 min drive - 6.4 km

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 19 min drive

Restaurants

  • ‪Nippon Sushi - ‬4 min walk
  • ‪Kemaman Kopitiam - ‬4 min walk
  • ‪Mee Yumee.Yumee - ‬2 min walk
  • ‪Restoran Ayam Penyet - ‬1 min walk
  • ‪喜阁 - ‬3 min walk

About this property

Rocana Hotel

When visiting Kuantan, Rocana Hotel is a great choice to consider. Free perks include WiFi and self-parking.

Languages

Chinese (Mandarin), English, Malay

More about this property

VISIBILITY

At a glance

Hotel size

    • 87 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free covered on-site self-parking
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 20 for adults and MYR 12 for children

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Rocana Hotel Kuantan
Rocana Hotel
Rocana Kuantan
Rocana
Rocana Hotel Hotel
Rocana Hotel Kuantan
Rocana Hotel Hotel Kuantan
HELP_OUTLINE

Frequently asked questions

Does Rocana Hotel offer free cancellation for a full refund?

Yes, Rocana Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Rocana Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Rocana Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Rocana Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Are there restaurants at or near Rocana Hotel?

Yes, there's an on-site restaurant.

What's the area around Rocana Hotel like?

Rocana Hotel is in Pekan Melayu, a short 2-minute walk from Kuantan City Mall and 4 minutes' walk from East Coast Mall.

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Rocana Hotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10

Staffs are friendly and helpful.. room is spacious and importantly toilet is clean.. location is near to mall and it’s walking distant..
1-night trip

10/10

Clean room, comfy bed, fantastic pillow, adequate space for rilex and strategic location
1-night trip

8/10

Convenient location, near Kuantan City Mall with many choices of eating places. Bright, clean, but hotel lift could be improved. If the guest did not press the button properly, he could be waiting a longer time. Staff was alert to that. Toothbrush, room slippers were provided on request. No hand soap at basin but need to take from shower area.
1-night trip

10/10

Great location with all needed for a night stay. May be can provide toothbrush/paste, and a hand soup at tiolet will improve the experience. Hotel locate near 3 shopping mall and eaties and massage shop
1-night trip

10/10

1-night trip

10/10

3-night trip

10/10

5-night trip

10/10

1-night trip

8/10

1-night trip

10/10

1-night trip

10/10

1-night trip

10/10

5-night trip

10/10

1-night trip

2/10

1-night trip

10/10

4-night trip

10/10

i will stay back if i come here to work again..
2-night trip

10/10

1-night trip

8/10

Overall okay, just the WiFi signal is weak and the speed is slow.
2-night trip

10/10

2-night trip

8/10

4-night trip

10/10

1-night trip

8/10

The room is clean and quiet. This location is very convenient as well!
2-night trip

10/10

2-night trip

6/10

-
2-night trip

8/10

Excellent service by the staff.More variety of food should be offered during breakfast buffet.Insufficient plug points in the room.Toilet is clean and neat.Iron,iron board,prayer mat & hair dryer beautifully provided in the room. Easy and fast during check in and out.
2-night trip