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Swiss-Garden Beach Resort Kuantan

Photo gallery for Swiss-Garden Beach Resort Kuantan

Outdoor pool
On the beach, free beach cabanas, sun-loungers, beach towels
On the beach, free beach cabanas, sun-loungers, beach towels
Outdoor pool
Outdoor pool

Overview of Swiss-Garden Beach Resort Kuantan

Swiss-Garden Beach Resort Kuantan

4-star property
Kuantan beachfront resort with free water park, outdoor pool

7.4/10 Good

451 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
2656-2657, Mukim Sungai Karang, Balok Beach, Berserah, Kuantan, Pahang, 26100

Room options

About this area

What's nearby

  • On the beach

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 45 min drive
  • Airport shuttle (surcharge)

Restaurants

  • The Thirsty Tapir Beach Bar - 5 min walk
  • Pak Su Seafood Restaurant - 4 min drive
  • Warung Mee Calong & Keropok Beserah - 8 min drive
  • Cherating Steak House - 9 min drive
  • Alor Akar Seafood Restaurant 关丹乞丐鸡海鲜饭店 - 10 min drive

About this property

Swiss-Garden Beach Resort Kuantan

At Swiss-Garden Beach Resort Kuantan, you can spend time at the beach enjoying free cabanas, beachside drinks and sunloungers. The free water park and outdoor pool provide a splash of fun, and guests can also take advantage of a fitness centre and an outdoor tennis court. Blossom Chinese Restauran, one of 3 restaurants, serves Chinese cuisine and is open for lunch and dinner. This upmarket resort also features a poolside bar, a sauna and a steam room. The pool and helpful staff get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 304 units
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time starts at 4:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests are required to download the property's MySejahtera to their smartphone or tablet. Guests may be subject to health screenings for COVID-19 at the property.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Children's club*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Volleyball

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff
  • Free beach cabanas
  • Beach sunloungers
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 1998
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Free water park
  • Arcade/games room
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Water slide

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance

Languages

  • Chinese (Mandarin)
  • English
  • Malay

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Slippers
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Blossom Chinese Restauran – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
Garden Terrace – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Swiss Deli – Overlooking the pool, this restaurant serves breakfast, lunch and dinner.

Fees & policies

Refundable deposits

  • Deposit: MYR 200 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 48 for adults and MYR 28 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Garden Kuantan
Kuantan Swiss Garden
Kuantan Swiss Garden Resort
Resort Kuantan
Swiss Garden Kuantan
Swiss Garden Kuantan Resort
Swiss Garden Resort
Swiss Garden Resort Kuantan
Swiss Kuantan
Swiss Resort Kuantan
Swiss-Garden Beach Resort Kuantan
Swiss-Garden Beach Resort
Swiss-Garden Beach Kuantan
Swiss-Garden Beach
Swiss-Garden Hotel Kuantan
Swiss-Garden Resort And Spa
Swiss-Garden Hotel Kuantan
Swiss Garden Resort Spa Kuantan
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Swiss-Garden Beach Resort Kuantan Resort
Swiss-Garden Beach Resort Kuantan Kuantan
Swiss-Garden Beach Resort Kuantan Resort Kuantan

Frequently asked questions

Does Swiss-Garden Beach Resort Kuantan offer free cancellation for a full refund?
Yes, Swiss-Garden Beach Resort Kuantan does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Swiss-Garden Beach Resort Kuantan?
As of 31 January 2023, prices found for a 1-night stay for 2 adults at Swiss-Garden Beach Resort Kuantan on 1 February 2023 start from S$83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Swiss-Garden Beach Resort Kuantan?
This property confirms that guests are provided with hand sanitiser. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Swiss-Garden Beach Resort Kuantan?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Swiss-Garden Beach Resort Kuantan?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Swiss-Garden Beach Resort Kuantan?
Yes, there's free self parking.
Is an airport shuttle service offered by Swiss-Garden Beach Resort Kuantan?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Swiss-Garden Beach Resort Kuantan?
You can check in starting at 4:00 PM. Check-out time is noon.
What is there to do at Swiss-Garden Beach Resort Kuantan and nearby?
Practise your swing on the tennis courts. Additional recreation on-site includes volleyball. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a water slide and a sauna. Swiss-Garden Beach Resort Kuantan also has a steam room and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Swiss-Garden Beach Resort Kuantan?
Yes, there are 3 on-site restaurants, featuring Chinese cuisine and pool views. Nearby restaurants include The Thirsty Tapir Beach Bar (5-min walk), Pak Su Seafood Restaurant (2.4 mi) and Warung Mee Calong & Keropok Beserah (4.6 mi).
Does Swiss-Garden Beach Resort Kuantan have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Swiss-Garden Beach Resort Kuantan like?
Swiss-Garden Beach Resort Kuantan is located on the waterfront, a short 17-minute walk from Natural Batik Factory and 10 minutes' walk from Bukit Jelutung.

Reviews

7.4

Good

7.5/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Very good

Family vacation
The hotel has direct access to the public beach which is very convenient.
Stephen, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Soo Men, 3-night trip
Verified Expedia guest review

8/10 Very good

Loved the beach, pool, breakfast buffet. The kids club is amazing. Hotel is old and dated and housekeeping is sketchy. All in all excellent for families with young kids
shalya, 2-night family trip
Verified Expedia guest review

4/10 Fair

First and Last Memorable Trip
Bath-tub was dirty and had hair inside when I checked in, informed housekeeping to clean and the housekeeper was not wearing a mask, took a dirty towel to clean it. After that requested for a change of room. The pillows were too soft and not good to sleep on, dust were everywhere inside every corner of the cupboards, hair dryer was not working (maintenance came to change the wiring), curtains had blackout on one side and not the other, causing the morning sun to be shining bright into the room, worst experience ever. However the hotel was good outside and the pool was good as well. Quite an old hotel.
Chai, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Akma Idayu, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Nina, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Awaludin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

MUHAMMAD NOORAZRI, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Suziana binti saod, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Ching Loon, 1-night trip
Verified Hotels.com guest review